Description
Location: Remote, USA
(West Coast Region is preferred)
How You'll Contribute to Our Mission:
As Director of Solutions Architecture, you will build and lead Frontline's Strategic Education Consultant team, a specialist overlay of K-12 business and domain experts who lead with process, strategy, and customer outcomes first and product second. Across Frontline's Human Capital Management, Student, and Business solution areas, you will ensure regional Sales teams and Solution Architects can access the expertise needed to develop market strategy, expand solution adoption, and compete effectively in our largest and most complex opportunities.
Reporting to the Senior Director of Solutions Architecture, you will lead a team of Strategic Education Consultants while partnering closely with Sales, Solutions Architecture, Product, Product Marketing, Enablement, and other cross-functional teams. You will establish a scalable specialist model that strengthens enterprise selling, accelerates new and existing solutions into additional markets, develops external thought leadership, and builds domain fluency across the broader presales organization.
How You Will Drive Success
Lead Domain Strategy and Strategic Deal Engagement
- Lead the quality and impact of specialist engagement across HCM, Student, and Business opportunities, with particular focus on Frontline's largest, most strategic, and most complex pursuits.
- Partner with regional Sales leaders to identify market opportunities, priority accounts, competitive themes, and areas where specialist expertise can materially improve outcomes.
- Bring domain expertise and practitioner credibility into executive conversations, account strategy, business-value development, and enterprise sales engagements.
- Ensure consistent value storytelling that connects district priorities to outcomes, ROI, and measurable impact.
Scale Regional Strategy and Market Expansion
- Translate national Solutions Architecture and go-to-market priorities into domain-specific regional strategies and sales plays.
- Help new and existing solutions expand into additional markets by identifying regional needs, customer requirements, market barriers, and opportunities for growth.
- Partner with Sales and Marketing on regional webinars, campaigns, conferences, associations, and other programs that build awareness, create demand, and support pipeline development.
- Use customer, market, and competitive insights to strengthen positioning and guide strategic investment.
Lead and Develop a High Performing Specialist Team
- Lead and support a team of Strategic Education Consultants with deep expertise across HCM, Student, and Business domains.
- Create an environment focused on coaching, growth, collaboration, accountability, and high-quality delivery.
- Drive performance management, skill development, and promotion readiness across the team.
- Establish clear expectations for domain expertise, strategic selling, executive engagement, thought leadership, team enablement, and follow-through.
- Assess specialist coverage needs and recruit practitioner, business, regulatory, and domain experts as the organization grows.
Partner with Sales and Solutions Architecture
- Partner with Regional Sales Directors, Account Executives, and Strategic Account Executives on territory strategy, enterprise pursuits, and complex opportunities.
- Establish clear engagement criteria and handoffs between Strategic Education Consultants and regionally aligned Solution Architects.
- Ensure the right specialist and solution resources are engaged on the right opportunities at the right time.
- Reinforce a consistent presales operating rhythm, including strategic account reviews, pursuit planning, engagement readiness, and prioritization.
- Support Solution Architects with domain-specific guidance while preserving their ownership of solution mapping, demonstrations, and technical validation.
Strengthen Product Alignment and Team Readiness
- Serve as a leadership connection between domain specialists and Product, Product Marketing, and Enablement.
- Translate product releases and roadmap developments into relevant market strategies, sales plays, and field-readiness priorities.
- Develop reusable content, training, talk tracks, and readiness standards that increase domain fluency across the Solutions Architecture team.
- Bring forward customer feedback, competitive insights, product gaps, and emerging market needs to inform improvements and prioritization.
- Scale expertise across the organization so Frontline is not dependent on any single specialist.
Drive Standards and Continuous Improvement
- Establish repeatable approaches for specialist engagement, strategic-deal support, domain enablement, and market development.
- Partner with Enablement to improve field readiness, reusable assets, and consistent messaging.
- Use data and modern tools to understand specialist utilization, pipeline influence, market expansion, and strategic-deal outcomes.
- Contribute to a culture where teams learn continuously, test new approaches, and apply technology thoughtfully.
Represent Frontline in Key Engagements and Events
- Represent Frontline in executive customer conversations, regional events, conferences, associations, webinars, and strategic engagements.
