| Location | Longview, WA |
| Salary | $82,200–$85,290 Per Year |
Director of TRIO Student Support Services
Salary
$82,200.00 - $85,290.00 Annually
Location
1600 Maple St., Longview, WA
Job Type
Exempt
Job Number
202600313
Division
Student Services (Division)
Department
TRiO Programs
Opening Date
08/21/2026
Closing Date
9/7/2026 11:59 PM Pacific
Details
At a glance! The Director of TRIO Student Support Services (SSS) is responsible for developing, implementing, supervising, evaluating, and continuously improving the SSS Program. The Director is responsible for ensuring program compliance and directing the activities and personnel of the Federal TRIO SSS Program. This position is grant-funded and continued employment is contingent upon sustained grant funding.
The SSS Program is a U.S. Department of Education Title IV grant-funded program designed to increase retention, graduation, and transfer rates of low-income individuals, first-generation college students, and individuals with disabilities through a variety of resources and support services.
Who you are: The successful candidate for this position will be passionate about helping students succeed and enthusiastic about TRIOs mission. Some of the qualities the successful candidate will possess include strong organizational, management, leadership, interpersonal, communication, and critical-thinking skills. They will be capable of working independently and serving as a strong advocate for the program, while also loving being part of a team.
About the team: In addition to the Director, LCCs TRIO team consists of two full-time transfer and retention specialists and a part-time program coordinator. TRIO programs serve eligible students who are low-income, first-generation, and/or have a documented disability with academic, personal, and career advising, individualized tutoring, transfer degree planning, assistance with financial aid and scholarship applications, study skills workshops, cultural activities and events, and more. This position also works closely with the Student Services Leadership Team.
This position is 40 hours per week and is ineligible for overtime under FLSA. The typical schedule is Monday through Friday, 8 am to 5 pm. There are occasional evenings and weekends for TRIO activities. The Director works in-person on campus. The Director reports to the Vice President of Effectiveness, College Relations, and Student Access. We typically hire in the lower to middle range of the salary range. Offers are made based on the applicant's qualifications relative to the job, internal pay equity, and any other relevant factors.
Applications will be reviewed after the position closes on September 7. We anticipate a start date of October 16, 2026.
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Example of Duties & Responsibilities
Manage and supervise all SSS Program activities and services, including student onboarding, academic advising, financial and economic advising, career counseling and transfer assistance, and other quarterly and annual activities.
Represent the Program throughout the College and surrounding communities.
Administer the Program to accomplish Program goals and objectives; develop project proposals, reports, and evaluations.
Collect and review required data and submit the SSS Annual Performance Report.
Interpret and implement US Department of Education grant regulations applicable to the program and ensure internal accountability and compliance with federal and state regulations, and college policies and procedures.
Supervise, train, and evaluate other TRIO staff, including setting performance expectations and conducting employee performance evaluations, in accordance with collective bargaining agreements, laws, and college policies and procedures.
Administer the recruitment and selection of program-eligible participants under the program admissions process.
Advise students to meet their academic and career goals, and design intervention strategies to increase academic success in collaboration with other TRIO and College staff.
Establish and oversee effective processes for data and information management to ensure timely and accurate reporting and confidentiality of participant records.
Maintain accurate case files for each program participant.
Prepare, oversee, and maintain fiscal control of and accountability for the program budget.
Maintain professional relationships with TRIO professionals and participate on campus committees.
Seek opportunities to collaborate with other LCC departments, including coordinating service delivery where appropriate within the scope of the grant.
Perform other duties as assigned.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Typical Qualifications
Minimum qualifications
Master's Degree (required) in education administration, counseling, higher education leadership, or related field.
Three years of experience in the design, management, and implementation of a student support program.
Demonstrated ability to manage budgets.
Demonstrated cultural competency and commitment to work effectively with first-generation and low-income individuals, and students with disabilities.
Three years of supervisory experience, preferably in a student support setting, including guiding, evaluating, and setting performance expectations for others.
Demonstrated oral and written communication and critical thinking skills.
Demonstrated experience adhering to rules or regulations and meeting deadlines.
Demonstrated knowledge of student success principles, including retention and completion.
Competency with technology and database systems.
Commitment to the community college mission.
Preferred qualifications
Previous experience in management or implementation of a TRIO program.
Professional or personal experience in overcoming barriers similar to TRIO project participants.
Grant-writing experience.
Proven leadership ability in building effective teams to accomplish program objectives, assess results, and implement change.
Demonstrated ability to establish effective partnerships in a variety of internal and external settings.
The minimum qualifications may seem specific and limiting, but we do consider candidates with relatable education, experience, and skills. We encourage you to apply even if you dont meet exactly whats listed. With questions about qualifications, feel free to reach out to our HR team.
Supplemental Information
How to apply:
An online application must be completed for consideration. Click "Apply" at the top of the page to get started. Paper submissions or emailed materials will not be accepted. A complete application must also include the following documents (attached or in the online application itself):
Letter of Interest (cover letter) - describing your interest in Lower Columbia College and this position, how your experience, knowledge/skills, education, abilities etc. meet the qualifications for this position
Resume
References - please provide at least three professional references including one current or former supervisor
Unofficial transcripts
Upon request, accommodations are available for persons with disabilities for the Lower Columbia College hiring process. Please contact Human Resources to request an accommodation. The Human Resources Office is accessible to persons with disabilities.
