Director of Product
Location: Onsite — Miami, FL
Department: Product, Design & Delivery
Reports to: Head of Product
About the Role
We're hiring a Director of Product to lead product strategy and execution across our global platform. You'll own multiple product areas, manage product managers, and be a strategic partner to the Head of Product and executive team. This is a hands-on leadership role; you'll set the direction and be responsible for contributing to IC-level work as needed to ensure successful delivery.
What Makes This Role Unique
- Six programs, two geographies, one platform. All sharing core infrastructure with different formularies, fulfillment partners, eligibility rules, economics and regulatory frameworks. Every product decision has a cross-program blast radius.
- Clinical stakes are high. Product decisions affect patient safety, not just conversion metrics.
- Complex partner ecosystem. We partner with a network of third party vendors to manage labs, clinical services and pharmacy fulfillment, each with their own integration constraints and opacity challenges.
- Small team, big scope. We operate in a startup environment and you’ll need to be resourceful to achieve success.
- Opportunity to build a team. We are expanding our product team with this role being a foundational hire.
What You’ll Do
Set Product Strategy & Drive Alignment
- Own the product vision and roadmap for the global platform, translating company strategy into concrete product outcomes
- Make hard prioritization calls when programs compete for shared resources, and own the sequencing of work that touches shared infrastructure and multiple teams
- Identify strategic bets that create leverage across the platform
- Ensure clinical safety, regulatory compliance, and healthcare privacy are design constraints from the start
- Proactively surface risks, dependencies, and misalignments before they become blockers
Lead and Develop Product Managers
- Manage, coach, and raise the bar for PMs on your team
- Set clear expectations for discovery rigor, requirements quality, and stakeholder communication
- Create an environment where PMs can do their best work without excessive process
Be a Strategic Partner to Leadership
- Serve as a trusted thought partner to the Head of Product and executive team
- Bring a point of view on where the product should go
- Translate complex product and technical tradeoffs into language that executives and commercial partners can act on
What Success Looks Like
- Cross-program impact of product decisions is understood and managed
- PMs are producing sharper work through better discovery, clearer requirements, stronger prioritization rationale
- Leadership hears about risks and strategic opportunities from you before they surface elsewhere
- Clinical and commercial stakeholders trust the product team to make sound tradeoffs without escalation
- The team you're building has a clear identity, shared standards, and momentum
What You Bring
Required
- 10+ years in product management, with 3+ years in a leadership role managing PMs
- Meaningful experience in healthcare, digital health, pharmacy, PBM, or diagnostics
- Track record of shipping products in regulated environments where patient or member outcomes matter
- Demonstrated ability to operate in small, fast-moving organizations
- Strong strategic thinking paired with willingness to get into the details
- Excellent communication; you can run a board-level product review and a sprint planning session in the same week
- Bachelor's degree required or equivalent experience; MBA or advanced degree preferred
What You Bring
Required
- 10+ years in product management, with 3+ years in a leadership role managing PMs
- Meaningful experience in healthcare, digital health, pharmacy, PBM, or diagnostics
- Track record of shipping products in regulated environments where patient or member outcomes matter
- Demonstrated ability to operate in small, fast-moving organizations
- Strong strategic thinking paired with willingness to get into the details
- Excellent communication — you can run a board-level product review and a sprint planning session in the same week
- Bachelor's degree required; MBA or advanced degree preferred
Preferred
- Experience with GLP-1, weight management, chronic disease management, or telehealth
- Familiarity with PBM workflows, pharmacy fulfillment, or employer health benefits
- Experience managing products that serve both D2C and B2B customers simultaneously
- Technical fluency with modern health tech stacks (FHIR, EMR integrations, clinical data pipelines)
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k with Company Match)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Short Term & Long Term Disability
- Training & Development
- Catered breakfast and lunch daily, snacks
- Wellness Resources
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