Director of Special Facilities Management

Position Information

Hiring Department: Special Facilities Management

Reports To: Assistant Vice President for Special Events

Job Location: El Paso, Texas (On Site)

Posting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.

Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm. Flexibility is required on evenings and weekends.

FLSA status: Exempt

Earliest Start Date: As soon as possible.

Salary: $108,073 Annually.

Required Application Materials:

• Resume
• Cover Letter
• List of three references

Position Summary

The Director of Special Facilities Management provides strategic leadership, operational oversight, and administrative management for the Universitys major event venues and special-use facilities. This position is responsible for ensuring the safe, efficient, and customer-focused operation of stadiums, arenas, theaters, conference spaces, and other special event facilities.

The Director oversees facility operations, event logistics, maintenance coordination, capital improvement planning, budgeting, staffing, and stakeholder engagement to support a diverse portfolio of athletic events, concerts, commencements, conferences, community events, and campus activities. The position serves as a key liaison between university departments, external promoters, contractors, public safety agencies, and event partners.

Statement of Duties and Responsibilities:

Leadership & Administration - 20%

• Provide leadership, direction, and oversight for all Special Facilities Management operations.
• Develop departmental goals, objectives, policies, procedures, and performance standards.
• Supervise professional, technical, operations, and event management staff.
• Recruit, train, evaluate, and develop employees to ensure operational excellence and customer service.
• Foster a culture of safety, accountability, teamwork, and continuous improvement.

Facility Operations - 20%

• Direct the day-to-day operation of major event venues and special-use facilities.
• Ensure facilities are maintained in a safe, functional, and guest-ready condition.
• Coordinate maintenance and repair activities with Facilities Management and external vendors.
• Monitor building systems, infrastructure, life-safety systems, and event-support equipment.
• Develop operational readiness plans for major events and venue activations.

Event Management & Logistics - 20%

• Lead planning and execution of graduations, concerts, athletic events, commencements, conferences, and special events.
• Coordinate venue scheduling, event operations, staffing plans, and facility utilization.
• Collaborate with promoters, production managers, athletic departments, and campus stakeholders.
• Oversee event logistics including crowd management, parking operations, security coordination, ingress/egress planning, and emergency preparedness.
• Ensure compliance with venue operating procedures, contractual obligations, and event requirements.

Budget & Financial Management - 10%

• Develop and administer departmental operating and capital budgets.
• Monitor expenditures, revenues, and financial performance of facilities and events.
• Identify opportunities for operational efficiencies and cost savings.
• Assist with rate development, facility rental agreements, and service fee structures.
• Prepare financial reports and recommendations for leadership.

Capital Planning & Projects - 10%

• Participate in long-range facility planning and capital improvement initiatives.
• Manage renovation, repair, and construction projects affecting event facilities.
• Coordinate with architects, engineers, contractors, and consultants.
• Monitor project scope, budgets, schedules, and deliverables.

Safety, Compliance, and Risk Management - 10%

• Ensure compliance with University policies and applicable federal, state, and local regulations.
• Develop and implement emergency action plans and incident response procedures.
• Coordinate with Police, Environmental Health & Safety, Fire Marshal, EMS, and emergency management agencies.
• Conduct risk assessments and operational reviews for major events.
• Ensure compliance with ADA requirements, building codes, and life-safety regulations.

Stakeholder Relations - 5%

• Serve as the primary point of contact for internal and external facility stakeholders.
• Build relationships with promoters, touring productions, athletics staff, sponsors, vendors, and community partners.
• Represent the department on institutional committees and strategic planning initiatives.
• Prepare reports, presentations, and operational updates for university leadership.

Other Duties - 5%

• Attend evening, weekend, and holiday events as required.
• Participate in professional development and industry organizations.
• Perform other related duties as assigned.
• Knowledge of all Microsoft Office software and ability to learn and use institutional software systems.
• Complies with all State and University policies.
• Other duties may be assigned.

Supervisory Responsibilities:

• Directly supervises assistant directors, facility managers, operations managers, event managers, coordinators, and support staff.
• Responsible for hiring, training, scheduling, performance management, and employee development.
• Oversees contracted personnel and third-party service providers associated with venue operations.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Qualifications:

Education: Bachelor's Degree in Facility Management, Business Administration, Sports Management, Hospitality Management, Public Administration, Engineering, Construction Management, or a related field.

and

Experience: Five years experience in facility management, venue operations, event management, or related fields and leadership or supervisory experience.

Preferred Qualifications:

Masters degree in Business Administration, Sports Management, Public Administration, Facility Management, or a related discipline.

Seven (7) years of progressively responsible experience in facility management, venue operations, event management, or related fields.

Experience operating large public assembly venues, stadiums, arenas, or performing arts facilities.

Experience managing major concerts, sporting events, or commencement ceremonies.

Knowledge of event safety and crowd management best practices.

Certified Facility Manager (CFM), Certified Venue Professional (CVP), or related professional credential.

Experience in higher education or public-sector environments.

Knowledge, Skills & Abilities

Strong leadership and organizational skills.

Knowledge of venue operations, event production, and facility management principles.

Budget preparation and financial management experience.

Ability to develop strategic plans and operational procedures.

Strong project management skills.

Excellent written and verbal communication abilities.

Ability to manage multiple priorities in fast-paced environments.

Knowledge of emergency preparedness, crowd management, and risk mitigation practices.

Strong customer service and stakeholder relationship management skills.

Frequent walking throughout facilities and event venues.

Ability to work evenings, weekends, holidays, and extended hours during events.

Exposure to outdoor weather conditions and event-related environments.

Occasional travel may be required for professional development and industry-related activities.

Why Pick UTEP

The University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.

UTEP is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.

This is an especially exciting time to join UTEP as it advances the goals of its 2030 Strategic Plan. Built around the institution's core strengths-its location, its people, its supportive culture, and its community partnerships-the plan lays out a bold vision for the next decade, aimed at maximizing the University's regional impact and national stature.

Miner Perks and Benefits

What UTEP Offers:

• Benefit Package includes: Medical, Prescription, Life Insurance and Wellness platform
• Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long - term disability plans
• Retirement Programs
• Longevity Pay
• Paid Vacation & Sick Leave
• Paid Holidays
• Employee Discounts & Perks
• Employee Education Assistance program
• And much more! Visit our Benefits Summary Page for more information on our additional benefits.

Disclaimer: Eligibility for perks and benefits may vary based on part-time or full-time employment.

Additional Information

Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.

The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the positions essential functions.

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; stoop, kneel and crouch. The employee is frequently required to use hands to feel; reach with hands and arms; and talk or hear.

The noise level for this work environment ranges from moderate to very loud.

In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to a learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.

The University of Texas at El Paso is an Equal Opportunity Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries-including the filing of a Formal Complaint or reporting an incident-about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at titleix@utep.edu, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 223C.

For accommodation information for employees and applicants with disabilities, please contact UTEPs Equal Opportunity Office at eoaa@utep.edu.