Residency Requirement
To be employed at Lower Columbia College, applicants must currently reside in Washington or Oregon, or be willing to relocate to one of these states. This is a condition of employment for all positions at the College. Please ensure your application reflects your current residency or intent to relocate if selected for the role.
Lower Columbia College Human Resources
For any questions regarding this job advertisement and/or department or campus culture, please call our Human Resources office at (360) 442-2120, or email us directly at hr@lowercolumbia.edu.
Equal Employment Opportunity
Lower Columbia College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Sections 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act and ADA Amendment Act, the Age Discrimination Act of 1975, the Violence Against Women Reauthorization Act and Washington States Law Against Discrimination, Chapter 49.60 RCW and their implementing regulations. All Inquiries regarding compliance with Title IX, access, equal opportunity and/or grievance procedures should be directed to Jason Arrowsmith, Director of Security, 1600 Maple Street, PO Box 3010, Longview, WA 98632, title9@lowercolumbia.edu, Phone number, (360) 442-2270, Phone number/TTY (800) 833-6388.
Learn more on our Non-Discrimination and Anti-Harassment page.
The college is compliant with Title IX best practices. For more information, visit About Title IX.
The college encourages qualified members of protected classes to apply.
Diversity, Equity & Inclusion
LCC celebrates and embraces diversity of all kinds, including differing beliefs, cultures, people, and experiences. We commit to institutional and individual changes that recognize, understand, and challenge patterns of social inequity and systemic disparities within our ever-changing world. For more information, see Diversity & Equity.
Jeanne Clery Statement: Notice of Availability of Annual Security and Fire Safety Report:
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the Colleges commitment to safety and security on campus, Lower Columbia College reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. Lower Columbia Colleges Annual Security and Fire Safety Report is available online at lowercolumbia.edu/CleryASFR.
Declaration Regarding Sexual Misconduct
Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or professional association or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employers or professional association. By law, post-secondary education institutions cannot hire an applicant who does not complete this form.
Mission, Vision & Values
Our Mission, Vision & Values define our reason for being, and provide the framework for planning and improvement efforts at LCC. For details on LCCs Mission, Vision & Values, see our Strategic Plan.
Conditions of Employment
If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate legal authorization to work for the duration of this position as required by the Immigration Reform Control Act of 1995.
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.
The College is committed to maintain an environment for teaching and learning which is free of drugs and alcohol.
Anticipated Start Date
LCC offers two start dates for new employees - the 1st and 16th or the closest working day.
Insurance
We offer an affordable benefits package that delivers choice, access, value, and stability to you and your family. You have medical and dental coverage, life insurance, long-term disability, and the option to enroll in a medical Flexible Spending Account and Dependent Care Assistance Program. For more information on health care benefits, please visit Washington Health Care Authority.
Retirement
Employees participate in either the State Board Retirement Plan administered through TIAA-CREF or PERS Plan 3 administered through the Department of Retirement Systems. Both plans are matched by LCC. There are also two supplemental tax-deferred retirement plans you can elect to participate in: the State Board Voluntary Investment Program and the Washington State Deferred Compensation Program.
Vacation
Paid leave and paid holidays are prorated based on FTE. The vacation accrual amounts listed below reflect a 12 month, 40 hour per week employee.
Personal Holidays
Sick Leave
LCC also offers exempt employees paid and unpaid leaves including bereavement, civil duty, disability, emergency, maternity/paternity, medical, military, professional and share leave.
Paid Holidays
Employees get 11 paid holidays per calendar year.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Tuition Waiver
For interested exempt employees, LCC offers $10 classes. State employees also qualify for tuition discounts with other various colleges and universities across the state (RCW 28B.15.558).
Red Devil Wellbeing
Red Devil Wellbeing is LCCs employee wellness program that strives to help employees improve and maintain their wellbeing enabling them to live healthier and more fulfilling lives.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
On-site Childcare Center
The Early Learning Center is a state licensed program that offers high quality childcare for children ages 1 month through kindergarten entry to students, staff and faculty. The center is open Monday through Friday 7:30 a.m. to 5:30 p.m. The program is a participant of the Washington State Early Achievers quality rating and improvement system and rated a level 4-Quality Level of Excellence. Our teachers are trained in the Early Childhood Education field.
Additional Leave
01
Please describe any other ways outside of education and direct experience that you believe demonstrate your ability to successfully perform the duties and responsibilities of this position (items not covered in cover letter or other application materials).
02
Describe specific experience with TRIO, another governmentally-funded grant program, or a non-profit organization.
03
Describe any experience you have with grant writing or signficant federal report writing.
04
Do you have a masters degree in education administration, counseling, higher education leadership, or related field? (Note: you can answer yes to this question if you will have the degree before the end of October)
05
Do you have three years of experience in the design, management, and implementation of a student support program?
06
Do you have three years of supervisory experience, preferably in a student support setting, including guiding, evaluating, and setting performance expectations for others?
07
Do you currently reside in or are you willing to relocate to Washington or Oregon to obtain employment at Lower Columbia College?
08
Are you legally authorized to work in the United States for any employer?
09
Will you now or will you in the future require employment visa sponsorship in the United States?
10
OPTIONAL: If you answered yes to the previous question, you can use this field to provide an explanation.
11
How did you hear about this position?
Required Question
Employer Lower Columbia College
Address 1600 Maple Street
Longview, Washington, 98632
Phone 360-442-2120
Website http://www.lowercolumbia.edu