Director of Service – Building Automation

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. About the Role: A growing building automation organization is seeking an experienced Director of Service to lead its Dallas-area service operations.

Oversee the service team, customer relationships, financial performance, and continued growth of the department

This Jobot Job is hosted by: Courtney Hoogervorst
Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.
Salary: $175,000 - $200,000 per hour

A bit about us:

Systems Integration Company

Why join us?

• Health, Dental, Vision
• 401K
• Short term and long-term disability and FSA
• PTO / Sick Time
• Paid holidays
• Paid time off (PTO)

Job Details

Director of Service – Building Automation
Location: Dallas–Fort Worth, TX
Position: Full-Time | Leadership

About the Role: A growing building automation organization is seeking an experienced Director of Service to lead its Dallas-area service operations. This individual will oversee the service team, customer relationships, financial performance, and continued growth of the department.
We’re looking for a proven BAS/controls leader with strong operational and technical experience. Data center or similar mission-critical facility experience is required.

Key Responsibilities

• Lead and develop the BAS/DDC service team
• Oversee day-to-day service operations, scheduling, manpower, and customer support
• Own department revenue, profitability, forecasting, budgets, and P&L performance
• Grow service agreements, preventative maintenance, retrofits, upgrades, and recurring revenue
• Maintain relationships with key customers and oversee escalation of complex service issues
• Establish KPIs and improve overall service quality, efficiency, and profitability
• Partner with sales, projects, and engineering teams to support continued growth

Qualifications

• 8+ years of BAS/BMS, DDC, or HVAC controls experience
• Previous service leadership experience, ideally at the Director, Regional Manager, or Senior Service Manager level
• Data center or comparable mission-critical experience required
• Experience leading and developing technical service teams
• Strong understanding of P&L, budgeting, forecasting, margins, and operational performance
• Experience with BAS service agreements, preventative maintenance, troubleshooting, retrofits, and upgrades
• Familiarity with major BAS platforms such as Niagara, Schneider Electric, JCI, Siemens, Distech, ALC, Honeywell, Trane, or similar

The Opportunity: This is a high-impact leadership role with ownership over a growing service organization. The Director of Service will have significant influence over team development, customer strategy, operational performance, and long-term service growth.

Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

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