Director of People and Culture

Job Summary

The Director of People and Culture is a strategic leader responsible for driving the vision, development, and execution of the organization's people strategy. This role oversees all aspects of human resources, including benefits administration, compensation management, performance management, talent acquisition, internship programs, employee engagement, professional development, and workplace culture. The Director plays a pivotal role in building an inclusive, high-performing environment that aligns with the organization's values while supporting both individual and organizational growth.

Key Responsibilities

• Develop and implement recruitment, onboarding, and retention strategies to attract and retain top talent.
• Lead the internship program and oversee the mentor team to ensure a successful experience for interns.
• Design and manage training programs and schedules that support professional development and regulatory compliance.
• Administer employee engagement surveys and performance reviews to evaluate satisfaction, development, and performance.
• Collaborate with leadership on compensation strategies, annual reviews, and bonus programs that recognize and reward employee contributions.
• Organize leadership retreats and team-building initiatives that strengthen organizational culture and collaboration.
• Champion diversity, equity, and inclusion initiatives across the organization.
• Lead community engagement efforts and employee recognition and culture committees.
• Oversee the Communications and Marketing Coordinator position.

Benefits of the Role

• Provides strategic leadership in recruitment, talent development, and employee retention to support long-term organizational growth.
• Builds and maintains a positive workplace culture that increases employee engagement, morale, and productivity.
• Ensures ongoing professional development and compliance through well-structured training programs.
• Creates fair, consistent, and transparent performance management and compensation practices that foster trust and loyalty.
• Promotes an inclusive workplace that supports innovation and attracts a diverse talent pool.

Primary Areas of Responsibility

Talent Acquisition

• Manage recruiting efforts through LinkedIn, Indeed, college partnerships, professional associations, and recruiting firms.
• Screen candidates, coordinate interviews, prepare offers, manage candidate communications, and oversee the hiring process from start to finish.

Internship Program

• Lead, coordinate, and continuously improve the internship program.
• Provide oversight, mentorship, and development opportunities for interns.

Employee Relations

• Manage employee relations, including coaching, performance improvement plans, counseling, and terminations.

Employee Development

• Oversee performance reviews and manager training.
• Facilitate Predictive Index readbacks and communication.
• Manage the mentor program.
• Maintain job descriptions.
• Support goal setting and individual development plans.
• Coordinate wellness initiatives and networking opportunities.

Learning and Development

Coordinate and track training in areas such as:

• Continuing Professional Education (CPE)
• Technical and professional development
• Leadership development
• Predictive Index
• Diversity, equity, and inclusion
• Harassment prevention
• Safety procedures and CPR
• Time management
• Microsoft Office, Outlook, and Teams
• New employee and intern onboarding

Compliance

• Maintain and enforce the Employee Handbook and HR policies.
• Ensure compliance with employment laws and workplace regulations.

Marketing and Communications

• Oversee the organization's marketing strategy and supervise the Communications and Marketing Coordinator.

Compensation and Benefits

• Lead annual compensation planning, salary benchmarking, and bonus administration.
• Serve as the primary liaison with benefit providers, payroll administrators, and financial partners.

Professional Networking

• Build and maintain relationships with professional associations, HR organizations, recruiters, and industry peers to stay informed on best practices and talent trends.

Employee Engagement

• Lead community engagement initiatives and employee culture committees.
• Coordinate employee appreciation events and activities that support organizational values.

Organizational Culture

• Promote the organization's mission, vision, and values through employee engagement initiatives, workplace surveys, and recognition programs.

Facilities Coordination

• Partner with facilities vendors and leadership on office planning, workspace improvements, furniture procurement, and workplace enhancements.