Director of Student Success (3SSR26)

Director of Student Success (3SSR26)

Salary

$53,142.00 - $71,706.00 Annually

Location

Aiken County, SC

Job Type

FTE - Full-Time

Job Number

193579

Agency

Aiken Technical College

Division

Student Success and Retention

Opening Date

10/02/2026

Closing Date

Continuous

Class Code:

CB75

Position Number:

084397/61130232

Normal Work Schedule:

Other

Normal Work Schedule (Other):

Full-Time, Monday-Friday

Pay Grade

GEN09

Hiring Range - Min.

$53,142.00

Hiring Range - Max.

$71,706.00

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

Please apply online at www.atc.edu. All positions require submission of unofficial college transcripts for all degrees earned, with the application and may be attached to the online application, faxed (803-593-8203), emailed (personnel@atc.edu), or mailed (2276 Jefferson Davis Hwy, Graniteville, SC 29829). International transcripts must be evaluated through World Education Services (WES). Official transcripts are required upon offer of employment. The application must be complete, including all current and previous work history and education (including high school and undergraduate level education). A resume may be attached, but not substituted for completing work history and education sections of the application. Candidates considered for hire may be subject to a background check. Failure to consent to a background check will result in the removal of your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA). Scheduling of interviews will begin on October 15, 2026, and the position will remain open until filled. To claim Veteran's Preference, all eligible persons must select their veteran's status on the application and submit a DD Form 214, Certificate of Release or Discharge from Active Duty upon request and prior to an interview. Those persons claiming veteran status without accompanying documentation (DD Form 214), shall not receive preference. "Veteran" means a person who served in any branch of the United States Armed Forces on active duty, for reasons other than training, and was discharged under honorable conditions. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

Reporting to the Dean of Student Success and Retention, the Director of Student Success establishes, evaluates, and implements comprehensive intervention services such as tutoring, assessment, coaching, and career services, retention processes, and other student learning opportunities that holistically support academic programs and contribute to student success, persistence, completion, and placement.

DUTIES AND RESPONSIBILITIES:

• Directs and manages the day-to-day operations of the Student Success and Testing Centers, which include functions involving tutoring, assessment, coaching, career, and intervention services that support student success, persistence, retention, and graduation. Assists in developing and implementing the Colleges retention and intervention efforts.
• Supervises student success department staff involved in tutoring, assessment, coaching, career, intervention, student success, and retention duties, provides regular training and guidance to ensure a high-quality student learning and assessment experience, and maintains a positive work environment.
• Oversees services to include staff scheduling, promoting services and resources, assisting students, assessing services effectiveness, and ensuring that College and division communications, academic programs, initiatives, and standard operating procedures are shared with and understood by staff.
• Collaborates and communicates with faculty and administration regarding subject matter content to ensure services support academic course content, educational outcomes, and assessment. Creates and offers relevant sessions, boot camps, workshops, and other student success and assessment services when needed.
• Assists with designing and implementing the College's first-year experience program, which may include College Skills courses and the teaching of course(s) when needed.
• Leverages technology solutions to support students services and maximize communication, data collection, management, and efficiency. Uses systems to evaluate service utilization through a variety of reports and surveys. Ensures that reports and other required documentation are developed according to requirements and within established timelines of the division and policies and procedures. Responsible for strategic planning, assessments, budget, and resource allocation related to the Student Success Department.
• Maintains a current understanding of research and initiatives that impact higher education and student development, specifically in tutoring, assessment, coaching techniques, and career services. Uses best practices to develop services and strategies to proactively address the quality of students' learning and assessment environments. Participates in orientations, workshops, college information sessions, and other related events as assigned. Participates in campus activities, serves on College committees, and performs other duties as assigned.

Minimum and Additional Requirements

Bachelors degree and experience in student services programs.

Preferred Qualifications

Masters degree and five (5) years of progressive experience in managing college academic success departments, retention, intervention, and assessment initiatives is preferred.

Additional Comments

Aiken Technical College is an equal opportunity employer committed to having diversity throughout the College. Any

requests for reasonable accommodation to apply for this position should be directed to Human Resources by calling 803-508-7497, or writing to the above address. Requests for accommodations must be made by the above-stated deadline.

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

ATC-Where did you hear about this position?

• SC Careers
• Indeed
• ATC Website
• Employee Referral
• Community Referral
• HigherEd Jobs
• SC Works
• Minority Organization/Group
• Other

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ATC- If you answered "minority organization/group" or "other" to the question above, please specify where you heard about this position below.

Required Question

Employer State of South Carolina

Agency Aiken Technical College Address P.O. Drawer 696

Aiken, South Carolina, 29802-0696

Phone 803-508.7497

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.