Director of Women's Services

This is a full time Nursing (RN) Director of Womens Services, responsible for Labor and Delivery, Postpartum, and NICU departments at Northwest Medical Center Bentonville.

Benefits include:

• Medical
• Vision
• Dental
• 401k with Company Match
• Competitive Paid Time Off
• Life Insurance
• Tuition Reimbursement
• Student Loan Repayment
• and more!

Job Summary

The Director of Womens Services is responsible for providing leadership, strategic planning, and operational oversight for the labor and delivery, postpartum, nurseries, and other womens health services departments. This role ensures the delivery of high-quality patient care by driving quality improvement initiatives, maintaining regulatory compliance, and fostering interdisciplinary collaboration. The Director focuses on enhancing patient safety, optimizing resource utilization, and promoting professional development for staff, all while aligning departmental goals with the organizations mission and vision.

Essential Functions

• Oversees daily operations of womens services departments, including staffing, resource allocation, safety, and quality.
• Develops and implements departmental goals and objectives aligned with the organizations strategic vision.
• Ensures compliance with all applicable regulatory standards, accreditation requirements, and best practices in womens health care.
• Recruits, trains, and mentors staff members, fostering continuing education and professional development opportunities.
• Works collaboratively with providers, surgeons, anesthesiologists, and other stakeholders to improve interdisciplinary communication and patient care.
• Develops and enforces policies and procedures for womens services, ensuring alignment with organizational standards.
• Responds to and resolves patient care issues, complaints, and incidents, implementing corrective actions when needed.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management

• Provides leadership, mentorship and professional development opportunities for departmental staff.

• Schedules employees to ensure effective use of resources. Consults with leadership on any potential staffing issues.

• Conducts performance evaluations, sets goals and provides feedback to staff on their performance and development.

• Strategic Planning and Financial Oversight

• Collaborates with hospital leadership to set the strategic direction for the department, including budgeting, resource allocation and long-term planning.

• Monitors expenditures, ensuring cost-effective delivery of services.

• Evaluates and implements new technologies to enhance operational efficiency.

• Develops and implements departmental policies and procedures and protocols to optimize quality and overall efficiencies.

• Quality Assurance and Regulatory Compliance

• Ensures compliance with all relevant regulatory bodies. May oversee the accreditation process with relevant agencies ensuring that services meet or exceed industry standards.

• Participates in audits, inspections and accreditation processes as applicable.

• Follows established quality control practices to ensure accuracy, consistency and safety.

• Collaboration and Communication

• Works closely with leadership teams to coordinate and improve service delivery.

• Stays up-to-date with industry advancements, new technologies, and regulatory changes.

Staff Responsibilities

• May work in a staff role, when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Bachelors Degree in relevant field required or
• Seven (7) plus years of direct experience in lieu of a Bachelors degree required
• Masters Degree preferred
• 3-5 years of experience in closely related field with Bachelors degree required
• 3-5 years of previous leadership experience preferred

Knowledge, Skills and Abilities

• Strong leadership, organizational, and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Communicate effectively with leadership, team members, and stakeholders.
• Ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In-depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BCLS - Basic Life Support issued by American Heart Association (AHA), American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
• ACLS - Advanced Cardiac Life Support issued by American Heart Association (AHA), American Red Cross (ARC) or American Safety and Health Institute (ASHI) required
• NRP - Neonatal Resuscitation issued by American Heart Association (AHA), American Red Cross (ARC) or American Safety and Health Institute (ASHI) required or
• NALS - Neonatal Advanced Life Support issued by American Heart Association (AHA), American Red Cross (ARC) or American Safety and Health Institute (ASHI) required