Director of PAMI Compliance 25-26

Job Notice

Date Posted: July 20, 2026

Position: Director of PAMI Compliance

Starting Rate: $104,800.00/yr

Job # 25-26

DEADLINE FOR APPLICATIONS: Open Until Filled

Established in 1937, the Housing Authority of the City of Austin (HACA) is a national leader in providing safe, healthy and affordable housing options for the Austin community. HACA's mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth and optimism.

Pathways Asset Management, Inc. (PAMI) is a high-performing affordable housing management subsidiary of the Housing Authority of the City of Austin (HACA). PAMI provides safe, healthy, and affordable housing options for the Austin community. Our mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth, and optimism. The PAMI Director of Compliance provides comprehensive oversight and drives operational innovation for the compliance division. This role ensures that PAMI-through its internal policies and dedicated staff-delivers excellent service to residents, achieves and maintains high-performing status, complies fully with local, state, and federal regulations, maximizes the effective use of technological innovations, and creates positive staff engagement.

What you will do in this position:

• Compliance Management & Oversight
• Provide management oversight for all PAMI compliance requirements.
• Demonstrate expertise across HUD, PBRA, RAD-PBRA, TDHCA, LIHTC, Investor/Lender, and Market housing requirements.
• Oversee all tenant certification and voucher processes, including direct review of all high-risk transactions.
• Compliance Judgment & Interpretation
• Make definitive recommendations and critical judgment calls when interpreting layered regulatory requirements and guidance.
• Communicate these interpretations clearly to PAMI leadership, agency Executive leadership, and frontline staff.
• Staff Leadership & Mentorship
• Direct the daily work of the PAMI Compliance Team, modeling absolute professionalism and mentoring staff toward long-term professional growth.
• Prepare performance evaluations, monitor quality of work, and manage corrective actions or discipline as required.
• Training & Operational Innovation
• Oversee the PAMI Training Manager and training program to ensure complete onboarding and development.
• Source leading-edge technology and process improvements to reduce workloads, increase accuracy, and project-manage compliance-specific innovations.
• Financial Management
• Maintain a strong understanding of property funding levels, operations cost sources, and replacement reserves.
• Direct processes to ensure accurate, timely subsidy payments, rent increases, utility allowance determinations, and Gross Rent implementations.
• Equitable Treatment & Resident Support
• Ensure absolute compliance with Federal, State, and local Fair Housing regulations, Section 504, and Equal Access laws.
• Oversee the resident reasonable accommodation process and implement regular staff training to ensure fair and dignified service delivery.
• Inter-Department Coordination
• Cultivate highly collaborative partnerships across Finance, HR, TMI, Admissions, Austin Pathways, Quality Control, and Assisted Housing to address cross-departmental concerns and optimize key performance indicators.
• External Communications & Investigations
• Maintain regular communication and collaborative relationships with HUD Account Executives, TDHCA Monitors, and Lender/Investor representatives.
• Coordinate all formal responses to HUD or City of Austin Fair Housing investigations.
• Data Tracking & Reporting
• Develop specialized management tools to monitor key compliance indicators and assist Community Directors with the oversight of their property portfolios.
• Supply regular compliance reports to leadership.

More about this position:

• Qualified candidates must possess:
• Bachelor's degree from an accredited four-year college or university.
• At least two (2) years of direct experience with Low-Income Housing Tax Credit (LIHTC) and HUD housing program compliance.
• At least two (2) years of experience directly managing and supervising staff.
• Note: An equivalent combination of experience and education that demonstrates the ability to perform the core functions may be considered
• Bondable.
• Valid Texas driver's license.
• Eligible for coverage under Housing Authority fleet auto insurance.
• Preferred candidates should possess:
• Master's degree from a four-year college or university along with one to three years of experience.
• Direct experience developing and implementing a low-income housing compliance program from the ground up.
• Experience working with HUD Secure Systems and deep knowledge of policies pertaining to the HUD RAD Project-Based Rental Assistance Program.
• Technical proficiency with Yardi Affordable Housing software.
• Five (5) years of experience in project management, change management, and/or supervising teams.
• Certifications, Licensure, & Requirements:
• Certified Occupancy Specialist (COS) Certification, Tax Credit Specialist (TCS) Certification, and Housing Credit Certified Professional (HCCP) Certification preferred, otherwise required within six months of employment.

Benefits:

• Paid sick leave, annual leave, birthday leave & federal holidays
• 100% of employee health insurance premiums paid by the agency
• Supplemental health, dental, vision, and life insurance options for employees and family
• Employee Assistance Program
• Hybrid work schedule available

For a more detailed description of our compensation/benefits offered, go to the following website: https://www.hacanet.org/employment/

APPLICATIONS FOR EMPLOYMENT: Application for the open posted position must be submitted via online at the following website:  https://hacanet.applicantpro.com/  However, we will accept applications at the Housing Authority of the City of Austin, 1124 S. IH-35, Austin, Texas 78704.  No applications will be accepted after the noted closing dates on the job announcement. We encourage you to visit our website often to view and apply for vacant positions with the Housing Authority of the City of Austin or sign up for job alerts at our career site.  The HACA is a drug-free workplace.  A Criminal Background Check including a sex offender registry check. A Driving Record, Texas Driver's License, and a Physical/Drug Screening will be required upon offer of employment. EQUAL OPPORTUNITY EMPLOYER

A Criminal Background Check including a sex offender registry check. A Driving Record, Texas Driver's License and a Physical/Drug Screening will be required upon offer of employment.