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Jobs in Pittsburgh, PA

Director of Operations (DOO)

General Accounts

  • Pittsburgh, Pennsylvania
  • 30+ days ago

    Highlights

    Director of Operations Hampton Inn & Suites Harmarville, PA We are looking for an energetic and hands-on Director of Operations to join our team at the Hampton Inn & Suites Harmarville. This position works closely with the General Manager to oversee the day-to-day operations of the hotel and ensure an exceptional experience for both guests and team members.

    Numbers & Facts

    LocationPittsburgh, Pennsylvania

    Description

    Benefits:
    • 401(k)
    • Dental insurance
    • Employee discounts
    • Health insurance
    • Paid time off
    • Vision insurance
    Come join our team in an always changing and fast paced position as a Director of Operations. 
    Director of OperationsHampton Inn & Suites Harmarville, PA
    We are looking for an energetic and hands-on Director of Operations to join our team at the Hampton Inn & Suites Harmarville. This position works closely with the General Manager to oversee the day-to-day operations of the hotel and ensure an exceptional experience for both guests and team members.
    The Director of Operations plays a key leadership role by supporting department managers, coaching team members, maintaining operational standards, and helping drive guest satisfaction throughout the hotel.
    This position may be a great fit for you if you:
    • Enjoy leading and developing teams in a fast-paced hospitality environment.
    • Have experience supervising hotel operations, including Front Desk, Housekeeping, Breakfast, and Maintenance.
    • Are passionate about providing exceptional guest service and resolving guest concerns.
    • Can assist with staffing, training, coaching, and employee development.
    • Are comfortable monitoring daily hotel operations and ensuring brand standards are met.
    • Can help department leaders achieve productivity, service, and quality goals.
    • Enjoy being visible and engaged with both guests and team members throughout the hotel.
    • Are organized and able to prioritize multiple responsibilities while maintaining a positive attitude.
    • Can assist the General Manager with operational planning, labor management, and overall hotel performance.
    • Lead by example and help create a culture focused on teamwork, accountability, and guest satisfaction.
    Qualifications:
    • Previous hotel leadership experience preferred.
    • Experience in Front Office, Housekeeping, Operations, or Hotel Management preferred.
    • Strong communication, organizational, and problem-solving skills.
    • Ability to work a flexible schedule, including weekends and holidays as needed.
    Benefits:
    At ZMC Hotels, we are committed to supporting our team members and providing opportunities for growth and development.
    This position offers:
    • Monthly Bonus Program
    • Health, Dental, and Vision Benefits
    • Paid Time Off (PTO) after 60 days
    • 401(k) Plan
    • Hotel Discounts
    • Professional Development Opportunities
    • A supportive team environment with opportunities for advancement

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