Director of Social Services

Employment Type:

Full time

Shift:

Day Shift

Description:

At Neighbors of White Lake Senior Living, we are dedicated to creating an environment where residents feel supported, valued, and empowered to live life to the fullest. We are seeking an experienced and compassionate Director of Social Services to lead our social services program and serve as a trusted advocate for residents and their families.

In this leadership role, you will oversee the social services function, coordinate care transitions, support resident well-being, and collaborate with interdisciplinary teams to ensure exceptional, person-centered care. This is an outstanding opportunity for a social work professional who is passionate about serving older adults and making a meaningful impact every day.

Key Responsibilities

Leadership & Resident Advocacy

• Lead and oversee Social Services operations, ensuring high-quality, resident-centered care and compliance with all applicable regulations.
• Advocate for residents' psychosocial needs and support residents and families throughout their healthcare journey.
• Build strong relationships with residents, families, community organizations, and healthcare partners.

Care Planning & Discharge Coordination

• Direct and participate in resident assessments, care planning, and discharge planning activities.
• Promote safe and successful transitions through ongoing communication with residents, families, and care teams.
• Develop and implement individualized social service plans that support resident goals and quality of life.

Program Development & Community Engagement

• Collaborate with residents, families, and community partners to develop programs that enhance resident engagement and well-being.
• Serve as a resource to staff and community agencies in addressing resident concerns and social service needs.
• Assist residents and families in accessing community resources and financial assistance programs, including Medicare, Medicaid, and other available benefits.

Administrative Responsibilities

• Complete and oversee required documentation, assessments, reports, care plans, and related regulatory requirements.
• Coordinate transportation, referrals, and services with internal departments and external providers.
• Ensure social service practices align with organizational objectives and industry best practices.

Why Join Neighbors of White Lake Senior Living?

At Neighbors of White Lake Senior Living, you'll have the opportunity to make a lasting difference while working alongside a team committed to compassion, excellence, and service.

Benefits and Perks

• Benefits effective on your first day of employment
• Generous Paid Time Off (PTO) and paid holidays, including up to three weeks of PTO for eligible new colleagues
• Up to $4,000 annually in tuition reimbursement
• Comprehensive medical, dental, and vision insurance plans
• Reduced-cost medical services within the Trinity Health network
• Employee discounts with major vendors, including AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, and more
• Efficient interview process with timely employment decisions

Minimum Qualifications

• Bachelor's or Master's degree in Social Work, or a Bachelor's or Master's degree in a human services-related field, including Sociology, Psychology, Rehabilitation Counseling, or Special Education.
• Minimum one year of supervised social work experience in a healthcare setting working directly with individuals.
• Experience in long-term care, senior services, and dementia support.
• Current Michigan Social Work licensure required.
• Demonstrated leadership ability with exceptional customer service and interpersonal skills.
• Strong communication, organizational, and problem-solving abilities.
• Ability to thrive in a fast-paced, resident-focused environment while adapting to changing priorities.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique talents and perspectives each colleague brings. By embracing diversity and fostering inclusion, we strengthen our ability to provide compassionate, person-centered care to those we serve.

Neighbors of White Lake Senior Living and Trinity Health are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable law.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.