Director of Revenue Cycle

Seattle, WA (Hybrid)
Salary Range: $170,000-$210,000 (Target: $190,000)

Position Summary

We are seeking an experienced Director of Revenue Cycle to lead all aspects of revenue cycle operations for a large, mission-driven healthcare organization. Reporting directly to the Chief Financial Officer, this leader will be responsible for developing and executing strategies that optimize reimbursement, strengthen cash flow, improve operational efficiency, and drive continuous process improvement across the revenue cycle.

This role requires a strategic leader who can balance high-level financial oversight with operational execution while leveraging data, automation, and AI-powered tools to improve performance and support informed business decisions. The Director will partner closely with Finance, Clinical Operations, Compliance, Information Technology, and Executive Leadership to ensure a best-in-class revenue cycle operation.

This position offers a hybrid work schedule.

Key Responsibilities

Revenue Cycle Leadership

• Lead all revenue cycle operations, including patient access, insurance verification, charge capture, billing, collections, payment posting, denials management, and accounts receivable.
• Develop strategies to improve reimbursement, reduce denials, increase cash collections, and optimize revenue cycle performance.
• Monitor key performance indicators and establish measurable operational goals.
• Identify revenue leakage and implement corrective action plans.
• Ensure compliance with federal, state, payer, and organizational requirements.

Financial Reporting & Analytics

• Develop executive dashboards and KPI reporting for senior leadership.
• Analyze reimbursement trends, payer mix, collection performance, denial activity, and accounts receivable metrics.
• Perform variance analysis and identify opportunities to improve financial performance.
• Prepare financial models and operational analyses that support executive decision-making.
• Present revenue cycle performance and recommendations to executive leadership.

Process Improvement & Technology

• Lead automation and continuous improvement initiatives across the revenue cycle.
• Leverage AI-powered tools to improve reporting, automate repetitive processes, identify trends, summarize operational data, and enhance decision-making.
• Evaluate new technologies that improve efficiency, accuracy, and overall revenue cycle performance.
• Develop standardized reporting and dashboard solutions that provide meaningful business insights.
• Drive process improvements that strengthen internal controls and operational effectiveness.

Leadership

• Lead, mentor, and develop a high-performing revenue cycle team.
• Establish departmental goals and performance expectations.
• Foster collaboration across Finance, Clinical Operations, IT, Compliance, and Executive Leadership.
• Build a culture focused on accountability, customer service, innovation, and continuous improvement.

Qualifications

• Bachelor's degree in Accounting, Finance, Healthcare Administration, Business Administration, or related field.
• Master's degree preferred.
• 10+ years of progressive healthcare revenue cycle experience.
• 5+ years of leadership experience managing revenue cycle teams.
• Strong understanding of Medicare, Medicaid, commercial insurance, managed care, and reimbursement methodologies.
• Experience developing and monitoring revenue cycle KPIs.
• Proven experience leading process improvement initiatives.

Technical Skills

• Advanced Microsoft Excel skills, including:
  • Pivot Tables
  • Power Query
  • XLOOKUP
  • INDEX/MATCH
  • Complex formulas
  • Financial modeling
  • Data analysis
• Experience building executive dashboards and performance reporting.
• Experience with Power BI or other business intelligence tools preferred.
• Proficiency with revenue cycle systems and healthcare ERP platforms.
• Experience utilizing AI tools such as Microsoft Copilot, ChatGPT, or similar technologies to improve reporting, automate workflows, analyze financial data, and enhance operational efficiency.

Leadership Competencies

• Strategic and analytical thinker.
• Strong financial and operational acumen.
• Excellent communication and presentation skills.
• Ability to influence and collaborate across departments.
• Proven leadership and coaching abilities.
• Highly organized with exceptional attention to detail.
• Continuous improvement mindset with a passion for leveraging technology to improve business performance.

Why Join Us

• Report directly to the Chief Financial Officer and play a key leadership role within the Finance organization.
• Opportunity to lead strategic revenue cycle initiatives that directly impact organizational performance.
• Collaborative, mission-driven culture focused on innovation and continuous improvement.
• Hybrid work schedule offering flexibility while maintaining strong collaboration with leadership and operational teams.
• Competitive compensation package with excellent benefits and long-term career growth opportunities.