b'nnnn n nnnn n n n nn n Director of Operations WI in Vancouver, WA | Taco Bell Careers n nn nntntntntntntntntntntntntntntntnnnnnnnnnnnnnnnn n n nnnnnn n n n n n nn Skip to main contentnnt
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nnn nn nCareer Area n n Corporate - DevelopmentnCorporate - DigitalnCorporate - FinancenCorporate - Food InnovationnCorporate - LegalnCorporate - MarketingnCorporate - OperationsnCorporate - People & CulturenCorporate - Restaurant EvolutionnCorporate - Taco Bell FoundationnCorporate - TechnologynFacilities MaintenancenRestaurant ManagementnRestaurant Support RolesnRestaurant Team Membersn n
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ntttttttDirector of Operations WI
ntttttttVancouver, WAtttttt
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ntttttttPosition Summary:
The Director of Operations is responsible for all aspects of operations including people, customers, sales and proits. This leader has up to 8 area coaches as direct reports compiling 25-50 restaurants. They drive excellence in day-to-day operations; hire, train, coach, & support managers; plan and set goals; focus on problem solving/process improvement; set standards; recognize and motivate area managers, unit level management & their teams. Influence people to drive business results and franchise partnership.
Duties and Responsibilities:
People
xe2x80xa2 Leverage culture and people capability to enhance brand performance.
xe2x80xa2 Recruit and equip top operators to deliver exceptional customer experience and results and maintain a bench of managers.
xe2x80xa2 Lead by example - be a culture champion and live by Taco Bell principles.
xe2x80xa2 Hold area coaches accountable for people, customer, sales and profit targets.
xe2x80xa2 Oversee performance management for Area Coaches, including feedback, appraisals, training, development planning, and dispute resolution.
xe2x80xa2 Provide direct feedback to ACs on system/procedural execution during visits.
xe2x80xa2 Resolution oriented in all employee relations activities. Provides needed employee relations assistance to managers and is proactive in addressing needs in the market.
Customer Experience
xe2x80xa2 Provides leadership for each manager in the market to ensure customer satisfaction
xe2x80xa2 Leverage customer programs to coach and improve on execution opportunities
xe2x80xa2 Train, coach and hold accountable Area Coaches and Restaurant Managers for executing the Taco Bell Operating System and delivering Brand Standards including food safety
xe2x80xa2 Identify and act with urgency to resolve Brand protection issues
xe2x80xa2 Absolutely uncompromising execution of the highest standards of their local regulation around occupational safety and health standards for employee working conditions, and their company safety and security policy
Grow the Brand, Sales, and Profits
Partners with each Manager in the market to build sales over last year's sales achievement.
xe2x80xa2 Training and operations execution of marketing promotions.
xe2x80xa2 Train and coach Area Coaches how to teach RGMs to use the tools and processes to improve restaurant financial results
xe2x80xa2 Coach to deliver restaurant profit targets in every restaurant
xe2x80xa2 Leads the way by working with each Area Coach in the market to deliver proit goals and meet targeted flow-thru objectives; utilizes available reports to identify opportunities; encourages a top-line orientation through operational focus; ensures that correct operational procedures are followed at all times
xe2x80xa2 Build capability to improve problem solving and planning skills through hands-on demonstrations
xe2x80xa2 Exhibits ownership working with Management to resolve chronic Repair & Maintenance issues; determines causes of excessive R&M; gathers R&M issues; identities trends and takes to R&M Business Partners
Human Resources
xe2x80xa2 Provide ongoing coaching, feedback, and development to Area Coaches.
xe2x80xa2 Develop and update a territory human resources plan to forecast staffing needs and build bench strength.
xe2x80xa2 Communicate expectations, performance levels, and training experiences through territory-wide meetings.
xe2x80xa2 Ensure fair treatment and compliance with workplace regulations.
xe2x80xa2 Recognize outstanding performance to motivate employees.
xe2x80xa2 Monitor and analyze turnover, addressing root causes of high turnover.
Knowledge and Skill Requirements:
xe2x80xa2 Strong preference for internal promotion from Area Coach position who has proper certiications..
xe2x80xa2 Associates/Undergraduate degree preferred or equivalent Taco Bell/industry experience
xe2x80xa2 Must possess 6-8 years of management/supervisory experience in a QSR food service business with multi-unit experience required.
xe2x80xa2 Good communication skills, and strong interpersonal and conlict resolution skills with exceptional team-building capability.
xe2x80xa2 Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business.
xe2x80xa2 Exhibits unrivaled leadership behaviors, providing coaching, developing the team, driving culture, problem solving, strong communication, time management, executing tasks and achieving results through others .
xe2x80xa2 Has lead multiple managers of multiple high volume units in an area.
xe2x80xa2 Has personally ran a successful restaurant and has knowledge of restaurant operations and expectations for team member's positions.
xe2x80xa2 Has reliable transportation and a valid driver's license.
The duties and requirements of this position may change from time to time. The Company and their afiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.tttttt
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nttttttDirector of Operations WI
nttttttVancouver, WAttttt
nntttttnttttttntttttttLocationn 111 W 39th St, Vancouver, WA, United StatesnnttttttnnttttttntttttttCareer AreantttttttnttttttnnttttttntttttttJob IDnttttttt#77027nttttttnnttttttntttttttCompanyntttttttPacific Bells, LLCnttttttn nttttttntttttttDate Postednttttttt04/23/2026nttttttntttttnnttttt
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n References to xe2x80x9cwexe2x80x9d and xe2x80x9courxe2x80x9d include Taco Bell's corporate-owned restaurants and independently owned and operated franchisees and licensees. Positions are available at both corporate and franchised Taco Bell locations. Those applying for a position with a franchisee or licensee of Taco Bell are not applying to work at Taco Bell Corp. or any of its affiliates. Franchisees and licensees are independent business owners and employers who are responsible for their own employment practices. Taco Bell Corp. is an Equal Opportunity Employer.n
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n This job is located in Vancouver, WA. Candidates can exploren additional roles in Vancouver, WA and surrounding areas using the job search tool.nn
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