Excellent internal/external guest service; Review and analyze operational procedures and practices and marketing strategies to effect maximum business and revenue related to Table Games/Sportsbook operations; Review and analyze Table Games/Sportsbook financial activity reports; Perform and/or oversee personnel related matters including but not limited to interviewing, hiring, scheduling, coaching, counseling, evaluating, promoting and discharge; Maintain knowledge of and ensure compliance with all gaming relations and laws; Prepare and/or review Table Games/Sportsbook forecast and budgets; Administer and monitor established gaming and credit policies and procedures; Maintain a work environment that promotes the best teamwork, communication and cooperation among its employees; Other reasonable duties as assigned. Manage, direct, evaluate, and monitor the Table Games/Sportsbook department operations to ensure adherence to gaming regulations and company policies and procedures, maximize guest satisfaction and returns, and ensure the protection of company assets.