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Director of ProServe Sales, AWS Strategic Accounts, AWS Professional Services

Amazon.com Inc

  • San Francisco, CA
  • 3 days ago

    Highlights

    Build and deepen C-suite relationships across strategic accounts and collaborate cross-functionally with AWS Sales, Partner, Business Development, Solutions Architecture, and partner ecosystem leaders (SIs, ISVs, MSPs) to shape, close, and deliver large, complex enterprise engagements. You will lead a multi-layered organization of sellers, setting a multi-year vision that drives long-term, transformational impact for customers modernizing their IT operating models, accelerating cloud adoption, and unlocking business value through AWS services including generative and agentic AI technologies.

    Numbers & Facts

    LocationSan Francisco, CA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Are you a transformational leader who thrives at the intersection of cloud technology and enterprise sales? Do you want to define the strategy for how AWS"s most technically sophisticated customers adopt and scale cloud services? As the Director of Professional Services for AWS Strategic Accounts, you will own the ProServe sales strategy and P&L for a portfolio of AWS"s largest and most technically sophisticated and collaborative customers. These customers are partners who leverage the cloud to drive bold growth strategies and shape the future of cloud services. The accounts span digital native businesses, large ISV/SaaS providers, and large enterprises across industries.

    You will lead a multi-layered organization of sellers, setting a multi-year vision that drives long-term, transformational impact for customers modernizing their IT operating models, accelerating cloud adoption, and unlocking business value through AWS services including generative and agentic AI technologies. This is a role where the problem, opportunity, and strategy are yours to define: you will navigate ambiguity, make high-velocity decisions, and establish the direction for a growing business with significant complexity.

    You will build trusted C-suite relationships (CEO, CFO, CTO, CIO), collaborate cross-functionally with AWS Sales, Partner, Business Development, and Solutions Architecture teams, and cultivate a partner ecosystem of system integrators, ISVs, and managed services providers. You will also grow and develop leaders of leaders, creating a self-sustaining organization with the talent, mechanisms, and roadmaps to deliver durable results.

    Key job responsibilities

    • Own the ProServe Strategic Accounts P&L and multi-year operating plan, driving performance against revenue, bookings, and growth targets across a diverse portfolio of digital native, ISV/SaaS, and large enterprise customers while making high-judgment decisions in areas with significant business risk
    • Lead, hire, and develop a diverse, multi-layered team of ProServe sellers: developing leaders of leaders, creating mechanisms to develop talent at all levels, and building an organization that delivers results and is self-sustaining
    • Define and execute a multi-year sales strategy that positions AWS Professional Services as the trusted transformation partner for strategic accounts, incorporating emerging technologies including generative and agentic AI, and influencing roadmaps and goals both within and outside your organization
    • Build and deepen C-suite relationships across strategic accounts and collaborate cross-functionally with AWS Sales, Partner, Business Development, Solutions Architecture, and partner ecosystem leaders (SIs, ISVs, MSPs) to shape, close, and deliver large, complex enterprise engagements
    • Advocate for strategic account customers by channeling feedback to AWS engineering and product teams, influencing service roadmaps to accelerate adoption and value, and continuously elevating the standards of delivery and operational effectiveness across the business

    About the team

    AWS Professional Services combines AI-enhanced delivery, specialized solutions, deep industry expertise, and dedicated centers of delivery excellence (VMware, SAP, and more) to help organizations design, build, migrate, and manage their AWS workloads and applications. Businesses get unique access to AWS innovations, proven frameworks, and specialized capabilities to accelerate timelines, reduce risk, and deliver faster time to value.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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