Director, Process Optimization - Entegra

About the job

The Director of Process Optimization (could also be known as transformation) serves as a strategic partner to internal functional teams, driving the optimization and scalability of Entegra's operations. At the core of this role is an obsessed client-centric mindset that is continuously improving our end-to-end client lifecycle processes that ultimately deliver an exceptional experience for our clients, partners and team members. This leader will transform the organization"s operating model, shifting from manual processes to automated, technology-enabled solutions that support Entegra's growth ambitions. They will build and own a comprehensive operational transformation roadmap, mapping and re-engineering critical processes to ensure they are systematized, scalable, and repeatable. Ultimately, this role exists to bridge the gap between how the organization operates today and scalability needed to meet our strategi ambitions.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager"s ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $115940 - $180070

Incentive Eligibility: Eligible to participate in Sodexo"s incentive plan and earn variable compensation in addition to base salary

What's in it for you

• Map, re-engineer and systematize critical client lifecycle business processes 40%
• Build, own and drive the operational/process transformation roadmap 25%
• Cross-functional partnership (e.g. IT) and stakeholder enablement 20%
• Performance measurement and continuous improvement (define and track KPIs) 15%

What you'll bring

• Demonstrated success driving large-scale transformation programs that improve efficiency, scalability, and business performance.
• Strong understanding of Group Purchasing Organization (GPO) business models, value drivers, and market dynamics.
• Lean, Six Sigma (Green Belt or Black Belt), or similar process improvement certification preferred.
• PMP or comparable project management certification preferred.
• Experience leveraging CRM platforms and technology solutions to streamline processes and support business growth.
• Exceptional analytical, strategic thinking, and problem-solving capabilities with a data-driven approach to decision-making.
• Proven ability to influence and partner with stakeholders at all levels, translating complex concepts into actionable solutions.
• Outstanding communication, collaboration, and change management skills.
• Ability to thrive in a fast-paced, growth-oriented environment while successfully managing multiple priorities and competing deadlines.
• Passion for continuous improvement and delivering an exceptional client and employee experience through operational excellence.

Requirements

• Education Requirement - Bachelor's Degree or equivalent experience
• Management Experience - 5 years
• Related Functional Experience - 5 years

What we offer

Compensation is fair and equitable, partially determined by a candidate"s education level or years of relevant experience. Salary offers are based on a candidate"s specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.