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Director, Process Optimization

U.S. Engineering

Kansas City, MO

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Acquisition Integration, Administrative Management, Analysis Skills, Automation, Best Practices, Business Administration, Business Analysis, Business Intelligence Software, Business Operations, Business Skills, Business Strategy, Business Transformation, Change Management, Coaching, Communication Skills, Construction, Construction Contracts, Construction Management, Construction Projects, Continuous Improvement, Cross-Functional, Customer Relations, Customer Satisfaction, Data Analysis, ERP (Enterprise Resource Planning), Emerging Technology, Finance, Financial Analysis, Financial Operations, Human Resources, Industrial Engineering, Information Technology & Information Systems, Interpersonal Skills, Leadership, Lean Six Sigma, Lift/Move 25 Pounds, Mentoring, Mergers and Acquisitions, Microsoft Office, Microsoft Product Family, Operational Audit, Operational Improvement, Operational Support, Operations Management, Operations Planning, Operations Processes, Organizational Development/Management, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Physical Demands, Power BI, Presentation/Verbal Skills, Problem Solving Skills, Process Analysis, Process Development, Process Improvement, Productivity Management, Project/Program Management, Quality Management, Reporting Dashboards, Risk Analysis, Safety Training, Safety/Work Safety, Standard Operating Procedures (SOP), Strategic Planning, Supply Chain, Technical Support, Trend Analysis, Willing to Travel
LOCATION
Kansas City, MO
POSTED
Today
U.S. Engineering has been an industry leader through constant innovation and a willingness to evolve. The construction industry changes rapidly, and we cultivate a dynamic workplace where even our newest team members can influence change and make an impact. We know that our most valuable asset is our people. Join us!

Primary Purpose:   
The Director, Process Optimization is responsible for leading enterprise-wide operational excellence initiatives that improve efficiency, consistency, scalability, and overall business performance across the organization.  This role partners closely with executive leadership and operational teams to evaluate business processes, identify improvement opportunities, implement standardized best practices, and drive continuous improvement initiatives that support strategic growth.  
 
Essential Duties and Responsibilities
Operational Excellence
  • Develop and execute the organization's Operations Optimization strategy aligned with corporate objectives.
  • Lead continuous improvement initiatives across all operational functions.
  • Identify operational inefficiencies, bottlenecks, and opportunities to improve productivity, quality, safety, and customer satisfaction.
  • Facilitate organization-wide process mapping, workflow redesign, and standardization initiatives.
  • Establish and maintain standardized operating procedures and best practices across business units.
  • Promote a culture of continuous improvement throughout the organization.
Process Improvement
  • Analyze existing operational processes and recommend improvements that increase efficiency and reduce waste.
  • Lead Lean, Six Sigma, or other continuous improvement methodologies where appropriate.
  • Develop measurable performance metrics for key operational processes.
  • Monitor implementation success and ensure improvements are sustainable.
  • Identify opportunities for automation and digital transformation.
Strategic Initiatives
  • Lead cross-functional projects that support organizational growth and operational effectiveness.
  • Partner with executive leadership on strategic planning initiatives.
  • Support mergers, acquisitions, integrations, and organizational change initiatives as needed.
  • Assist in evaluating new technologies, software platforms, and operational systems.
Data Analytics & Performance Measurement
  • Develop operational dashboards and key performance indicators (KPIs).
  • Analyze operational data to identify trends, risks, and opportunities.
  • Provide executive leadership with actionable recommendations based on performance analytics.
  • Establish reporting processes that improve organizational visibility and decision-making.
Change Management
  • Lead organizational change initiatives related to operational improvements.
  • Build stakeholder engagement and gain alignment across departments.
  • Develop communication and implementation plans for operational changes.
  • Provide coaching and support to leaders during organizational transitions.
Cross-Functional Collaboration
  • Partner with Operations, Construction, Preconstruction, Safety, Finance, Human Resources, Supply Chain, Information Technology, and other departments to improve organizational performance.
  • Facilitate collaboration between departments to eliminate silos and improve workflows.
  • Serve as a trusted advisor to operational leaders regarding process improvement opportunities.
Technology & Innovation
  • Evaluate emerging technologies that improve operational performance.
  • Partner with Information Technology to implement business process improvements supported by technology.
  • Support ERP optimization, workflow automation, reporting enhancements, and digital transformation initiatives.
  • Ensure technology solutions align with business objectives and operational needs.
Leadership
  • Build and lead high-performing project teams supporting operational initiatives.
  • Mentor leaders in continuous improvement principles and problem-solving methodologies.
  • Foster accountability, innovation, and collaboration throughout the organization.
  • Champion organizational values while driving meaningful change.

Job Scope: 
The Director, Process Optimization serves as a catalyst for organizational change by leveraging data, technology, process improvement methodologies, and cross-functional collaboration to optimize how work is performed across the organization.

Management Responsibility:  
Supervisor – responsible for hiring, performance management and pay administration for subordinates.  List supervised positions:   Business Analyst, Project Manager

Education & Experience:
  • Bachelor's degree in Business Administration, Construction Management, Industrial Engineering, Operations Management, Engineering, or a related field required.
  • Master's degree (MBA or related discipline) preferred.
  • 10+ years of progressive leadership experience in operations, construction management, business transformation, process improvement, or organizational effectiveness.
  • Experience leading enterprise-wide operational improvement initiatives.
  • Experience managing complex cross-functional projects.
  • Experience implementing process improvement methodologies.
  • Experience utilizing business intelligence, reporting tools, and performance metrics.
  • Mechanical construction or industrial contracting experience is strongly preferred.
Knowledge, skills, and abilities:
  • Strong strategic thinking and business acumen.
  • Excellent analytical and problem-solving skills.
  • Proven ability to lead organizational change.
  • Strong project management capabilities.
  • Excellent facilitation and presentation skills.
  • Ability to influence without direct authority.
  • Exceptional communication and interpersonal skills.
  • Strong financial and operational analysis capabilities.
  • Experience with Lean, Six Sigma, Kaizen, or other continuous improvement methodologies.
  • Proficiency with ERP systems, Microsoft Power BI, Microsoft Office Suite, and business analytics tools.
  • Ability to balance strategic initiatives with tactical execution.
Core Competencies
  • Strategic Mindset
  • Business Insight
  • Organizational Savvy
  • Decision Quality
  • Drives Results
  • Manages Complexity
  • Optimizes Work Processes
  • Courage
  • Collaborates
  • Communicates Effectively
  • Customer Focus
  • Plans and Aligns
  • Ensures Accountability
  • Instills Trust
Physical and/or travel demands:
Working Conditions
  • Primarily office-based with periodic travel to regional offices and construction project sites.
  • Occasional overnight travel required.
  • Ability to conduct site visits in active construction environments while adhering to all safety requirements.
Physical Requirements
  • Ability to sit, stand, walk, and use a computer for extended periods.
  • Ability to travel between office locations and project sites.
  • Ability to access construction sites while wearing required personal protective equipment (PPE).
  • Ability to occasionally lift up to 25 pounds.
Benefits and Compensation:
  • The range for this position has been established at $153,120.00 - $215,000.00
     per year and is US Engineering’s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.
  • Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.


This position will be posted until August 20, 2026. To apply, please visit https://www.usengineering.com/careers/job-postings/.

U.S. Engineering is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability, or veteran status. 
U.S. Engineering is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.  

#IND
Equal Opportunity Employer, including disabled and veterans.
 

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U.S. Engineering