Chick-fil-A - Hiring for Director of Operations!
Are you looking for a dynamic work environment where teamwork and leadership flourish? Do you thrive in a positive atmosphere that values personal growth? If you answered yes, then Chick-fil-A is the place for you!
At Chick-fil-A, we believe that working here is more than just a job, it's an opportunity to make a difference in our community while developing your leadership skills. We are recruiting for a results-oriented individual who desires to be part of a successful business and team. As the Director of Operations at our King George, VA location, you will play a critical role in driving operational excellence and delivering a remarkable guest experience. You will be responsible for the actions of the team and the overall reputation of the business. Join us and enjoy a fun and supportive workplace with great benefits! This is a unique opportunity to join us in helping grow a business that is less than 3 years old while influencing our team culture and directly impacting our financial results. Please see responsibilities and qualifications below:
Key Responsibilities
- Champion Chick-fil-A’s mission and core values in all operations.
- Foster a positive team culture focused on servant leadership.
- Lead, coach, and develop Chick-fil-A Leaders and Team Members.
Operational Excellence
- Ensure execution of Chick-fil-A standards in food safety and hospitality.
- Analyze operational data to improve quality and profitability.
- Oversee daily operations to drive efficiency and sustainability.
Team Development
- Lead hiring, onboarding, and performance management processes.
- Develop training programs to enhance the operational skills of the team.
- Develop team members and other leaders, building a leadership pipeline.
- Provide coaching and accountability to team members at all levels.
Financial & Strategic Planning
- Partner with the local Owner/Operator to set and achieve financial goals.
- Monitor labor and food costs, and other key performance indicators.
- Forecast staffing needs and manage scheduling for productivity.
Customer Experience
- Set the standard for exceptional customer service.
- Respond to customer feedback with empathy and urgency.
- Identify ways to continuously improve customer experience.
Qualifications
- Preferred Chick-fil-A leadership experience or 3-5 years in multi-unit/high-volume restaurant leadership.
- Proven track record of developing teams and improving outcomes.
- Passionate about servant leadership and developing others.
- Strong business acumen and understanding of restaurant financials.
- Excellent communication and interpersonal skills.
- Self-driven: constantly takes initiative and solve problems.
- Strong decision maker: analyzes how every decision impacts the business.
- Detailed oriented and organized.
What We Offer
- Base salary of $55K-$65K based on experience.
- Comprehensive health benefits with a $500 monthly contribution.
- Free telehealth for you and your entire household.
- Performance-based bonus opportunities up to $1,000/month.
- Leadership development opportunities.
- A values-driven work culture and meaningful career growth.
Location: 16423 Commerce Dr. King George, Virginia 22485
If you're ready to take on this exciting opportunity, apply now and become a part of our Chick-fil-A family!
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Day shift
- Night shift
Supplemental pay
- Bonus pay
Benefits
- Paid time off
- Health insurance
- Employee discount
- Paid training
- Flexible schedule