Director of Technical Services

The Director of Technical Services provides strategic leadership and oversight of all technical, quality assurance, and product development functions within the Redi-Mix division. This role ensures the consistent production of high-quality concrete that meets customer specifications, industry standards, and regulatory requirements. The Director of Technical Services drives innovation, process improvement, and technical excellence across operations, supporting both internal teams and external customers.

What You'll Do: 

• Perform all job duties in accordance with company safety and environmental policies and procedures without exception.
• Adhere to all company policies and procedures while promoting and adhering to company values.
• Develop and implement the company's technical strategy to support operational excellence and sustainable growth.
• Oversee the design, testing, and performance of concrete mixes, ensuring compliance with ASTM, ACI, DOT, and other applicable standards.
• Lead research and innovation efforts related to materials, admixtures, sustainability, and new technologies.
• Serve as the primary technical advisor for executive leadership, customers, and industry partners.
• Direct all quality control and quality assurance programs across Ready Mix plants and field operations.
• Ensure compliance with state, federal, and local regulations as well as project-specific specifications.
• Oversee the calibration, maintenance, and certification of lab and field-testing equipment.
• Manage audits, product testing, and mix performance documentation.
• Collaborate with Operations, Sales, and Dispatch to resolve product performance issues and optimize production efficiency.
• Provide technical support for troubleshooting mix problems, raw material variations, and field performance.
• Lead initiatives to reduce material costs and improve concrete performance and sustainability.
• Manage and mentor a team of technical managers, quality control personnel, and lab technicians.
• Develop and deliver technical training programs for production and sales teams.
• Promote a culture of safety, accountability, and continuous improvement.
• Provide technical presentations and consultation to key customers, engineers, and contractors.
• Represent the company in industry organizations such as NRMCA, ACI, and local DOT committees.
• Partner with suppliers to evaluate and qualify raw materials.

What Will Make You Successful: 

• Bachelor's degree in civil engineering, Materials Science, or a related field (Master's is a plus).
• Professional Engineer (PE) license is a plus.
• Minimum of 10–15 years of technical or quality management experience in Ready Mix or related construction materials industry.
• In-depth knowledge of concrete mix design, materials, performance testing, and industry standards.
• Strong leadership, communication, and project management skills.
• Experience with sustainability initiatives (e.g., SCMs, low-carbon mixes) is a plus.
• Must have a valid driver's license in state of residence.

Physical Demands:

• Prolonged periods sitting at a desk and working on a computer.
• Frequent sitting, standing, and computer work; occasional lifting up to 50 lbs.
• Willingness to work in both office and plant environments, including exposure to outdoor conditions.
• Willingness and ability to travel as needed.