Director - Project Services

We are seeking Director - Project Services to join IQVIA Laboratories at Durham, NC.

Job Summary:

What You'll Be Doing:

• Lead, mentor, and develop Project Services managers and individual contributors to achieve client deliverables and departmental objectives
• Drive continuous improvement initiatives that enhance project services processes, systems, quality, and operational efficiency
• Oversee department budgets, resource planning, and financial performance while ensuring achievement of business objectives
• Strengthen client relationships by participating in customer meetings, supporting business development activities, and managing strategic accounts
• Foster cross-functional collaboration with Operations, IT, Finance, Data Management, Set-Up, and external partners
• Champion compliance with Good Clinical Practice (GCP) requirements and support quality-focused project execution
• Identify business risks, implement mitigation strategies, and drive successful issue resolution for internal and external customers
• Support implementation of new technologies, study management tools, and operational processes across assigned customer segments
   

What We Are Looking For:

• Bachelor's Degree in Life Sciences or related field preferred; Master's Degree in Public Health, Clinical Research, or MBA preferred
• 10 years of clinical or research industry experience; 5 years Project Services experience, including line management; 2 years' experience in central laboratory preferred
• Strong knowledge of Microsoft Office Suite, Microsoft Project, and spreadsheet, presentation, and word processing applications
• Broad knowledge of Project Services processes and terminology, including Project Management, Data Management, and Set-Up functions
• Other equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role:

• Demonstrated ability to improve complex operations through strategic thinking and analytical decision-making
• Strong people leadership skills with experience developing and leading cross-functional and global teams
• Excellent customer focus, interpersonal communication, and relationship-building skills with clients and stakeholders
• Sound judgment in business and financial matters with the ability to prioritize multiple projects and demands
• High ethical standards and strong understanding of ICH E6 Guidelines for Good Clinical Practice

What We Offer You: