Director of Shipper Success & Partnerships - 3693901

Lighthouse Technology Services is partnering with our client to fill their Director of Shipper Success & Partnerships position! This is a direct placement opportunity and will be remote in the United States.

No C2C or subcontracting arrangements will be considered.

What You'll Be Doing:

• Own key accounts, open doors to new ones, and ensure clients shipping and logistics needs are met through strategic relationships.
• Manage and grow a portfolio of existing shipper accounts with a focus on long-term partnerships, not just transactions
• Act as the main point of contact and advocate for your customers, making sure their needs shape how we serve them
• Focus on keeping accounts happy and growing the relationship (retention and expansion), rather than chasing call quotas
• Open doors to new direct shippers by leveraging your professional network and industry standing
• Serve as the primary advocate for your customers, ensuring their needs drive strategic decisions
• Build and maintain relationships with high-tech industry leaders, including data center and enterprise technology companies
• Manage executive-level stakeholder relationships at difficult-to-access organizations in the technology sector
• Leverage provided leads and your own network to develop new shipper relationships
• Travel to West Coast accounts as needed to strengthen partnerships and support business growth
• Drive account retention and growth metrics rather than traditional sales pipeline or call volume targets

What You'll Need to Have:

• Proven experience and track record of maintaining and growing high-value client relationships
• Established network and contacts within the high-tech industry, particularly at the executive level
• Experience working with data center, cloud infrastructure, or enterprise technology companies
• Demonstrated ability to access and influence decision-makers at hard-to-reach organizations
• Strong relationship management skills with a consultative, customer-first approach
• Prior Procurement / Logistics Industry experience highly preferred

Pay Range: $120,000 - $150,000 Base Salary + Commissions

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recruiting@lhtservices.com

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