Director Of Recruitment And Admissions/Mnscu Academic Supervisor 2

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Working Title:

Director of Recruitment and Admissions/MnSCU Academic Supervisor 2

Institution:

Northland Community and Technical College

Classification Title:

MnSCU Academic Supervisor 2

Bargaining Unit / Union:

216: Middle Management Association

City:

East Grand ForksNLND - Thief River Falls Campus

FLSA:

Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Unclassified - Unlimited Academic

Salary Range:

Job Description:

The Director of Recruitment and Admissions provides strategic leadership and operational oversight for Northland Community and Technical College's recruitment, admissions, front desk operations, and new student enrollment experience. This college-wide leadership position is responsible for directing recruitment and admissions strategies, supervising student-facing enrollment staff, and leading initiatives that support enrollment growth and student success.

The Director serves as a key leader in the development, implementation, and continuous improvement of Northland's Strategic Enrollment Framework, ensuring alignment between recruitment, admissions, marketing, communications, and student support efforts. This position oversees enrollment processes, the strategic use of customer relationship management (CRM) technology, enrollment communications, recruitment events, campus visits, and new student onboarding initiatives, along with front-line service operations to deliver a seamless and student-centered experience.

As a working supervisor, the Director actively participates in recruitment, admissions, enrollment events, and strategic enrollment initiatives while providing leadership, coaching, and operational direction to recruitment, admissions, and front desk teams. The position utilizes data, technology, and best practices to improve enrollment outcomes, enhance operational efficiency, and support the college's enrollment and workforce development goals.

• Customer Service
• Provide leadership, strategic direction, and operational oversight for college-wide recruitment, admissions, enrollment services, and student-facing customer experience initiatives
• Lead, supervise, and direct student-facing personnel, including recruitment, admissions, front desk, and enrollment communication staff
• Support campus and college operations, student engagement initiatives, and long-term enrollment planning
• Lead the development and oversight of enrollment tracking, reporting, forecasting, and performance analytics for areas of supervision

Salary Range:

34.71 - 52.18 USD Hourly

Minimum Qualifications

• Three (3) years of experience in recruitment and/or admissions. A Master's degree may substitute for 18 months of experience; Bachelor's degree may substitute for one year of experience; Associate's degree may substitute for six months of experience.
• Previous supervisory, lead worker, or leadership experience required.
• Experience with recruitment and/or admissions.
• Knowledge in strategic enrollment management and planning within higher education.
• Knowledge of customer relationships management (CRM) software.
• Excellent written, verbal and interpersonal communication skills.
• Excellent project management skills with an ability to prioritize work duties and manage multiple tasks simultaneously.
• Knowledge of computer spread sheets, presentation software and project management software sufficient to complete duties and manage department work flow.
• Customer service skills sufficient to actively listen to and understand customer needs and provide accurate information and appropriate alternatives in a timely, thorough, courteous, respectful, and professional manner.
• Ability to travel.

Preferred Qualification

• Knowledge of College policies, programs and curriculum, sufficient to write College documents.
• Public speaking experience preferred.
• Experience working in a collective bargaining environment.
• Master's degree.

Other Requirements

• Must submit Resume and Cover Letter

Applicants that do not submit the required application materials (Resume & Cover Letter) will not be considered.

(upload documents in the Resume/Cover Letter section of the application)

In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check.

About

Northland is a comprehensive two-year community & technical college with campuses in East Grand Forks and Thief River Falls, MN. We are united as one college to increase educational access, support student success, strengthen partnerships, and advance equity in the communities we serve.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Salary is commensurate with experience and qualifications and is subject to the terms and conditions of the applicable bargaining unit agreement or personnel plan.

Benefits Information:

At Minnesota State, we take your well-being and work-life balance seriously. We offer a comprehensive benefits package that features low-cost medical and dental insurance with affordable deductibles, employer-paid life insurance, short- and long-term disability, and pre-tax healthcare and dependent care accounts with a roll-over option. To further support your holistic health, employees also have access to a confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling. Detailed plan details, rates, and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) website.

To support your life outside of work, our package includes 12 paid holidays, generous vacation and sick time, and six weeks of Paid Parental Leave. We also help you secure your financial future with a robust Pension Plan, 457(b) and 403(b) retirement accounts, and various investment options. Furthermore, we invest in your growth by providing dedicated professional development and tuition waivers for both you and your dependents. Please note that specific benefit eligibility and coverage levels may vary depending on the type of position, employee classification, and collective bargaining agreements.

Desired Start Date:

12-02-2026

Position End Date:

Open Date:

10-01-2026

Close Date:

10-15-2026

Posting Contact Name:

Kari Beito

Posting Contact Email:

kari.beito@northlandcollege.edu