- Develop and communicate credible points of view on emerging K-12 business and operational challenges.
- Use external engagement to strengthen Frontline's market credibility, build relationships, generate demand, and bring valuable insights back into the organization.
What You Bring to Help Us Grow:
- Leadership experience in strategic consulting, presales, education technology, business advisory, or another customer-facing function, with meaningful experience leading or developing teams.
- Strong foundation in SaaS, education technology, or enterprise software environments.
- Understanding of K-12 education systems, district operations, and how education leaders establish priorities and make technology decisions.
- Experience building or scaling teams of practitioners, subject-matter experts, domain specialists, or strategic consultants.
- Strength in regional strategy, enterprise selling, executive engagement, business-process discovery, and supporting complex opportunities with multiple stakeholders.
- Ability to connect customer challenges to outcome-based narratives that reflect business value, solution capability, and real-world impact.
- Experience developing thought leadership and representing an organization through conferences, webinars, associations, or other market-facing engagements.
- Ability to partner with Sales and Marketing to turn domain expertise and market insight into demand, pipeline, and strategic growth.
- Enough technical and SaaS fluency to collaborate effectively with Solution Architects without needing to be the primary technical expert.
- Ability to interpret data and insights to inform strategy, improve execution, and evaluate impact.
- Familiarity with modern presales and sales tools and workflows.
- Willingness to travel 10 to 20 percent as needed.
What You Will Need to Thrive:
- A leadership style grounded in coaching, curiosity, accountability, and continuous improvement.
- Comfort balancing hands-on strategic engagement with broader team leadership and practice-development responsibilities.
- A collaborative mindset that brings together Sales, Solutions Architecture, Product, Marketing, and other perspectives to solve complex challenges.
- The ability to create clarity and structure while building a new and evolving specialist function.
- Adaptability in a fast-evolving environment where priorities, products, markets, and tools continue to change.
- A thoughtful approach to using technology in ways that enhance clarity, efficiency, and human connection.
Our Mission, Our People, Our Purpose
At Frontline Education, we’re reimagining what’s possible by becoming an AI-first organization, transforming how we think, work, and serve the educators who shape our schools every day. By using AI in thoughtful, practical ways, we’re creating tools that help educators save time, gain insights, and focus more on what matters most — their students.
As part of our team, you’ll be expected and empowered to build and apply AI skillsets that grow with you, because at Frontline Education, technology amplifies what matters most: the human drive to learn, improve, and make a difference.
How We Support Growth, Balance, and Well-Being
- Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus.
- Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones.
- Volunteer Time Off: Paid time to give back and support causes that matter to you.
- Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year.
- Our Philosophy: We believe time away from work helps you bring your best self to it.
Continuous Learning and Growth
- World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning.
- Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path.
- AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving.
- Tuition Reimbursement: Invest in formal education to advance your skills and career.
- Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement.
Health, Happiness, and Purpose
- Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being.
- Employee Assistance Program (EAP): Confidential support for you and your family’s needs.
- Comprehensive Benefits: Health and financial benefits that support your happiness and future.
- A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully.
Compensation & Benefits:
The full-based compensation range for this position is $160,000-180,000 with 70K variable.
Frontline offers a competitive compensation package that includes base salary, bonus opportunities, 401(k) matching, and comprehensive health and wellness benefits.
Additional benefits include:
• Personalized PTO
• Tuition reimbursement for eligible coursework
• Career development opportunities
• Employee-focused wellness resources
• A collaborative, mission-driven culture focused on meaningful impact
Inclusion, Belonging & Equal Opportunity:
Frontline Education is an equal opportunity/affirmative action employer. We aspire to have an inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join our team.
Interview Process & Data Privacy:
As part of our interview process, Frontline uses video conferencing tools that may include photo capture and automated transcription features. A screenshot or photo may be taken at the start of the interview for internal identification and record-keeping purposes only, and transcription may be used to support notetaking and evaluation consistency. These materials are used solely by our recruiting and hiring teams, stored securely, and not shared outside the hiring process. Candidates may opt out of transcription at any time by notifying their recruiter in advance. Frontline processes this information in accordance with applicable data privacy laws and only for legitimate business purposes related to recruitment and hiring.
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