Director Of Renewals

Idera, Inc. delivers B2B software tools that technical users trust most. Our portfolio spans database administration, application development, DevOps, and data management. Idera continues to grow rapidly through both organic expansion and acquisitions, and we are seeking a strategic, results-driven Director of Renewals to lead and scale our global renewals organization across multiple brands.

Role Summary

The Director of Renewals owns the global renewals and retention strategy across 8 Idera brands, leading brand managers and renewal representatives to consistently exceed renewal, retention, and expansion targets. This role is highly visible and partners closely with executive leadership, Sales, Finance, Product, Legal, and Customer Success.

You will be accountable for forecasting accuracy, renewal execution, retention analysis, and

proactive risk mitigation while motivating and developing high-performing teams. This role

requires strong executive presence, advanced data fluency, and hands-on operational

leadership including comfort working directly in Excel and Salesforce.

Key Responsibilities

Leadership & Strategy

Own and execute the global renewals and retention strategy across 8 Idera brands

Lead, mentor, and motivate brand managers and renewal reps to meet and exceed business goals

Establish clear performance expectations, KPIs, and accountability across teams

Proactively identify organizational, process, and data blind spots before they impact results

Serve as senior escalation point for high-risk, high-value, or complex renewal situations Forecasting, Data and

Analytics

Deliver accurate, executive-ready renewal forecasts with confidence and clarity

Articulate projections, risks, and scenarios to senior leadership and executive stakeholders

Own renewal pipeline health, including risk assessment, timing, and deal strategy

Conduct deep retention analysis to identify trends, churn drivers, and growth opportunities

Build and maintain Excel-based models, trackers, and analyses as needed (hands-on) Salesforce & Reporting

Excellence

Act as a Salesforce reporting expert for renewals and retention metrics

Design, refine, and maintain dashboards, reports, and forecasting views

Ensure data integrity, pipeline hygiene, and consistent reporting across brands

Translate Salesforce data into actionable insights and executive-level narratives Execution & Cross-Functional

Leadership

Drive on-time renewals, favorable contract terms, and expansion opportunities

Partner with Sales, Customer Success, Support, Product, Finance, and Legal to remove renewal barriers

Lead weekly/monthly forecast calls, pipeline reviews, and at-risk account discussions

Develop and scale renewal best practices, playbooks, and operating cadences

Influence pricing, term structures, and retention initiatives based on data and outcomes

Preferred Experience & Skills

5+ years leading B2B software renewals or revenue functions

Proven people leader managing multi-brand teams and managers

Expert in Salesforce forecasting, reporting, and pipeline management