The Director of Security is responsible for overseeing daily security operations, including staffing, scheduling, payroll administration, client relations, security systems, and team performance. This role ensures a safe, professional environment while maintaining operational efficiency and exceptional customer service.
Detailed Duties/Responsibilities:
• Administer the day to day operation of the Security Department
• Manage all Supervisors, Lead Officers and security staff
• Review, edit and approve Incident Reports
• Review and approve Pass down Briefing Checklists and Daily Activity Reports
• Review all other logs, equipment inventory records, lost and found, memos, and security alerts
• Assist with CCTV as needed
• Coordinate and review dispatch changes with Shift Supervisors
• Review and approve all shift schedule changes
• Review all Sign-In/Out payroll entries and audit each Employee's hours for accuracy
• Input weekly payroll for all supervisors and security officers
• Electronically transfer weekly payroll hours into the payroll system and print back-up Payroll printout
• Formulate extra coverage invoices and other manual requests for billing special security services
• Formulate security services invoices and billing for Jay Paul Company
• Perform and administer other payroll and billing administrative duties
• Interact with Property Managers and other Department Heads
• Interact with building tenants and coordinate with their management, as needed
• Handle all uniform issues, i.e.: ordering, inventory, equipment, supplies, and overseeing laundry services/vendors, etc.
• Review and approve all evaluations for Security Officers
• Maintain all equipment necessary to effectively operate the Office and Posts
• Generate a monthly and year-to-date statistical report on reported incidents
• Formulates Security Alerts • Responsible as Liaison for the CCTV system
• Responsible as Liaison for the Security radio system
• Acknowledge Employee Access Requests, Temporary Access Requests and Visitor Access Requests as required
• Process requests that come via e-mail and maintain record database
• Provide Building Access & Identification Badges for Building Operations staff, tenants, vendors, contractors, etc.
• Schedule, and handle processing I.D. Badge photos, create photo ID badges, verify access privileges, and input access levels in the system. Proof detail twice
• Assist Property Management in creating Badging Administrators to manage tenants, vendor and contractor access.
• Coordinate Access Control system support and repairs with Chief Engineer and Vendor representative.
Required Skills/Abilities:
• Strong leadership and organizational skills.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of scheduling, payroll, and security operations.
• Experience with access control and CCTV systems preferred.
• Proficient with Microsoft Office and related software..
Education and Experience:
• High school diploma or equivalent.
• At least two years related experience required.
• Previous supervisory or security management experience preferred.
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance