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Director of Operations

Empowered Staffing

  • Suffolk, VA
  • 11 days ago

    Highlights

    As the Director of Operations, you will lead day-to-day business operations and develop the processes needed to scale ABA services. Oversee day-to-day ABA operations in Virginia, supporting effective service delivery across center-based and in-home programs.

    Numbers & Facts

    LocationSuffolk, VA
    IndustryStaffing/Employment Agencies
    Company Size10 to 19 employees
    Year Founded2012
    Websitehttp://www.empoweredstaffing.com

    Description

    Empowered Staffing is partnered with a growing ABA therapy organization seeking a hands-on Director of Operations to lead its Virginia operations and help build the foundation for future expansion.

    As the Director of Operations, you will lead day-to-day business operations and develop the processes needed to scale ABA services. Working closely with ownership and the CFO, this person will have the autonomy to identify opportunities, solve problems, and turn growth plans into action.

    Key Responsibilities:

    • Oversee day-to-day ABA operations in Virginia, supporting effective service delivery across center-based and in-home programs.
    • Evaluate operational performance, identify barriers to growth, and implement practical solutions.
    • Identify opportunities to automate workflows and improve the experience for families and team members.
    • Develop and execute a market-specific growth plan to increase referrals, admissions, and the number of families served.
    • Build relationships with hospitals, healthcare providers, schools, community organizations, and other potential referral sources.
    • Monitor the referral pipeline and work with the operations team to move families efficiently through intake and into services.
    • Assess staffing needs based on current census, referral volume, projected growth, and service requirements.
    • Identify opportunities to improve performance, expand access to services, and build a sustainable platform for growth.

    Qualifications:

    • 3+ years of ABA industry experience, with demonstrated operational leadership responsibility.
    • Proven success managing and growing an ABA operation, including responsibility for staffing, workflows, census, and business performance.
    • Experience opening locations, expanding into new markets, scaling services, or managing multiple locations.
    • Experience developing referral relationships, supporting marketing efforts, and driving measurable growth.
    • Ability to develop processes, solve problems independently, and execute without frequent direction.

    About Company

    We have worked with some of the world's largest organizations and specialize in hiring mid to executive level talent. We know what it takes to create an all star team. Servicing our candidates and clients with the highest level of respect, strategy and transparency has led Empowered Staffing to become a leader in the recruitment and staffing industry.

    We offer Corporate Contingency Recruiting, Recruitment Process Outsourcing and Contract Staffing.

    Our recruiting team specializes in the following areas : eCommerce & Retail , SaaS/Technology, Digital Marketing, Manufacturing, Human Resources , Accounting , Education , Healthcare and Legal.

    Our clients recognize that hiring the right individual goes above and beyond the resume and that is why we are here. We make sure to have very detailed and long conversations with each candidate to understand their professional and personal motivations in life. This ensures that each candidate presented to our clients is a fit from a personal and professional perspective.

    If you are the top in your field, let us help you transition your career in the right direction. We hire top performing talent for the most well-respected organizations across the US. Before partnering with any potential client, we look at company culture, management style, growth opportunities and the overall compensation/benefit package to ensure our candidate's success and happiness.

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