Academic Advice, Analysis Skills, Budgeting, Coaching, Communication Skills, Customer Support/Service, Detail Oriented, Establish Priorities, Identify Issues, Leadership, Metrics, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Performance Reviews, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Refrigeration, Regulatory Compliance, Return on Investment (ROI), School Attendance, Student Services, Time Management, Welding, Writing Skills
Do you get satisfaction from helping people make their dreams come true? If you do, the Director of Student Services at The Tulsa Welding School and Technology Center, Jacksonville campus, might be the job for you!
We are looking for an enthusiastic individual who has a caring and engaging personality, a pleasant and steadfast demeanor, and great communication skills. A positive attitude and great work ethic are essential. This position is not for the faint-hearted. You will have to work hard and overcome obstacles, but you will truly change people's lives.
The Director of Student Services is responsible for coordinating, managing, and supervising activities of Student Services personnel who are engaged in the process of assisting and serving students.
Basic Qualifications
- Bachelors degree required
- Strong verbal and written communication skills, including problem-solving and decision-making
- Maintain a positive attitude and strong student focus to inspire, engage, and coach potential students
- Proven self-starter who continually pursues learning opportunities
In the Director of Student Services role, you will:
- Assure compliance with laws, regulations and standards at local and national level regarding student service practices; maintains current knowledge and practical application of same
- Lead retention efforts for the school and ensures retention budgets are achieved
- Formulate, develop, and enforce student polices and procedures which foster and promote student learning and support the educational program
- Calculate, track and advise all students regarding Standards of Academic Process
- Hire, train, conduct performance reviews, supervise and support all student services staff
- Develop and maintain programs for student assistance in areas relating to housing, academic and personal counseling, transportation, and other relevant coping skills
- Maintain accurate student attendance, academic and financial records; maintain records for audits
- Complete weekly and/or monthly reports as directed
- Identify potential problems and solutions through effective analysis of reports
- Other duties as assigned
Requirements
- Minimum of ten years of related experience strongly preferred
- Can-do and whatever-it-takes attitude
- Demonstrated leadership skills; ability to work individually and within a group
- Excellent written and communication skills
- Established customer service background
- Knowledge of Microsoft Word, Excel, Outlook, and CampusVue
- Goal oriented
- Great attention to detail
- Proven track record of exceeding metrics
- Consistently display the highest level of integrity
- Must be able to prioritize, multi-task, perform well under pressure, meet deadlines and work flexible hours.
- Candidates must be able to successfully pass a criminal history check and drug test.
Core Values:
Integrity, Communication, Accountability, Respect, Excellence ("I CARE")
About StrataTech Education Group:
StrataTech Education Group (formerly Beam Reach Education) specializes in the operation of skilled trade schools. Led by industry veterans, we understand the realities of the career school industry. StrataTech Education Group's first acquisition was Tulsa Welding School (TWS) in 2008. TWS has locations in Tulsa, OK, Jacksonville, FL, and Houston, TX. In November 2009, The Refrigeration School, Inc. (RSI) was acquired and is located in Phoenix, AZ. StrataTech seeks to deliver an excellent return on investment for both our students and our investors.
Why should you apply?
Competitive benefits package including Medical, Dental, and Vision
Flexible Savings Account
401(k) employer match
Short & Long Term Disability - Company Paid
Paid holidays
2 weeks PTO- 1st yr.
Tuition Reimbursement
Pet Insurance
Candidates must be able to successfully pass a criminal history check and drug test.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Interested? Apply now!