Director of Organizational Employment Services

OUR COMPANY:

At Boone Center, Inc., we are dedicated to helping individuals with intellectual and developmental disabilities (IDD) find fulfilling employment opportunities that align with their skills and interests. For more than 65 years, we have been a trusted partner for individuals, families, and businesses seeking inclusive workforce solutions.

We offer real opportunities for meaningful work. Our continuum of programs and services reflects our knowledge that every person has his or her own unique abilities-and every person can contribute.

BCI Packaging is a for-purpose, non-profit contract packaging company that offers purposeful work for adults with disabilities. We serve local and global companies with purpose-driven co-packaging and co-manufacturing services that are second to none.

We operate with integrity, positivity, respect, accountability, innovation, service, and empathy. If our mission and values resonate with you, we encourage you to apply today.

The duties of this role will include designing strategic sales plans and assessing costs + competition. In addition to being an excellent communicator, our ideal candidate will also demonstrate exceptional negotiation and leadership skills. This individual will be responsible for meeting BCI's annual sales targets and margins.

Job Title: Director of Organizational Employment Services

Department: Programs

Reports to: Chief Program Officer

Position Summary

The Program Director of Organizational Employment Services (OES) provides leadership, oversight, and performance management of individualized, on-site vocational support services for approximately 250 adults with disabilities across two locations, including St. Peters and Lincoln County.

This role ensures the delivery of high-quality, person-centered employment services within facility-based employment. The Program Director is responsible for staff leadership, program consistency, stakeholder engagement, and the achievement of measurable outcomes through the development and tracking of Key Performance Indicators (KPIs).

Key Responsibilities:

Program Leadership & Service Delivery

• Oversee the implementation of individualized employment and vocational support services within packaging, light manufacturing, and related program areas
• Ensure consistent, high-quality service delivery across both St. Peters and Lincoln County locations
• Promote person-centered practices that support skill development, independence, and meaningful employment outcomes
• Ensure appropriate workplace accommodations are identified and implemented

Staff Supervision & Workforce Management

• Directly supervise Employment Support Specialists and related staff, including:

• Scheduling and attendance through ADP

• Performance management and evaluations

• Coaching, training, and development

• Hiring, disciplinary action, and termination recommendations

• Foster a positive, accountable, and mission-driven team culture

• Ensure staff are equipped to provide effective job coaching and supports

Performance Management & KPI Tracking

• Establish, monitor, and report on Key Performance Indicators (KPIs).
• Ensure employment goals are developed, tracked, and achieved
• Provide regular performance updates and insights to the Chief Program Officer
• Compliance with documentation from: DESE, DOL, CARF, DMH, and SB40 boards

Additional Responsibilities

• Build and maintain relationships with families, support teams, and community stakeholders
• Represent the organization in community engagement, advocacy, and outreach efforts
• Participate in events, tours, and activities that promote the organization's mission
• Ensure a safe, supportive, and accessible work environment for individuals with disabilities
• Oversee incident reporting, documentation, and follow-up
• Promote adherence to safety protocols and risk mitigation practices
• Participate in organizational committees, meetings, and strategic initiatives
• Provide reports, program updates, and tours as requested
• All other duties as assigned.

Qualifications and Experience:

• Bachelor's degree in Human Services, Rehabilitation, Business, or related field is preferred
• 3-5+ years of experience in vocational services, disability services, or workforce development
• Prior supervisory or program management experience required
• Experience managing services across multiple locations preferred
• Ability to manager priorities and deadlines efficiently
• Proficiency in data tracking systems and performance measurement
• Strong understanding of person-centered practices and employment supports
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and data tracking systems

Physical Requirements:

• Ability to pull up to 25 pounds.
• Ability to lift and carry up to 30 pounds.
• Ability to reach, turn and twist above and below the waist.

Work Environment: The work environment characteristics may vary. The following are representative characteristics an employee can encounter while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full Time - Salary

Salary: $60,000-$65,000, commensurate with experience.

Location: St. Peters, MO

BENEFITS INCLUDE:

• Nine (9) Paid Holidays
• Bereavement leave
• Jury Duty
• 128 Hours of accruable PTO
• Employer-subsidized Health, Dental and Vision, with a partial in-network deductible reimbursement plan
• Immediate vesting in 403b with up to 4% salary match
• 100% employer-paid Short-term Disability (60% pay for up to 13 weeks, with $750 weekly maximum)
• 100% employer-paid Long-term Disability (60% pay up to retirement age, with $5,000 monthly maximum)
• 100% employer-paid Life, Accidental Death, and Dismemberment plan with a $20,000 benefit
• 100% employer-paid Employee Assistance Plan (EAP), and TravelConnect Travel Assistance

Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities.

It is the policy of BCI to provide equal employment opportunities. BCI will not discriminate against any staff member or applicant for employment with regard to compensation, terms, conditions or privileges of employment because of race, color, age, sex, sexual orientation, marital status, national origin, religion, disability, military status, or any other status protected by law.