Position Title: Director, Sales Support & Business Development
Position Summary
We are seeking an experienced leader to oversee sales support, business development initiatives, and cross-functional commercial programs. This role will partner closely with Sales and Marketing leadership to drive customer growth, support new business opportunities, improve sales processes, and lead a team focused on enabling revenue-generating activities.
The ideal candidate combines strong leadership skills, business development experience, analytical thinking, and a collaborative approach to supporting a high-performing sales organization.
Key Responsibilities
Partner with Sales leadership to identify opportunities for customer growth and new business development.
Develop strategies to support customer retention, expansion, and acquisition efforts.
Collaborate with Marketing to ensure sales teams are equipped with the tools, resources, and information needed to support business objectives.
Oversee lead management, pipeline support, and business development initiatives.
Monitor sales performance metrics and provide insights to support decision-making.
Develop reporting and tracking processes that improve visibility into business performance.
Lead and develop a team responsible for sales support, training, project coordination, and operational activities.
Establish efficient workflows and processes to support the needs of the sales organization.
Partner with internal stakeholders to support company-wide growth initiatives and strategic projects.
Identify opportunities to improve operational effectiveness and customer engagement.