City/State:
Bronx, New York
Grant Funded:
No
Department:
SEC - Security Administration
Work Shift:
Day
Work Days:
MON-FRI
Scheduled Hours:
8:30 AM-5 PM
Scheduled Daily Hours:
7.5 HOURS
Pay Range:
$120,000.00-$150,000.00
Job Summary:
This position is responsible for the oversight and leadership of all of the Montefiore Moses Security department, which includes the Moses, CHAM, MAP and surrounding campus buildings and will lead staff to safeguard patients, associates, visitors and Montefiore Moses' property and assets. Collaborates with Senior Director Security and other Security leadership to develop strategic goals, policies and procedures to further ensure the safety of patients, associates, and visitors in the Moses campus.
This role is expected to meet the leadership demands for a 24 hour operations. Directs and oversees Security activities to safeguard company assets, associates, visitors or others on Hospital property. Responsible for day-to-day Security operations at the Moses campus. Directs and leads the Moses Security team (manager, supervisors, officers). Represents Sr. Director of Security when needed at various meetings and committees pertaining to the Moses Campus.
Assess risks to mitigate potential consequences of incidents and develop a plan to respond to incidents. Provides insight and recommendations on new acquisitions and property to Security leadership. Develops and mentors employees. Takes corrective action when necessary. Coach, motivate and direct Security manager and supervisors. Plans work schedules, assigns or delegates work on daily basis.
Patient Experience:
Oversees Security customer services complaints for site and delegates or handles accordingly.
Partners with the Customer Service department to review and evaluate patient and visitor complaints. Develops and implements a plan of action to address such concerns.
Facilitate optimal patient experience by participating in hospital initiatives.
Human Resource Management:
Approves HR workflows, position requests, new positions, terminations, transfers, leave of absences and any requested reports.
Leads investigations and ensures the proper delivery of disciplinary notices; leads the discipline track for associates - delegates appropriately.
Interviews candidates for new positions, transfers, and promotions.
Participates in grievance process, unemployment hearings, risk management/works comp, etc.
Payroll and Budget:
Develops monthly budgets and monitoring of department expenditure.
Create, evaluate and adjust a process to review overtime to allocate and creates staffing patterns based on findings.
Review OT and OTPS to meet department needs.
Review other financial data as required and participates in year end budgetary process.
Access and Controls:
Responsible for the ID process at the Moses campus.
Assists in creating initiatives to aid in the regulation of effectiveness of access Card Systems, alarms, cameras and other security systems.
Provides guidance and implements changes with Security ID program.
Regulatory Compliance:
Implements and maintains a Security Policy and Procedure manual for the Moses Campus.
Ensure TJC/DOH/Regulatory compliance and that standards are met.
Partners with various department heads on Security compliance matters.
Ensure Security staff complete required trainings, CPR, Montefiore Criss Mangement, etc.
Ensures associate license status' are up to date and active.
Education & Requirements:
Bachelor's Degree required, Master's Degree Preferred.
Ten years+ related experience is required.
NYS Driver's License required
CPR/ Basic Life Support Certification Required
Security Guard License required within 6 months of hire.
Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.
As the academic medical center and University Hospital for Albert Einstein College of Medicine, Montefiore Medical Center is nationally recognized for clinical excellence—breaking new ground in research, training the next generation of healthcare leaders, and delivering science-driven, patient-centered care.
Montefiore is ranked among the top hospitals nationally and regionally by U.S. News & World Report. For more than 100 years we have been innovating new treatments, new procedures and new approaches to patient care, producing stellar outcomes and raising the bar for medical centers in the region and around the world. As we build on this momentum, we continue to advance the practice of medicine and set the standard for excellence.
The mission of Montefiore is to heal, to teach, to discover and to advance the health of the communities we serve.
From its beginning in 1884, as a facility for the care of patients with tuberculosis and other chronic illnesses, to the new millennium, Montefiore has been at the forefront of patient care, research and education and steadfast commitment to its community.
We provide coordinated, compassionate and leading-edge care designed to reach people when and where they need it most. Through highly integrated teams of physicians, nurses, social workers, mental health professionals and other caregivers, we have created an innovative, seamless system of care focused around the patient.
At the intersection of Einstein science and Montefiore medicine is our commitment to scientific inquiry. This commitment has resulted in the creation of the Montefiore-Einstein Centers of Excellence in cancer care, cardiovascular services, transplantation and children’s health, where nationally recognized investigators and multidisciplinary clinical teams collaborate to develop and deliver advanced, innovative care.
We offer advanced, multidisciplinary care across specialties, delivering one standard of excellence for all. Our interventions are designed to help patients understand and manage their illness, advocate for their health, access the right treatments and receive the vital social support they need to flourish. On multiple fronts, Montefiore is developing more effective and less invasive approaches to complex problems from procedures to repair diseased hearts, protocols to treat complex cancers and medical devices designed to meet the needs of growing children.
With nearly 50 primary care locations throughout the New York metropolitan area, we are focusing on accessible, patient-centered primary and preventive care provided by leading physicians in the areas of family and internal medicine, pediatrics, obstetrics and gynecology, and a team of experts in nursing, health education, nutrition and pharmacy.
Montefiore combines its deep commitment to the community with nationally-renowned expertise to reach people in locations easiest for them. Through Montefiore’s School Health Program (MSHP), Primary Care at Home programs, mobile medical and dental health vans and health education initiatives, Montefiore provides primary care services in non-traditional settings.
Through the formation of highly integrated teams of physicians, nurses, social workers, mental health professionals, care managers and other caregivers, we provide care around the patient, when and where they need it.
Montefiore's partnership with Einstein advances clinical and translational research to accelerate the pace at which new discoveries become the treatments and therapies that benefit patients. Together, the two institutions are among 38 academic medical centers nationwide to be awarded a prestigious Clinical and Translational Science Award (CTSA) by the National Institutes of Health.
The second-largest medical residency program in the country, with 1,251 residents and fellows across 89 programs, Montefiore provides the doctors of tomorrow a unique opportunity for education and training in one of the most diverse urban areas in the country — one where the population is global, the disease burden is high, and the need for quality care is great.
The partnership is further strengthened by the dual appointments of faculty and physicians across both organizations—enhancing synergies and collaborations for research, teaching and patient care.
Since 1996, Montefiore has developed advanced models of care management to help patients, especially those with chronic diseases such as diabetes, heart failure and mental illness, achieve better health and improved wellbeing in a cost effective way. Montefiore goes beyond fragmented fee-for-service payments, assuming total responsibility for the quality and costs of care for some of our sickest patients.
Through CMO, Montefiore Care Management, we use a global prepayment or similar strategies to manage care for 200,000 individuals over the continuum, including hospital care, rehabilitation, outpatient care, professional services, home care, mental health counseling, community-based services, remote patient monitoring and many other programs.
Our leadership in coordinating care across multiple settings has earned us federal recognition from the Centers for Medicare and Medicaid Services as a Pioneer Accountable Care Organization. Montefiore's ACO is one of only 32 organizations in the nation, as well as the only one in New York State, to operate under this new model of providing Medicare beneficiaries with higher quality care, while reducing expenditures through enhanced care coordination.