Director of Operations

The Osborne Company

Director of Operations

Location: Topeka, KS | Remote or Hybrid

The Osborne Company is seeking an experienced Director of Operations to lead and own all construction operations across the company. This is a high-impact leadership role responsible for translating company strategy into execution--overseeing project delivery, driving team performance, and ensuring operational systems run effectively without constant oversight.

This is not a passive leadership position, and it is not a project management role. We're looking for someone who can take full ownership of operations, build accountability across teams, and ensure consistent execution across all projects.

IMPORTANT: This role requires extensive commercial construction operations leadership experience. Candidates without direct construction operations management experience will not be considered.

ABOUT US:

Osborne is a Topeka, Kansas-based commercial general contractor proudly celebrating 50 years of building across the country. We specialize in design-build construction, facilities maintenance, and electric vehicle (EV) infrastructure, one of the fastest growing sectors in commercial construction.

Our projects are fast paced, often multi-site, and require strong coordination across teams and regions. With a strong foundation built on integrity, dependability, and quality, we're known for doing what's right--every time. Our team is made up of smart, humble professionals who value accountability, consistent execution, and long-term partnerships. Learn more at: www.osborne.com    

WHAT YOU WILL OWN: 

Operations Leadership

• Own day-to-day construction operations across all active projects and regions 
• Lead, manage, and hold accountable Project Managers, Coordinators, and Superintendents 
• Maintain full visibility into project schedules, staffing, and performance 
• Run regular operations meetings and ensure follow-through on priorities and commitments 
• Ensure alignment across teams, with clear expectations and accountability

Financial Performance

• Own financial performance across all projects, including job cost tracking, forecasting, and margin accountability 
• Monitor revenue, costs, and profitability across the project portfolio 
• Identify risks early and take action to protect project and company performance

Process & Systems

• Build, implement, and enforce operational processes across estimating handoff, project execution, and closeout 
• Lead and ensure consistency in Transfer of Authority (TOA) between estimating and operations 
• Identify and eliminate operational bottlenecks before they impact project delivery

Team Performance & Development

• Develop and lead high-performing PM, Coordinator, and Superintendent teams 
• Hold team members accountable to performance expectations and project outcomes 
• Partner with HR on hiring, onboarding, and performance management 
• Address performance gaps and build bench strength across operations

Execution & Problem Solving

• Maintain visibility across all active projects and step in where needed to keep work moving 
• Support teams in resolving issues while reinforcing accountability 
• Participate in key client conversations and maintain strong relationships

WHAT SUCCESS LOOKS LIKE - FIRST 6-12 MONTHS

• Operations running smoothly across all projects with minimal escalation
• Clear visibility into project performance, staffing, and financials
• Strong alignment between estimating and operations (consistent TOA process)
• PM and field teams operating with accountability and minimal oversight
• Owner is less involved in day-to-day operational decision-making

YOU MAY BE A GREAT FIT IF YOU:

• Have 7-10+ years of commercial construction operations leadership
• Have managed PMs, Supers, and Coordinators across multiple projects
• Thrive in high-accountability, fast-paced environments
• Take ownership of outcomes and hold others accountable without hesitation
• Have strong financial acumen (job costing, forecasting, profitability) 
• Can build systems and processes that work without you in the room 
• Communicate clearly with both field teams and executive leadership 
• Are willing to travel as needed to support projects

THIS IS NOT THE RIGHT ROLE IF YOU: 

• Have never managed people you did not hire
• Avoid conflict or need consensus before making decisions
• Cannot explain job cost variance or read a WIP schedule
• Have a pattern of roles under 2 years without clear progression
• Need recognition or external validation to stay motivated
• Have never built or run a recurring leadership accountability process

WHAT YOU NEED TO BRING:

• 7-10+ years of commercial construction experience with leadership responsibility
• Proven experience managing multi-state project teams (PM, Superintendent, and Coordinators) across multiple simultaneous projects
• Strong financial acumen -- job costing, WIP schedules, forecasting, and profitability analysis
• Experience managing multistate or multi-region project portfolios
• EOS or similar operating system experience preferred -- not required
• Valid driver's license, ability to pass background check, drug screen, and MVR
• Legal authorization to work in the United States

COMPENSATION & BENEFITS:

Compensation

• Salary: $110,000 - $140,000
• Performance-based bonus tied to margin and scorecard
• High performers earn meaningfully above base 

Benefits

• Medical, dental & vision insurance (company-shared premiums)
• 3-weeks Paid Time Off (PTO) + paid holidays
• 401(k) with 3.5% employer match 
• Flexible Spending Account (FSA)
• A flexible, hybrid/remote work environment with strong team support 
• A leadership role with direct impact on company growth and performance

READY TO TAKE THE LEAD?

If you take ownership, build systems, develop teams, and drive results - let's talk.  

• Osborne Construction is an Equal Opportunity Employer. All qualified candidates are encouraged to apply.