Director of Operations

Leap Brands

  • Chicago, IL
  • 30+ days ago

    Highlights

    Location: Multi state Seniority: Senior Manager Industry: Full Service Restaurants Function: Operations Leadership. The ideal candidate has strong multi unit experience, thrives in a hands on environment, and knows how to build high performing teams at scale.

    Numbers & Facts

    LocationChicago, IL

    Description

    Director of Operations

    Location: Multi stateSeniority: Senior ManagerIndustry: Full Service RestaurantsFunction: Operations Leadership

    Overview

    A private equity backed, full service restaurant group is looking for a Director of Operations to oversee 6 to 9 locations. This leader will drive operational consistency, brand standards, people development, and financial performance across all assigned restaurants. The ideal candidate has strong multi unit experience, thrives in a hands on environment, and knows how to build high performing teams at scale.

    Responsibilities

    • Provide direct oversight to 6 to 9 full service locations ensuring operational excellence, quality, and guest satisfaction across all units.

    • Lead, coach, and develop General Managers with a focus on training, accountability, and long term retention.

    • Drive strong P&L management including labor, COGS, controllables, and profitability targets.

    • Partner with senior leadership on operational strategy, performance initiatives, and growth plans.

    • Ensure brand standards, compliance, food safety, and service expectations are consistently met.

    • Conduct regular restaurant visits to support teams, assess performance, and execute action plans.

    • Support new hire onboarding, succession planning, and internal development pipelines.

    • Lead operational rollouts, process improvements, and systems adoption across assigned markets.

    • Maintain strong communication with cross functional partners including finance, HR, training, and marketing.

    Requirements

    • Multi unit leadership experience in full service restaurants is required.

    • Proven track record managing 5 to 10 locations or similar scope.

    • Strong understanding of P&L ownership, forecasting, labor planning, and cost controls.

    • Skilled in developing leaders, holding teams accountable, and creating a performance culture.

    • Ability to travel frequently across assigned territory.

    • Strong communication, problem solving, and operational execution skills.

    • Must be comfortable in a hands on, high growth, private equity backed environment.

    Compensation

    • Competitive salary up to 130,000

    • Performance based bonus

    • Travel reimbursement and full benefits package

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