Automation, Coaching, Community Support, Data Science, Disaster Recovery, Distributed Computing, Entrepreneurship, Fraud Investigation, Hubs, Intellectual Property (IP), Leadership, Legal, Machine Learning, Machine Tool, Maintain Compliance, Mentoring, Metrics, Operations Planning, Process Improvement, Project Planning, Regulations, Regulatory Compliance, Risk Analysis, Software Development, Storytelling, Team Lead/Manager, Technical Delivery, Technical Strategy
At Audible, we believe stories have the power to transform lives. It"s why we work with some of the world"s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
ABOUT THIS ROLE
As the Director of Software Development for Fraud Defense Engineering, you will lead the engineering team responsible for protecting Audible"s business integrity. Your primary focus will be Fraud Defense - designing, developing, and scaling the tools and platforms that proactively detect, prevent, and mitigate fraud and piracy across all Audible marketplaces. You will also provide engineering leadership for Strategic Data Regulation and Technology Resilience initiatives, ensuring Audible"s services are recoverable, compliant, and trustworthy.
You will own the technical vision and delivery for purpose-built solutions that power fraud detection and investigation, protect content rights, ensure disaster recovery readiness, and maintain compliance with data handling regulations. You will partner closely with fraud analysts, data scientists, product managers, legal, and engineering leaders across the company to develop roadmaps that protect customers, creators, and the business.
ABOUT THE TEAM
The Fraud Defense Engineering team sits within Audible"s inSpire organization and is located across Audible"s Newark and Mexico City hubs. We build the tooling, platforms, and automated systems that protect the integrity and trustworthiness of Audible"s business for creators, listeners, and customers. Our primary focus is Fraud Defense - engineering the detection mechanisms, investigation tools, and enforcement capabilities that enable defense against Creator Fraud, Anti-Piracy Fraud, and Consumer Fraud across all marketplaces. We are also experts in ensuring that Audible meets its data handling and customer privacy obligations.
True to Audible"s People Principles, we are committed to the success of our people and supporting the communities in which we work. Our environment encourages everyone to participate, and our diverse team depends on differing backgrounds and perspectives to foster robust conversations that lead us to the right solutions for our customers.
ABOUT YOU
You are a builder at heart who thrives at the intersection of engineering and fraud prevention. You take pride in protecting customers and creators, and you see fraud defense and content protection as mission-critical work. You bring strong technical depth, a track record of delivering complex distributed systems, and the leadership skills to build and inspire high-performing teams. You"re energized by ambiguity, comfortable operating across organizational boundaries, and passionate about using technology - including machine learning and automation - to stay ahead of adversaries.
As a Director of Software Development, you will...
- Lead the engineering team responsible for Fraud Defense (including Anti-Piracy Fraud), Technology Resilience, and Strategic Data Regulation
- Define and execute the technical vision and roadmap for fraud detection, prevention, and investigation platforms
- Design, build, and scale automated systems for identifying and terminating fraudulent accounts, detecting anomalous content, and protecting intellectual property from piracy
- Drive the expansion of Anti-Piracy Fraud capabilities, including takedown operations, content protection tooling, and rights enforcement
- Ensure disaster recovery readiness and resilience across critical production services
- Drive operational excellence, including creation and monitoring of metrics and alarms in an environment of continuous process improvement
- Partner with data science and machine learning teams to develop and operationalize fraud detection models
- Manage day-to-day engineering activities and ensure project plans and delivery commitments are met
- Hire, coach, and mentor high-performing engineers, fostering a culture of ownership, innovation, and inclusion
- Collaborate with product, legal, and business stakeholders to assess fraud risks for new products and ensure regulatory compliance
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.
A
Amazon.com Inc
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter
here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit
https://www.amazon.jobs/principles