Director of TRIO Student Support Services

Director of TRIO Student Support Services

Salary

$81,047.00 Annually

Location

Moses Lake, WA

Job Type

Full-Time

Job Number

26-56

Division

Student Services

Department

TRiO Student Support Services

Opening Date

08/10/2026

Closing Date

8/25/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

Position Summary

The Director of TRIO Student Support Services oversees a Student Support Services program serving 310 participants across two grants (Classic & STEM) in coordination with the U.S. Department of Education grant application guidelines and BBCC policies; implements, coordinates and manages program. The purpose of TRIO Student Support Services is to retain and graduate low-income, first-generation, and/or disabled students. The position reports to the Dean of Student Services and works directly with the BBCC Director of Advising & Retention to advance the college's academic advising mission. The position also collaborates closely with departments across Big Bend Community College to support student success and ensure effective coordination of services.

This is a full-time, exempt, benefit-eligible position. Funding for the position is dependent upon federal grant monies and other appropriate funding.

To work at BBCC you will be participating in a movement. We are taking action to intentionally and fearlessly create a college where all feel they belong, all people are represented and respected for their lived experiences, and each has received the recognition and support needed to thrive. Our students, the HEART of BBCC, and our employees, the SOUL, are the reason we are deepening our commitment to this movement.

BBCC's organizational strength is captured in our small but mighty spirit. A small college taking on BIG things to enact BIG change to lift our students and employees. We are dedicated to extending postsecondary access to all our service district members and providing an environment for all to grow personally and professionally, steered by our mission and vision.

Vision: To become our communities' first choice to dream, learn, and succeed.

Mission

Serve as a Bridge

Stand as a Leader

Support for Success

Our guiding principles are a call to action, establishing a standard for how we interact with each other, present BBCC in the community, serve students AND act upon areas of inequity.

Guiding Principles

Honor our Role as a Hispanic-Serving Institution

Advocate for Equity, Inclusion, & Diversity

Embrace our Workplace Norms

Innovate Proactively

Model Integrity

Educate All

If you share these values, we encourage you to come be a part of the movement happening at Big Bend Community College.

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by August 25, 2026. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.

Essential Job Duties

PRIMARY JOB DUTIES:

Primary responsibilities include but may not be limited to the following:

• Establishes the program's content in accordance with grant requirements. Supervises and monitors all program activities.
• Initiates the hiring of all program staff. Supervises staff and conducts annual performance evaluations, sets performance expectations, and develops and implements staff training.
• Approves the selection of all program participants.
• Approximately 25-30% of effort will be providing participants academic, career and personal advising, including referral to appropriate persons/departments on campus or in the community.
• Assists participants with scholarships, financial aid, and college/university applications.
• Coordinates course content tutorial services in partnership with the Director of Tutoring Services.
• Lead and oversee initiatives that increase postsecondary degree attainment and improve the clarity, transparency, and seamless transferability of educational pathways.
• Oversee the integration of experiential learning opportunities, including First-Year Experience programming, work-based learning, service learning, and civic engagement activities that promote student growth and success
• Ensures compliance with U.S. Dept. of Education, BBCC, and State of Washington requirements.
• Develops and maintains positive relationships with participants, student organizations, community agencies, college faculty, and support personnel. Identifies, secures, and leverages resources, such as funding or personnel to supplement the program.
• Prepares and submits reports (such as the Annual Performance Report) in a timely manner.
• Prepares budgets and authorizes all program expenditures. Makes budget modifications as required.
• Monitors and reports on progress towards meeting the goals and objectives of the program.
• Promotes the TRIO Student Support Services program throughout the college and in the community.
• Create a system for high-quality data collection and analyze data to conduct internal evaluations (formative and summative) to inform decisions
• Responsible for the development, preparation, and submission of grant proposals funded by the institution.
• Represents the college at professional and community organizations; participates in professional conferences and staff development activities; collaborates with campus departments, including New Student Enrollment, to identify, inform, and serve students eligible for TRIO Student Support Services in accordance with federal program requirements; and actively participates in college committees and campus initiatives.
• Performs all other duties as assigned.

Minimum & Desirable Qualifications

MINIMUM QUALIFICATIONS:

• Master's degree in education, counseling, public administration, or related discipline from an accredited institution.
• Three years experience in the areas of staff supervision, budget management, program development & evaluation or reporting and compliance with federal regulations
• Experience in the areas of designing, managing, or implementing Student Support Services or similar Projects
• Documented experience, either personal or professional, supporting students from historically underrepresented, multicultural, low-income, disabled, and/or first-generation college backgrounds to overcome barriers to their attainment of post-secondary education.
• Experience delivering advising, mentoring, career and/or support services that promotes increased persistence, improved academic standing, and increased graduation and transfer rates.

DESIRABLE QUALIFICATIONS:

• Spanish/English language proficiency.
• Knowledge of applicable federal, state, local, rules and regulations, including the knowledge of the purpose of TRIO Student Support Services
• Professional or personal experiences in overcoming barriers similar to those confronting Project Participants
• Experience providing support to students in a community college setting.
• Formal training/work experience in implementing strategies to improve students' social, emotional, academic, and career development needs for underserved students.
• Formal training/work experience in implementing strategies to increase postsecondary education access, affordability, completion, and post-enrollment success

Application Instructions

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by August 25, 2026. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.

