Director Store Systems and Innovation

Title :  Director Store Systems And Innovation

Location :  Burlington, NJ Hybrid

Duration : full time

The Director of Store Systems & Innovation leads the strategy, modernization, and execution of enterprise store applications, ensuring alignment with business priorities and long-term goals. This role oversees the enhancement and replacement of retail systems, driving operational efficiency, compliance, and secure, reliable performance across store-facing technologies. It also leads innovation initiatives, partnering with business and IT stakeholders to evaluate emerging technologies, manage budgets, and advance a pipeline of strategic opportunities. Additionally, the Director is responsible for 24/7 operational support governance, vendor management, and serving as a key advisor in IT strategy and planning.

Education:

• B.S. degree in computer science, business systems or related technical field, or equivalent experience

Experience:

• Relevant applications management experience, seasoned IT leader experienced in leading successful implementation of multi-million-dollar projects in complex matrixed organization

• Minimum of 6 years of experience

• Demonstrated experience in successfully managing complex organizational initiatives involving multiple functions and multiple business areas. Includes the identification and articulation of problems, influencing decision-making process as well as delivery of expected results

Skills and Abilities: 

• Strong organizational skills to prioritize tasks under time constraints; diplomacy and ability to deal effectively with people

• Experience in leading multidiscipline, high-performance work teams/groups; ability to lead projects and project team members to successful goal achievement

• Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems; able to present these solutions to senior management using business language

• Ability to build and maintain strong customer relationships; act as a trusted advisor to the business

• Strategic/Systems Thinking: Understands the connections and relationships across functions and entities for both internal and external constituencies; thinks appropriately into the future

• Service Orientation: Focuses and aligns actions and decisions on ways to enhance service

• Decisiveness: Makes timely and effective decisions

• Communication: Sends the right messages and information to appropriate audiences verbally and in writing; keeps people informed; adapts communication style to the needs of the audience

• Collaboration/Influence: Actively gathers appropriate level of participation and input to decision-making, and fosters same within team. Persuades others to see/recognize new perspectives to reach best outcomes by utilizing buy-in, persuasion and relationship building.

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