Director

Director | Penrose (Platt Bridge) FSR | Chick-fil-A

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Director

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Full-time

Bachelor''s degree

$20.00 per hour

Back of House Director

The Back of House Director is a senior operational leader responsible for the overall performance of the kitchen. This position ensures excellence in food quality, food safety, efficiency, and team development while creating systems that allow the kitchen to operate at the highest level.

The Back of House Director develops leaders, drives accountability, and partners with Leadership to improve operational performance. This individual is responsible for building a culture of ownership, discipline, teamwork, and continuous improvement throughout the kitchen.

Position Type

Full-time

Responsibilities

Provide strategic leadership for all Back of House operations

Lead, coach, and develop Kitchen Team Leaders and Team Members

Ensure consistent execution of Chick-fil-A food quality, safety, and operationalstandards

Oversee food cost, waste reduction, inventory management, and kitchen efficiency

Monitor kitchen performance metrics and implement process improvements

Maintain compliance with health department regulations and food safety procedures

Develop kitchen staffing plans, deployment strategies, and leadership succession plans

Conduct performance evaluations, coaching conversations, and corrective actionwhen needed

Partner with Leadership to improve throughput, productivity, and operational consistency

Ensure proper maintenance, cleanliness, and organization of all kitchen equipment and work areas

Foster strong communication between Front and Back of House leadership

Lead the kitchen through peak business periods while maintaining excellence in quality and speed

Qualifications

Minimum of 1 year of experience leading teams of 20 or more

Strong knowledge of kitchen operations, food safety, and operational excellence

Proven leadership experience developing and coaching teams

Strong organizational, communication, and problem-solving skills

Ability to make effective decisions in a fast-paced environment

Ability to analyze performance metrics and improve operational results

Open availability, including Fridays, Saturdays, and holidays

Passion for operational excellence and developing people

Benefits

Competitive salary

Flexible scheduling

Leadership advancement opportunities

Employee meal discounts

Referral incentives

Sundays off

Work schedule

• 10 hour shift

Supplemental pay

• Other

Benefits

• Flexible schedule

Chick-fil-A - Penrose (Platt Bridge) FSR

2650 Penrose Ave, Philadelphia, PA, 19145

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

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