To qualify for consideration, applicants must meet required qualifications and submit a complete application packet, which includes the following:

• BBCC Online application.
• Cover letter, addressing why you are interested in this position and how your qualifications make you the ideal candidate.*
• Comprehensive resume or CV.*
• Response(s) to the questions found in the Supplemental Questions Tab above.*
• Unofficial transcripts documenting undergraduate and graduate course work and degrees. Official transcripts required upon employment.*

NOTE: You must complete the online application in full and respond to the required supplemental questions. Failure to provide this information or responses of "See Resume" may eliminate you from consideration for this position. The college reserves the right to remove documents, submitted but not requested, by BBCC as part of the application process. These documents include, but are not limited to statements of teaching philosophy, diversity statement, letters of recommendation, student evaluations, performance evaluations, etc.

BBCC reserves the right to not fill this position, reject all applicants, reopen the position, or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the Colleges discretion.

This posting does not reflect the entire job description and may be changed and/or modified, at any time, without notice.

If you have difficulty logging into your account, attaching documents, submitting your application, etc., please contact NEOGOV Customer Service at 1-855-524-5627.

CONDITIONS OF EMPLOYMENT:

Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete the questions.

Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform the position.

Per Governor Inslee'sProclamation 21-14.5, employees of higher education must be fully vaccinated against COVID-19, unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final does of an authorized COVID-19 vaccine regimen. As a condition of employment, new hired employees will be asked to provide proof of their COVID-19 vaccination, or request and be approved for a medical or religious exemption before beginning their employment with the College.

An offer of employment will not carry with it any responsibility or obligation on the part of the College to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.

Official transcripts must be provided to the college upon hire.

REASONABLE ACCOMMODATION:

Big Bend provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973. Please direct all inquiries regarding compliance with access, equal opportunity, and/or grievances to the Executive Director of Human Resources/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator, BBCC 7662 Chanute Street NE, Moses Lake, WA 98837; or via email at titleix@bigbend.edu.

DRUG AND ALCOHOL FREE CAMPUS:

In compliance with state and federal regulations, BBCC is committed to a safe and drug and alcohol-free campus. Employees are expected to comply with BBCC's policy prohibiting illegal drug use or activity, including notifications of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety. The complete policy and procedure are available to view on the policies pageof the BBCC website. Printed copies of the policy and procedure are available by contacting the Human Resources Office at 509-793-2008.

BBCC ANNUAL SECURITY REPORT:

BBCC strives to be a safe and secure campus for our students, employees, and community. Detailed information regarding campus security, crime statistics for the most recent-three year period, and other information is available on the Campus Safety and Security pageof the BBCC website. If you have questions or would like a printed copy of the materials please contact Campus Safety and Security at 509-793-2286.

EQUAL OPPORTUNITY:

Big Bend Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, use of a trained guide dog or service animal by a person with a disability, marital status, pregnancy status or families with children, a mother breastfeeding her child, AIDS/HIV or hepatitis C, genetic information, and/or status as a veteran or any other legally protected classification.

Big Bend Community College provides a robust benefit package. The benefits, programs, and services offered are a sizable amount of an employees overall compensation and an important factor in encouraging a healthy work-life balance.

Our package includes health, vision, prescription drug, and dental insurance for the employee and dependents. There are several plans with affordable monthly premiums that offer coverage throughout the state. Employees are also covered by basic life insurance, AD&D, and long-term disability insurance, with the option to purchase additional coverage amounts. Additional insurance coverage, like auto insurance, is available to state employees at reduced rates. Visit Washington Health Care Authoritys Public Employee Benefits Board (PEBB) Program at www.pebb.hca.wa.gov.

We will help you prepare for life after your career by offering an excellent retirement plan, which includes employer contributions. In addition, employees have the option to participate in two tax-deferred retirement investment programs.

Leave benefits include 12 paid holidays, 12 days of sick leave, and vacation accrual of 12-24 days of vacation per year.

Big Bend encourages staff development, and personal and professional growth. Internal and external opportunities for training and development are offered each year to build employee competencies and develop leadership capacity. Participation in the State Employee Tuition Waiver program provide further potential for personal and career growth.

For more information on what Washington State has to offer, visit Experience Washington at www.experiencewa.com.

For more information on the college you may visit our website at www.bigbend.edu.

01

Describe your experience leading a grant-funded educational, student support, or access program. Include your experience with program administration, grant or regulatory compliance, budget oversight, staff supervision and development, and partnerships that supported program goals. Please provide specific examples of your leadership and the results achieved.

02

Describe how you have used data, assessment, and student support strategies to improve retention, persistence, transfer, or degree completion outcomes. Include an example of a challenge you identified, the actions you took, how you measured success, and the results achieved.

03

TRIO Student Support Services is designed to support first-generation, low-income, and students with disabilities in achieving their educational goals. Describe your experience working with these or similar populations. How would your skills and experiences contribute to their success?

Required Question

Employer Big Bend Community College

Address 7662 Chanute Street, NE

Moses Lake, Washington, 98837

Phone 509-793-2026

509-793-2008

Website http://www.bigbend.edu