Director Of Secure Treatment Services

Job Summary

Provides executive-level leadership for a secure residential treatment program serving youth with complex behavioral health and court-related needs. Oversees operations, treatment programs, staffing, budget, compliance, facility safety, and strategic initiatives while promoting a safe, secure, trauma-informed, and therapeutic environment.

Key Responsibilities

• Lead strategic planning and initiatives focused on youth treatment, rehabilitation, outcomes, and reducing recidivism.
• Oversee daily administrative, operational, clinical, educational, and security functions.
• Develop and implement policies, procedures, performance metrics, and quality improvement initiatives.
• Ensure compliance with applicable laws, regulations, safety standards, and youth protection requirements.
• Oversee staffing, personnel actions, employee development, training, and leadership team performance.
• Maintain a safe, secure, trauma-informed, and therapeutic residential environment.
• Manage facility operations, staffing levels, physical plant needs, and security requirements.
• Oversee contracts and coordinate clinical, psychological, psychiatric, educational, and other professional services.
• Develop and manage the operational budget and prioritize resources for staffing, treatment, education, and facility needs.
• Analyze financial, operational, regulatory, and youth-outcome data to support decision-making.
• Prepare reports, recommendations, and updates for executive leadership and oversight bodies.
• Collaborate with courts, policymakers, regulatory agencies, community organizations, families, and other stakeholders.
• Represent the organization in meetings, hearings, testimony, and official communications.
• Build a culture of accountability, professionalism, teamwork, continuous learning, and respect.
• Provide leadership during complex or high-risk situations and promote effective conflict resolution.

Required Qualifications

• Master's degree in business administration, criminal justice, sociology, social work, psychology, or a related field plus 8 years of progressive executive-level leadership experience; or
• Bachelor's degree in a related field plus 10 years of progressive executive-level leadership experience.
• Experience leading residential youth rehabilitation, treatment, human services, behavioral health, or public-sector youth programs.
• At least 4 years of management-level experience involving program administration, supervision, planning, evaluation, or related functions.
• Strong leadership, communication, conflict resolution, strategic planning, and organizational management skills.
• Experience working with multidisciplinary teams and external stakeholders preferred.
• Valid driver's license or access to transportation for required travel.

Manchester, New Hampshire, United States

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