Director Operations IS

Heritage-Crystal Clean Inc

  • Signal Hill, CA
  • 8 days ago

    Highlights

    Provides full operational oversight for multiple regions or business units, with accountability for profit and loss (P&L), revenue growth, margin performance, and cost control. Partners with Sales and executive leadership to support strategic growth initiatives, including major pursuits, pricing strategy, and large or complex proposals.

    Numbers & Facts

    LocationSignal Hill, CA

    Description

    Operational & Financial Leadership

    • Provides full operational oversight for multiple regions or business units, with accountability for profit and loss (P&L), revenue growth, margin performance, and cost control.
    • Leads annual operating plans, budgets, forecasts, and long-term strategic initiatives in alignment with company objectives.
    • Drives operational consistency, standardization, and best practices across all locations.
    • Ensures effective deployment and utilization of capital assets, fleet, and labor resources across regions.

    Safety, Compliance & Risk Management

    • Champions a strong, visible safety culture and ensures adherence to all Patriot Health & Safety programs, DOT requirements, and environmental compliance standards.
    • Maintains expert-level knowledge of federal, state, and local hazardous waste regulations and ensures all operations are audit-ready.
    • Partners with EHS and Compliance leaders to proactively identify operational risks and implement corrective actions.

    People Leadership & Talent Development

    • Leads, mentors, and develops Area Managers and senior operational leaders; builds a strong leadership bench and succession pipeline.
    • Ensures consistent performance management, coaching, and accountability across regions.
    • Makes key hiring, promotion, and termination decisions in partnership with HR.
    • Models leadership behaviors that reinforce integrity, accountability, and collaboration.

    Strategic Growth & Customer Partnership

    • Partners with Sales and executive leadership to support strategic growth initiatives, including major pursuits, pricing strategy, and large or complex proposals.
    • Maintains executive-level relationships with key customers and ensures resolution of escalated issues.
    • Evaluates market opportunities, operational scalability, and potential acquisitions or expansions.

    Project Oversight & Execution Excellence

    • Provides executive oversight for complex, high-risk, or high-value projects.
    • Ensures strong project controls, including schedule adherence, budget control, and disciplined change order management.
    • Reviews regional performance metrics and drives continuous improvement initiatives.
    • Bachelors degree required; MBA or advanced professional certifications (PG, PE, CHMM, etc.) strongly preferred
    • 15+ years of progressive leadership experience in environmental services, hazardous waste, remediation, or related industrial operations
    • 10+ years of direct P&L leadership with multi-location or multi-region responsibility
    • Deep knowledge of environmental, DOT, and safety regulations
    • Proven success leading large, geographically dispersed teams
    • Experience partnering with executive leadership on strategy and growth initiatives
    • Executive-level leadership presence and decision-making capability
    • Strong strategic and financial acumen
    • Ability to drive alignment across regions and functions
    • Excellent communication and stakeholder management skills
    • Results-driven with a continuous improvement mindset
    • High level of integrity, accountability, and professionalism

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