Director of User Services, Librarian Associate Professor or Librarian Professor

About Us

For more than 60 years, Kennesaw State University has been known for its entrepreneurial spirit and sense of community. A leader in innovative teaching and learning, Kennesaw State is located just north of Atlanta and combines a suburban setting on two metro-Atlanta campuses in Kennesaw and Marietta. As one of Georgias largest universities, Kennesaw State offers undergraduate and graduate degrees to over 50,000 students. Our high-impact research and Division I athletics also draw students from throughout the region and across the globe. A member of the University System of Georgia, Kennesaw State is a Carnegie-designated doctoral research institution (R2) committed to becoming a world-class academic institution positioned to broaden its academic and research missions and expand its scope on a local, regional, and national level.

Our universitys vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. As part of the University System of Georgia, Kennesaw State exemplifies the power and promise of a student-centered, research-driven university. In addition, Kennesaw State supports the University of Georgias core values of accountability, excellence, integrity, and respect. We are searching for talented people to join Kennesaw State University in our vision. For more information, visit the Kennesaw State University website.

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Department Information

The KSU Libraries are committed to supporting and furthering Kennesaw State Universitys mission of being a student-centered, research-driven, and nationally prominent, R2 university. University Libraries (UL) collaborates with academic colleges and support units to foster research and academic success for KSU students, staff, faculty, and researchers. UL are uniquely positioned to serve not only the KSU campus community, but also the greater metro Atlanta area and beyond through outreach, programming, instruction, and academic resources. The University Libraries carefully cultivate resources, services, and spaces that enhance teaching, learning, scholarship, and creative endeavors for our users.

Job Summary

Kennesaw State University is now accepting applications for a full-time, non-tenure track Director of User Services, Librarian Associate Professor or Librarian Professor faculty position in the Kennesaw State University Libraries with a preferred start date of December 2026. This is a twelve-month contracted position and is for work to be performed in the state of Georgia.

Responsibilities

User Services provides frontline information support services that connect the KSU community and library visitors to library resources. The unit coordinates and maintains reference services such as chat reference, library FAQs, and the transaction reporting system. User Services also manages resource sharing activities that expand the scope of materials available for scholarship including ILL, GIL Express, ARCHE, repository, intra-campus, document delivery, and purchase on demand. Responsibilities include, but are not limited to:

• Lead the effective and efficient operation of User Services for the University Libraries on both the Kennesaw and Marietta campuses.
• Directly supervise and manage unit employees including hiring, training, mentoring, establishing workloads, setting expectations, and completing reviews.
• Create, review, and update policies, procedures, and workflows for the unit.
• Identify, develop, and advocate for training or professional development opportunities for the unit.
• Work collaboratively with multiple constituencies inside and outside of the library and university to improve and develop services for the unit.
• Participate on the University Libraries leadership team to identify issues, proactively solve problems, collaborate on projects, and inform strategic direction and planning.
• Teach classes for the Journey Honors College
• Engage in service to the University Libraries, the campus, or the profession.
• Contribute to the development of the library profession and/or subject-specific discipline through scholarship, presentations, and publications.

Because our libraries are open 7 days a week and, in the evenings, the position will occasionally be required to work during these times to serve the needs of the students. This position will work on both the Kennesaw and Marietta campuses.

Required Qualifications

• Terminal degree, or the foreign equivalent, appropriate to a contemporary research-intensive library, such as an MLIS, or other related equivalent terminal degree, or the foreign equivalent.
• 3 years or more of supervisory experience
• 5 years or more of experience as a librarian in an academic library

Preferred Qualifications

• Excellent presentation, interpersonal, oral, and written communication skills
• Experience working in a consortia environment with a shared ILS
• Project management experience
• Experience working at an academic library customer service point
• Experience with resource sharing services

Required Documents to Attach

• CV
• Cover Letter
• Unofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire)
• Names, phone numbers, and email addresses of at least 3 references

Incomplete applications will not be considered.

Apply Before Date

Review of applications will begin immediately. For full consideration, please apply by October 17, 2026.

Contact Information

For questions about this faculty opening, please contact Ashley Dupuy, adupuy@kennesaw.edu.

For technical support or assistance completing a job application, please contact the Shared Services Center at (877) 251-2644 or support@usg.edu.

For questions about a specific job posting at Kennesaw State University, please contact the search chair listed under the contact information section on each posting. For general questions about faculty jobs please email facultyjobs@kennesaw.edu.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Background Check

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job based screenings such as motor vehicle report, credit check, preemployment drug screening and/or verification of academic credentials. https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf