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Job description | GTR Careers CareerZone - Director of Systems, Data & AI (3729)
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ReciteMe
Director of Systems, Data & AI (3729)
Competitive plus benefits package
Monument Place
Permanent
2 November 2026
Get your career on track with a team where you can grow, belong and make an impact from day one.
About GTR
Greater Thameslink Railway (GTR) is the UK's largest rail operator, connecting millions of people through Southern, Thameslink, Great Northern and Gatwick Express services. Through our vision of Creating Great Journeys, we are committed to delivering safe, reliable and customer-focused travel, supporting local communities, and fostering a diverse, equitable and inclusive workplace where everyone feels valued and can thrive.
Career Development
At GTR, your career is a journey. We offer clear development pathways, progression opportunities and support to help you grow, whether you are starting out or taking the next step in your railway career.
Our Commitment to DEI
We are committed to building a diverse and inclusive workforce that reflects the communities we serve, creating a culture where everyone feels welcome, respected, safe and able to be themselves at work.
What You'll Do
GTR is continuing to go through technology enabled change and transformation supporting their millions of customers annually. To support this journey further the group now wish to appoint their first Director of Systems, Data & AI. This is a critical leadership role accountable for setting and delivering the enterprise wise technology strategy across the organisation. The postholder will take responsibility for ensuring that IT, Data, Analytics and Product Management functions enable the business objectives, including operational resilience, customer experience, financial efficiency and innovation.
The role will lead a highly skilled team that supports 24/7/365 mission-critical systems. You`ll ensure that digital and data infrastructure underpin performance, automation, insight and service delivery across the business. This position will also be accountable for driving continuous improvement in cyber resilience, AI readiness and enterprise product management as part of the wider digital evolution.
Key Responsibilities include:
What You'll Bring
What We Can Offer You
At GTR, we are committed to supporting our colleagues both professionally and personally. In return for your skills and dedication, we offer a competitive benefits package including:
We will keep candidates informed throughout the process and aim to complete hiring decisions in a timely manner. Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback at the application stage.
How to Apply
Please complete the application form and submit your CV.
We look forward to hearing from you and exploring whether GTR could be your next career step.
Please note that we reserve the right to close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications.
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Benefits
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Discount Scheme
Long Service Awards
Employee Assistance Programme
The Transport Benevolent Fund
In-House Occupational Health Department
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Testimonials
What our staff say
"It was my brother's suggestion to join the railway. He was already working in the industry and knew I had some university bills to pay off so told me to give it a go, get out of debt and see what I wanted to do next. After a while, it just felt like actually - this is exactly where I'm meant to be. I'm part of a great team and the on-board department as a whole are brilliant to work with. I feel at home here."
Tonderai Matizha-Johnson
Area Operations Manager
"When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn whilst getting real life experience in a 9-5 job. I applied for a level three business administration apprenticeship and was thrilled to find out I had a place on the course! I was so excited that I didn't even mind it was based 250 miles away from where I lived."
Harriet Dee
Team Administrator
"Working for GTR is very rewarding and fulfilling. You really feel like you're making a difference to customers, no matter what role you're in as at the end of the day they're the heart of our business. I've had lots of opportunities to explore other aspects of the business including supporting our station staff and gaining my Train Dispatch Licence which has been enriching for my experience here."
Maggie Luckhurst
Platform / Train Dispatch
"If you've always had an interest in rail, or maybe you're just curious to find out what working in the railway might look like, GTR is the operator to go for. Not many companies do an official work experience program and this unique opportunity will give you a good grounding with varied activities to help you find the best place in the railway for you. It certainly did it for me."
Nathaniel Owen
Station Manager
"I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. We oversee all building and track maintenance works as well as various minor and major projects across the network."
Hannah Richards
Fleet Infrastructure Administrator
"I started in a small ticket office back in 1996 and have continued to work my way up ever since. A previous manager told me about a job he'd seen advertised for a trainer. 'd never considered a job in HR or mentoring before then, but he said I'd be perfect for it and I haven't looked back since!"
Zoey Hudson
Head of Talent, Diversity and Inclusion
"Since April, I've helped to support our Kickstart Scheme. It's been a really rewarding process to be part of because I know first-hand how tough it can be to find work once you're out of it."
Jack Gow
Mobile Station Manager
"I'm a Thameslink passenger host and team leader based at Luton station and I'm currently doing a Level 3 Supervisor apprenticeship so that I can improve my skills even further. I was hesitant to do the apprenticeship at first because of my age - I left school over 60 years ago without any qualifications! It's been hard to get back into the routine of learning again."
Bob Bryce
Passenger Host Team Leader
"It was my brother's suggestion to join the railway. He was already working in the industry and knew I had some university bills to pay off so told me to give it a go, get out of debt and see what I wanted to do next. After a while, it just felt like actually - this is exactly where I'm meant to be. I'm part of a great team and the on-board department as a whole are brilliant to work with. I feel at home here."
Tonderai Matizha-Johnson
Area Operations Manager
"When I saw that GTR was advertising places for its apprenticeship scheme I looked into it straight away because I thought it was a great opportunity to learn whilst getting real life experience in a 9-5 job. I applied for a level three business administration apprenticeship and was thrilled to find out I had a place on the course! I was so excited that I didn't even mind it was based 250 miles away from where I lived."
Harriet Dee
Team Administrator
"Working for GTR is very rewarding and fulfilling. You really feel like you're making a difference to customers, no matter what role you're in as at the end of the day they're the heart of our business. I've had lots of opportunities to explore other aspects of the business including supporting our station staff and gaining my Train Dispatch Licence which has been enriching for my experience here."
Maggie Luckhurst
Platform / Train Dispatch
"If you've always had an interest in rail, or maybe you're just curious to find out what working in the railway might look like, GTR is the operator to go for. Not many companies do an official work experience program and this unique opportunity will give you a good grounding with varied activities to help you find the best place in the railway for you. It certainly did it for me."
Nathaniel Owen
Station Manager
"I work as part of the Fleet Infrastructure team, which means ensuring our 18 Engineering locations operate safely and efficiently. We oversee all building and track maintenance works as well as various minor and major projects across the network."
Hannah Richards
Fleet Infrastructure Administrator
"I started in a small ticket office back in 1996 and have continued to work my way up ever since. A previous manager told me about a job he'd seen advertised for a trainer. 'd never considered a job in HR or mentoring before then, but he said I'd be perfect for it and I haven't looked back since!"
Zoey Hudson
Head of Talent, Diversity and Inclusion
"Since April, I've helped to support our Kickstart Scheme. It's been a really rewarding process to be part of because I know first-hand how tough it can be to find work once you're out of it."
Jack Gow
Mobile Station Manager
"I'm a Thameslink passenger host and team leader based at Luton station and I'm currently doing a Level 3 Supervisor apprenticeship so that I can improve my skills even further. I was hesitant to do the apprenticeship at first because of my age - I left school over 60 years ago without any qualifications! It's been hard to get back into the routine of learning again."
Bob Bryce
Passenger Host Team Leader
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GTR stands for Greater Thameslink Railway, and includes Southern, Thameslink, Great Northern and Gatwick Express. GTR and Greater Thameslink Railway are trading names of Thameslink Southern Great Northern Limited (TSGNL)
Copyright Thameslink Southern Great Northern Limited, Registered in England under number: 12545324, Registered office: 1st Floor, Monument Place, 24 Monument Street, London EC3R 8AJ. Thameslink Southern Great Northern Limited is owned by the DfT Operator Limited (DfTO).