Director of Strategic Community Partnerships, Bureau of Public Health Clinics

The Bureau of Public Health Clinics (BPHC) mission is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status. BPHC provides direct clinic services to people seeking health care; monitors disease trends; provides education and training to service providers and community groups; conducts research; and develops policies and programs to deliver high-quality clinical care which best serve New Yorkers.

The Director of Strategic Community Partnerships will work within the community where our clinics are located. They will report directly to Senior Director of Workforce and Community Engagement

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Develop and implement a data-driven, borough- and clinic-specific key stakeholder strategy aligned with BPHC priorities, community needs, and high-priority geographic areas.

Provide strategic oversight to ensure provider partnerships and patient engagement efforts are integrated with clinical priorities, outreach strategies, and workforce initiatives.

Translate data, community insights, and programmatic priorities into actionable strategies that improve access, awareness, linkage referrals, and continuity of care.

Lead the design and scaling of sustainable partnership models that strengthen long-term community impact.

Supervise, mentor, and develop two direct reports overseeing provider partnerships and patient advisory initiatives, ensuring clear goals, accountability, and professional growth.

Foster a culture of leadership, ownership, innovation, and continuous learning within and across teams.

Guide the development and expansion of strategic partnerships with community-based organizations, healthcare providers, and cross-sector stakeholders.

Strengthen and manage provider networks to improve referral pathways, care coordination, and linkage-to-care outcomes.

Lead the development and implementation of a Patient Advisory Group, ensuring patient perspectives inform program design, service delivery, and quality improvement.

Establish systems to systematically collect, analyze, and apply patient feedback to decision-making and engagement strategies.

Oversee operational systems, workflows, and tracking mechanisms to improve coordination, accountability, and visibility across partnership and engagement activities.

Establish and monitor performance metrics, reporting structures, and quality assurance processes to evaluate impact, drive continuous improvement, and inform leadership decision-making

PREFERRED SKILLS:

• Master's degree in public health, Public Health Administration, Healthcare Administration, or a related field.
• 5-7 years of progressively responsible experience in public health, healthcare, community engagement, partnership development, or related

fields.

• Minimum of 3 years of demonstrated supervisory experience managing staff, projects, and performance.
• Experience working in sexual health, public health clinics, primary care, community healthcare, or community-based settings.
• Demonstrated ability to develop, manage, and sustain multi-sector partnerships.
• Experience implementing patient advisory groups, community advisory models, or patient engagement strategies.
• Experience developing performance metrics, reporting structures, and quality improvement processes.
• Familiarity with NYC public health systems, healthcare networks, and diverse community landscapes

Why you should work for us:

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website (https://studentaid.gov/pslf/)
• Benefits: City employees are entitled to unmatched benefits such as:

o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.

o additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.

o a public sector defined benefit pension plan with steady monthly payments in retirement.

o a tax-deferred savings program and

o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.

• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individuals sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

CITY RESEARCH SCIENTIST - 21744

Minimum Qualifications

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A masters degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.

To be appointed to Assignment Level II and above, candidates must have:

1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or

2. A masters degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or

3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a masters degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:

Probationary Period

Appointments to this position are subject to a minimum probationary period of one year.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individuals sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.