Highlights
Collaborate closely with Field Sales, Inside Sales, Customer Service, Engineering, and Operations to convert opportunities into orders and ensure successful execution. This position serves as the primary link between Mill Services strategy and market‑level execution, ensuring alignment between customer needs, product offerings, and company financial objectives.
Numbers & Facts
| Location | Pittsburgh, PA |
| Industry | Staffing/Employment Agencies |
| Company Size | 10 to 19 employees |
| Year Founded | 1991 |
| Website | https://tsiwork.com/ |
Description
Technical Solutions Inc. is currently seeking an experienced Director - Rolling Mill Services on behalf of our client, a Pittsburgh area manufacturer. The Director - Rolling Mill Services is responsible for the overall leadership, performance, and growth of the Mill Service Solutions business with our client. The role combines strategic product segment ownership with commercial execution and customer engagement. This position serves as the primary link between Mill Services strategy and market‑level execution, ensuring alignment between customer needs, product offerings, and company financial objectives.
Requirements:
- Own and execute the strategic product management of the Mill Services product segment in alignment with overall business objectives.
- Work closely with plant operations to support timely and accurate fulfillment of client orders and contractual agreements.
- Achieve annual sales, margin, and growth targets as defined by company budgets and forecasts.
- Identify, evaluate, and develop new service offerings, market opportunities, and expansion initiatives.
- Maintain and grow existing key accounts while developing new and previously lost customer relationships.
- Actively engage with customer decision makers through direct selling, technical interaction, and executive‑level relationship management.
- Develop and clearly communicate the Mill Service Solutions value proposition to customers, sales teams, and internal stakeholders.
- Lead pricing strategy, commercial negotiations, and contract execution in support of profitability targets.
- Collaborate closely with Field Sales, Inside Sales, Customer Service, Engineering, and Operations to convert opportunities into orders and ensure successful execution.
- Support and develop sales teams and agents through training, technical guidance, and best‑practice selling techniques.
- Monitor and report sales pipeline activity, forecast accuracy, quotation activity, order intake, and market trends.
- Provide market, competitiveness, and customer insights to senior leadership to support strategic planning and decision making.
- Support vendor and third‑party partner engagement and negotiations when required to meet customer and business objectives.
- Build, lead, and develop a high‑performing team through coaching, performance management, and succession planning.
- Measure and report customer satisfaction and support resolution of product or service issues.
Education and Experience:
- Minimum of 8-12 years of experience in industrial services, manufacturing, metals, or related commercial leadership roles.
- Demonstrated success in business development, product management, sales leadership, or service‑based commercial roles.
- Strong understanding of rolling mill services, industrial equipment, customer applications, pricing strategy, and contract negotiations.
- Proven ability to lead cross‑functional teams, influence without direct authority, and balance strategic planning with hands‑on execution.
- Computer proficiency in Microsoft Office products and ERP systems. Ability to analyze and interpret sales, financial, and operational reports.
- Ability to travel as required to support customers and business objectives.
About Technical Solutions Inc.
For more than 30 years, Technical Solutions Inc. (TSI) has connected talented professionals with leading employers throughout Western Pennsylvania, Ohio and West Virginia. We take a personalized approach to recruiting, working directly with you to understand your experience, career goals and what you're looking for in your next opportunity.
Our recruiters work directly with hiring managers, coordinate the interview process, provide feedback, and advocate for you throughout the hiring process. We can also introduce you to other opportunities that match your background and goals- often including positions you may not find on your own.
There is never a fee or cost to candidates for our services.
Learn more about TSI and view our current opportunities at www.tsiwork.com or call 724-733-2100.
About Company
Technical Solutions Inc. provides a wide range of staffing services throughout Western Pennsylvania, Ohio and West Virginia. Simplify the job search process by letting us do all the work! With over 30 years of expertise, we have the resources, techniques and insights to guide your job search. Our staff will work with you one-on-one to understand your needs and discuss your options. We can even send your resume to multiple job openings that you are a fit for, giving you opportunities to choose from. We reach out to hiring managers for feedback, coordinate and schedule interviews, and advocate on your behalf so that you get the best offer possible. At TSI, we genuinely care about our employees and want to see you succeed. No candidate is ever promised something we do not deliver. The best part is that there are no fees or cost for any of our services. For more information on our company and to view all of our exciting job opportunities, please visit www.tsiwork.com or give us a call at 724-733-2100.