Job Summary:
The Director of Parcel Sales will lead our small parcel logistics division that will support multiple sales channels and internal shared service departments. The ideal candidate will serve as a subject matter expert in small parcel procurement, compliance, and consulting, driving strategic initiatives to enhance operational efficiency and customer satisfaction. This role requires a deep understanding of the small parcel landscape, including technology, market trends, and operational requirements.
Duties and Responsibilities:
Strategic Leadership:
- Develop and implement the strategic vision for the small parcel division, aligning with the overall goals of the company.
- Collaborate across multiple departments of logistics professionals, fostering a culture of growth, innovation, and continuous improvement.
Procurement Management:
- Oversee the procurement of small parcel services, negotiating contracts and establishing strong relationships with carriers to ensure competitive pricing and service levels.
- Analyze market trends and carrier performance to inform decision-making and optimize procurement strategies.
Consulting Expertise:
- Serve as a subject matter expert for small parcel logistics, advising clients on best practices, operational efficiencies, and cost-saving strategies.
- Collaborate with cross-functional teams to integrate small parcel solutions into broader supply chain strategies.
Performance Analysis:
- Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of small parcel operations and implement improvements as needed.
- Prepare and present reports to senior management on performance trends, challenges, and opportunities.
Stakeholder Engagement:
- Build and maintain strong relationships with internal and external stakeholders, including client and carriers.
- Act as the primary point of contact for small parcel-related inquiries and issues
Integration and Technology:
- Advise and manage small parcel-related integrations and technology improvements within BG or with partners.
- Work closely with BA and Implementation teams for customer systems integrations.
Qualifications:
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- 5+ years of experience in logistics or supply chain management, with a focus on small parcel operations.
- Proven experience in procurement, compliance, and consulting within the logistics industry.
- Strong understanding of small parcel carriers, pricing models, and service offerings.
- Excellent analytical, negotiation, and problem-solving skills.
- Exceptional leadership and communication abilities, with the capacity to influence and collaborate effectively at all levels of the organization.
- Proficient in logistics software and tools, with a strong aptitude for data analysis