Director of Social Services (LCSW/LMSW)

As the Director of Social Services, you will oversee the day-to-day operations of the social services department, provide clinical leadership and supervision to staff, ensure regulatory compliance, and collaborate with shelter leadership to deliver high-quality, trauma-informed services that help families achieve stability and independence. If you're an experienced LCSW/LMSW looking for a rewarding leadership opportunity where you can mentor staff, drive clinical excellence, and positively impact families in need, we'd love to hear from you.

Director of Social Services (LCSW/LMSW) - Bronx, NY (Onsite) - Contract-to-Hire / Full-Time - Mon-Fri With Flexibility to Work Either 09:00am-05:00pm or 10:00am-06:00pm - $48.00-$50.00 Per HR

Title: Director of Social Services (LCSW/LMSW)

Location: Bronx, NY (Onsite)
Position Type: Contract-to-Hire / Full-Time - Mon-Fri With Flexibility to Work Either 09:00am-05:00pm or 10:00am-06:00pm

Compensation:
Pay Range: $48.00-$50.00 Per HR

Summary:
• Our healthcare staffing team is seeking an experienced Licensed Clinical Social Worker (LCSW) to serve as the Director of Social Services for a Family Shelter in the Bronx. 
• This is an outstanding contract-to-hire leadership opportunity for a passionate clinician who thrives in a fast-paced environment and is committed to supporting families experiencing homelessness.
• As the Director of Social Services, you will oversee the day-to-day operations of the social services department, provide clinical leadership and supervision to staff, ensure regulatory compliance, and collaborate with shelter leadership to deliver high-quality, trauma-informed services that help families achieve stability and independence.

What You'll Do:
Leadership & Team Management:
• Lead, mentor, and supervise a multidisciplinary social services team, including Social Workers, Case Managers, Recreational staff, and interns.
• Conduct weekly supervision, coaching, and performance evaluations.
• Foster a collaborative, supportive, and accountable team culture.
• Recruit, interview, onboard, and support new team members alongside program leadership.
• Coordinate staff schedules, approve timecards, and assist with daily departmental operations.

Clinical Oversight:
• Provide clinical guidance and consultation on complex participant cases.
• Conduct case conferences and support staff with crisis intervention and problem-solving.
• Review and approve assessments, service plans, progress notes, and case documentation.
• Ensure documentation meets agency, funding, and regulatory standards.
• Audit participant records to maintain compliance and quality of care.

Program Operations:
• Monitor program outcomes and prepare monthly reports, statistics, and other required documentation.
• Participate in incident reviews and oversee follow-up actions.
• Partner with leadership to improve service delivery and operational effectiveness.
• Build and maintain relationships with community agencies and referral partners.
• Collaborate with program staff to coordinate educational workshops, family programming, and recreational activities.

Participant Support:
• Provide clinical assessments and crisis intervention when needed.
• Serve as a resource for participants, staff, and community partners.
• Promote trauma-informed, strengths-based, and person-centered services for families experiencing homelessness.

Qualifications:
Required:
• Active New York State Licensed Social Worker (LCSW/LMSW)
• Master's Degree in Social Work (MSW)
• Minimum 2 years of supervisory experience in social services, behavioral health, shelter services, supportive housing, or a related setting
• Strong leadership, coaching, and team development experience
• Experience providing clinical supervision and case consultation
• Knowledge of trauma-informed care and crisis intervention

Preferred:
• Experience working with families experiencing homelessness
• Experience with mental health, substance use disorders, domestic violence, HIV/AIDS, child welfare, or public benefits
• Bilingual in Spanish preferred
• Experience with the CARES system is a plus

Skills You'll Bring:
• Strong clinical judgment and leadership abilities
• Excellent communication and interpersonal skills
• Ability to manage multiple priorities in a dynamic environment
• Exceptional organizational and documentation skills
• Experience with quality assurance, audits, and regulatory compliance
• Microsoft Office proficiency (Word and Excel)
• Knowledge of HIPAA and confidentiality standards

Why Join This Opportunity:
• Contract-to-hire opportunity with long-term career potential
• Competitive compensation
• Monday–Friday schedule with flexible start times
• Leadership role with the opportunity to mentor and develop a dedicated clinical team
• Meaningful work supporting families experiencing homelessness
• Collaborative and mission-driven work environment
• Opportunity to make a lasting impact in the Bronx community

If you're an experienced LCSW/LMSW looking for a rewarding leadership opportunity where you can mentor staff, drive clinical excellence, and positively impact families in need, we'd love to hear from you. Apply today!

Please email: kaseyjo.arndt@hcmmi.com

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