Director of Operations for Motorcycle Safety
Job Summary
The Director of Operations for Motorcycle Safety provides enterprise leadership for the safety, quality, and regulatory integrity of American Motorcycle Training (AMT) programs. Reporting to the President, this role establishes and advances motorcycle safety strategy, instructional standards, quality assurance, and risk-reduction practices across all regions, contracts, and training locations.
The Director partners with operational leadership, Program Managers, instructors, customers, government representatives, and industry organizations to ensure that training is delivered safely, consistently, and in accordance with contractual requirements, Motorcycle Safety Foundation (MSF) standards, installation requirements, and applicable laws and regulations. The position serves as AMT’s senior subject-matter leader for motorcycle safety and promotes continuous improvement through field observation, data analysis, coaching, corrective action, and professional development.
Essential Functions and Responsibilities
Motorcycle Safety Strategy and Executive Leadership
• Develop and execute AMT’s enterprise motorcycle safety strategy in alignment with the organization’s mission, contractual obligations, and operational goals.
• Advise the President and senior leadership on safety risks, instructional quality, regulatory developments, and opportunities to strengthen program performance.
• Establish measurable safety and quality objectives and provide leadership with timely updates on trends, risks, corrective actions, and results.
• Promote a consistent, professional, and prevention-focused safety culture across all AMT programs and locations.
Training Standards, Quality Assurance, and Compliance
• Provide executive oversight of motorcycle safety curriculum delivery, instructor performance, range operations, and quality assurance activities.
• Ensure compliance with MSF requirements, contract task orders, installation safety standards, certification requirements, and applicable federal, state, and local regulations.
• Develop, maintain, and periodically review safety policies, standard operating procedures, inspection protocols, and instructional quality standards.
• Lead or oversee quality assurance reviews, field observations, audits, and program evaluations; document findings and verify timely corrective action.
• Maintain effective working relationships with MSF representatives and other professional or regulatory stakeholders relevant to AMT training programs.
Risk Management and Incident Prevention
• Identify operational and instructional safety risks and implement practical controls to reduce incidents, injuries, equipment damage, and service disruption.
• Oversee the review of training incidents, near misses, safety complaints, and recurring deficiencies to determine contributing factors and preventive measures.
• Coordinate with Human Resources, Operations, Program Management, and other leaders on investigations and corrective or disciplinary action when appropriate.
• Use safety observations, incident information, customer feedback, and quality findings to drive continuous improvement.
Instructor Development and Certification
• Establish expectations for instructor qualification, certification, recertification, mentoring, evaluation, and professional development
• Support Program Managers and site leadership in maintaining qualified staffing and consistent instructional performance.
• Develop or sponsor training, coaching, and communications that reinforce safe practices, instructional excellence, and compliance.
• Serve as a senior technical resource for complex motorcycle safety, curriculum, and instructor-performance matters.
Fleet, Range, and Equipment Safety
• Provide safety oversight for AMT’s motorcycle training fleet, range environments, personal protective equipment, and other training resources.
• Establish minimum safety expectations for inspection, maintenance coordination, serviceability, storage, and removal from service of training equipment.
• Partner with operational leaders to verify that ranges and equipment are suitable for safe and compliant training delivery.
• Recommend resource priorities and investments needed to address safety risk and sustain training quality.
Customer, Contract, and Industry Engagement
• Partner with Program Managers and contract leadership to address customer safety requirements, findings, and performance concerns.
• Represent AMT in safety briefings, customer meetings, industry forums, and professional engagements as assigned.
• Contribute motorcycle safety and quality expertise to proposals, contract transitions, new-site readiness, and program expansion initiatives.
• Build productive relationships with government agencies, installation safety personnel, contract representatives, and industry partners.
Communication and Reporting
• Communicate safety expectations, priorities, emerging risks, and lessons learned clearly across the organization.
• Prepare executive-level safety reports, recommendations, and briefings using accurate and actionable information.
• Ensure significant safety concerns are promptly elevated through the appropriate leadership channels.
• Protect confidential and sensitive information and maintain complete, organized records in accordance with company and contract requirements.
Additional Duties
Perform other leadership and motorcycle safety responsibilities as assigned by the President or ownership.
Required Qualifications
• Current Motorcycle Safety Foundation RiderCoach certification and MSF Quality Assurance Specialist qualification, or equivalent qualifications accepted by AMT and the applicable customer or installation.
• Progressive leadership experience in motorcycle safety, rider education, training operations, quality assurance, safety management, or a closely related field with the Army, Navy or Airforce.
• Experience supporting multi-site, contract-driven, or compliance-focused operations strongly preferred.
• Demonstrated experience developing standards, evaluating performance, leading corrective action, and communicating with executive and customer stakeholders.
Knowledge, Skills and Competencies
• Strong knowledge of motorcycle rider education, instructional quality, range safety, risk management, incident prevention, and certification requirements.
• Ability to interpret and apply contract requirements, safety standards, policies, and regulatory expectations.
• Excellent leadership, judgment, communication, facilitation, coaching, and relationship-management skills.
• Ability to analyze safety and quality information, identify trends, set priorities, and implement sustainable corrective action.
• Ability to work effectively with government agencies, military installations, customers, instructors, managers, and industry partners.
Security and Credentialing Requirements
Successful completion of a background investigation.
Physical Requirements
Ability to periodically observe field operations, walk training ranges, and work around motorcycles and training equipment.
Ability to ride or otherwise demonstrate motorcycle safety concepts when required and authorized.
Ability to travel and work outdoors in varying weather conditions while observing training operations.
Ability to perform the essential functions of the position with or without reasonable accommodation
Work Environment
Work is performed in remote office settings and at outdoor motorcycle training locations. The position requires periodic travel to installation sites, customer meetings, contract locations, and industry events throughout the United States. Exposure to motorcycles, moving equipment, noise, heat, cold, rain, and other outdoor conditions may occur during field visits.
This organization participates in E-Verify.
We are an Equal Opportunity Employer:
We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law.
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