Lead Revenue Cycle Excellence. Drive Financial Performance. Make an Impact That Matters.
At BasePoint, we believe access to quality mental healthcare can change lives. As a growing, mission-driven behavioral health organization, we are committed to expanding access to care for adolescents, young adults, and families across Texas.
We are seeking an experienced, results-driven Director of Revenue Cycle Management (RCM) to lead and elevate our revenue cycle operations. This is a high-impact leadership opportunity for someone who thrives on solving complex challenges, developing high-performing teams, and building scalable processes that support organizational growth.
Your leadership will do more than improve financial performance. It will help ensure more individuals and families can access the mental healthcare they need.
The Opportunity
As our Director of RCM, you will own the strategy, performance, and optimization of our end-to-end revenue cycle, from patient intake and insurance verification through claims management, collections, and credentialing.
You will partner closely with clinical, operational, and executive leadership to strengthen financial performance, improve payer relationships, reduce revenue leakage, and ensure our systems and processes can support BasePoint's continued expansion.
We're looking for a strategic leader who isn't afraid to roll up their sleeves, challenge the status quo, and turn data into measurable results.
What You'll Lead
Revenue Cycle Strategy & Financial Performance
- Develop and execute strategies to maximize reimbursement, accelerate cash flow, and reduce revenue leakage.
- Own key performance indicators, including net collections, days in A/R, clean claim rates, and denials.
- Identify opportunities for automation, process improvement, and operational efficiency.
- Build scalable revenue cycle processes that support organizational growth and new clinic openings.
Operational Excellence & Team Leadership
- Lead, mentor, and develop billing, coding, collections, and credentialing teams.
- Oversee the full revenue cycle for both facility and professional services.
- Partner with clinical teams to improve documentation accuracy and ensure timely claims submission.
- Establish accountability, standardize workflows, and foster a culture of continuous improvement.
Payer Relations, Compliance & Credentialing
- Navigate complex behavioral health reimbursement requirements across commercial and government payers.
- Oversee provider, facility, and group credentialing to ensure timely payer enrollment and prevent reimbursement delays.
- Collaborate with operational and growth leaders to support provider onboarding and new clinic launches.
- Ensure compliance with HIPAA, CMS, Medicaid, Medicare, and applicable billing and coding regulations.
Technology & Process Optimization
- Leverage EHR, billing platforms, and analytics tools to improve revenue cycle visibility and performance.
- Identify opportunities to streamline workflows, increase automation, and strengthen reporting.
- Lead technology and system enhancements that support long-term operational success.
What You'll Bring
- Bachelor's degree in Healthcare Administration, Finance, Accounting, or a related field.
- 7–10 years of progressive revenue cycle management experience, including 3–5 years in leadership.
- Experience in behavioral health, mental health, or addiction treatment strongly preferred.
- Demonstrated success improving revenue cycle KPIs, optimizing reimbursement, and leading operational transformation.
- Strong understanding of payer contracts, credentialing, billing compliance, and behavioral health reimbursement models.
- Experience navigating Medicaid, managed care, and value-based reimbursement arrangements.
- Experience with KIPU EHR or a comparable platform preferred.
- A collaborative leadership style, strong analytical capabilities, and a passion for developing people and improving processes.
Why BasePoint?
At BasePoint, our mission is personal. Founded by a family with firsthand experience navigating the challenges of mental healthcare, we are passionate about creating meaningful change and expanding access to treatment.
Our core values guide how we lead, collaborate, and serve:
- Courage to Solve: We face challenges head-on and take ownership of solutions.
- Spirit of Grit: We remain persistent, adaptable, and committed to results.
- WWIWFMF (What Would I Want for My Family): We approach every decision with compassion, integrity, and accountability.
- Tend to Your Roses: We invest in our people, develop our teams, and lead through service.
Joining BasePoint means becoming part of a growing organization where your expertise, ideas, and leadership can make a meaningful difference.
What We Offer
- Medical, Dental & Vision Insurance
- 401(k)
- Life Insurance + AD&D
- Short-Term & Long-Term Disability
- Accident Insurance, Critical Illness Insurance & Hospital Indemnity Insurance
- Employee Assistance Program
- Paid Time Off (PTO) plus 7 Paid Holidays + 2 Floating Holidays A culture of growth, recognition, and celebration
Ready to Lead What's Next?
If you're a revenue cycle leader who knows how to build strong teams, solve complex reimbursement challenges, and drive measurable financial results, we want to connect with you!
Join BasePoint and help build the financial foundation that allows us to reach more patients, support more families, and expand access to life-changing mental healthcare.
This position requires valid U.S. work authorization. The company does not provide visa sponsorship now or in the future.