Analysis Skills, Business Administration, Financial Management, Inventory Management, Leadership, Marketing, Merchandising, Metrics, New Store Openings, Operational Audit, Operations, Performance Management, Procurement Management, Product Merchandising, Product Strategy, Retail, Retail Management, Retail Merchandising, Retail Operations, Retail Strategy, Revenue Growth, Sales, Storytelling, Team Lead/Manager, eCommerce
About the role
- Motown Museum is seeking a dynamic and hands-on Director of Retail Operations & Merchandising to build and lead our retail operation as a revenue-generating extension of the Motown brand and visitor experience. This is a unique opportunity to launch and shape a retail program from the ground up—from product strategy and store setup to team leadership and sales performance
What you'll do
Lead retail store launch from concept to opening readiness
· Develop and execute retail strategy to drive revenue and growth
· Oversee merchandising, product assortment, and vendor partnerships
· Manage inventory, financial performance, and key retail metrics
· Build, lead, and develop a high-performing retail team
· Ensure seamless daily operations and exceptional store presentation
· Align retail offerings with exhibitions, programming, and storytelling
· Support the growth of e-commerce and digital retail
Qualifications
· 5–8 years of retail leadership experience, including store openings
· Strong merchandising, buying, and inventory management expertise
· Proven ability to drive sales and manage financial performance
· Experience building and leading teams
· Strong operational and analytical skills
· Passion for music, culture, and storytelling
Education
- Bachelor’s degree in Business Administration, Retail Management, Merchandising, Marketing, or a related field required
- Master’s degree (MBA or related field) preferred, but not required
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Employment Opportunities at Motown Museum