Director of Nursing and Emergency Services

Executives thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Director of Nursing and  Emergency Services for our Heart Hospital of Austin team where excellence creates excellence.

Benefits

Heart Hospital of Austin, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our Director Emergency Services role today!

Job Summary and Qualifications

The Director of Nursing for Nursing Administration has overall accountability for the following areas: Emergency Department Float Pool, Central Staffing Office and other clinical services as well as Patient Safety, Nursing Process Improvement and Staffing Effectiveness. The Director of Nursing for Nursing Administration has the responsibility to coordinate and facilitate action steps needed to resolve clinical issues and attain expected outcomes. The Director of Nursing coordinates the needs of the Nursing Administrative office through budget planning and overall supervision of practice and administrative issues. Recognizes that variables such as age, race, nationality, culture, disease-causing vulnerabilities, and socioeconomic factors affect the patient populations under their care as defined in the unit’s provision of care statement. Uses interventions appropriate to these factors (e.g. interpreter, dietary preferences, social service consult, etc.).

GENERAL RESPONSIBILITIES

(The essential responsibilities and accountabilities of this position including interactions with other departments and outside vendors, if applicable, in PRIORITY order.)

1) Patient Care

• Actively participates in administering patient care and management of related service.

• Coordinates the admission, discharge and transfer of patients in collaboration with other team leaders.

• Assists families and patients by teaching the skills and information necessary for successful post-discharge care, incorporating age-specific criteria and assessment of readiness to learn.

• Assures that patient equipment and supplies are available and in working order.

• Participates in performance improvement activities such as patient satisfaction, physician satisfaction, and staff satisfaction performing surveys as necessary.

• Identifies and implements corrective actions as necessary. Monitors annual quality indicators for compliance to standards. Applies the knowledge of growth and development to appropriate patient populations.

• Maintains personal responsibility for professional growth and development.

• Ensures the provision of a safe and comforting environment.

• Maintains patient confidentiality.

• Maintains universal precautions.

• Performs Point of Care procedures in a timely manner according to established policy and procedure.

• Documents required information and complies with all Point of Care quality control standards.

2) Oversees the operations of departments in accordance with hospital and nursing department philosophy, policies, procedures, protocols, and standards:

• Develops and implements organizational plans so that communication is facilitated, and functional responsibilities and lines of authority are maintained.

• Promotes cooperation/collaboration with other departments, medical staff, auxiliary, and community agencies to facilitate optimum patient care.

• Analyzes problems and makes recommendations to the CNO on current issues, services and programs n as necessary.

• Provides support to the CNO as designated, may include coverage at meetings as requested by CNO.

• Maintains current knowledge of Federal regulations and other Regulatory requirements.

• Review and monitor physician, patient, and employee satisfaction surveys. In collaboration with Manager, develop and implement action plans to address variances.

• Attends pertinent meetings.

3) Assures the acquisition and retention of qualified staff:

• Adheres to personnel policies in the recruiting, hiring, directing, and counseling of staff.

• Facilitates appropriate action through the effective use of decision-making, communication, and human development techniques.

• Plans and participates in continuing education and development of employees.

• Communicates with the Department Directors, Resource Nurses, and CNO regarding significant unit or personnel problems.

• Assists the hospital educator with training.

4) Develops a professional climate within the nursing units:

• Identifies learning needs of staff members, and in collaboration with Nursing Practice Educations and Research, develops plan to meet educational needs.

• Assists the Department Directors with Performance Improvement activities.

• Develops policies and procedures as appropriate.

• Serves on committees and task forces as is necessary to facilitate inter departmental communication and operations.

• Maintains current policy, procedure, and regulatory manuals.

• Attends professional meetings, workshops or seminars.

• Attends/Facilitates Nursing Leadership meetings.

5) Responsible for performance improvement activities and coordination of regulatory compliance for the Department of Nursing:

• Recommends actions to improve related measurement and improvement activities.

• Develops plans collaboratively to ensure the coordination of efforts to measure, assess and recommend actions for improvement.

• Assists with JCAHO and Baldrige readiness.

6) Completes special projects as assigned:

• Designs implementation plans for assigned projects.

• Coordinates the efforts of project team members.

• Anticipates delays and recommends alternative solutions.

• Maintains projects at or below projected budgets.

• Completes projects in a timely manner and analyzes results.

7) Develops and monitors department budgets

• Prepares capital, personnel, revenue, and expense budgets annually.

• Approves payroll and reviews labor distribution on a monthly basis.

• In collaboration with Nurse Managers develop and implement strategies to control budgetary variances.

• Assures reporting departments adhere to budget projections by reviewing daily operating reports.

• Maintains productivity within acceptable benchmarks and provides budget variance information to CNO within a timely manner after receiving monthly financial statements.

8) Professionalism

• Adheres to dress code, conduct and attendance policies.

• Accepts both positive and negative constructive feedback.

• Attends at least 80% of in-services and departmental meetings.

• Demonstrates a supportive/positive attitude toward the hospital and fellow employees – is a positive team member.

• Expresses self in an organized, comprehensive, articulate and concise manner.

9) Initiative

• Develops specific work plans and due dates.

• Follows through on planned assignments within assigned timeframes.

• Effectively prioritizes assignments.  

• Demonstrates a willingness to accept extra assignments.

• Adjusts to change, work pressures or different situations without undue stress.

• Demonstrates skill in developing improvements in work methods.

• Effective in cost control and resource utilization.

10) Key Relationships

• Maintains positive relationships with internal and external customers. Is effective in interacting with others and problem solving.

• Proactive in meeting customer’s needs. Responds promptly to customer needs or requests.

• Keeps CNO informed of problems, recommends solutions.

• Participates in education/development of peers and other staff.

11) Annual Requirements

• Safety Education

• Attendance Requirements

• Adheres to Department Dress Code

• Other

• Ongoing Competency Assessment

• BLS (if required) as per St. David’s Healthcare policy

• ACLS (if required) as per St. David’s Healthcare policy

• PALS (if required) as per St. David’s Healthcare policy

• Sign off on Conflict of Interest Form

COMPETENCIES EXPECTED AND EVALUATED

• Performance and behaviors must be aligned with and support the St. David’s Healthcare Mission, Vision, Values and Goals.

• Mission: To provide exceptional care to every patient, every day with a spirit of warmth, friendliness and personal pride.

• Vision: To be the finest care and service organization in the world.

• Values: Integrity, Compassion, Accountability, Respect and Excellence

• Goals: Exceptional Care, Customer Loyalty and Financial Strength

Employees are expected to follow:

• All hospital/departmental policies and procedures

• All service excellence programs (AIDET, Key Words/Key Times, Hourly Rounding, Bedside Shift Report, etc.)

• Ethics and Compliance Program

• Values Commitment

• Patient and Employee safety/security policies and protocols

• Comply with all requirements of employment (license/certification, annual education, vaccine preventable diseases/annual flu requirements)

EDUCATION REQUIRED

• Bachelor’s Degree in Nursing required,

• Master’s in Nursing or Business preferred

• Education preferred: Master’s degree in Nursing or Administration

LICENSES AND CERTIFICATIONS

Required:

• Registered Nurse with current state licensure from a state within the Nursing Compact. Required Upon Hire

• Required within 60 days—if working under compact license, must have current state licensure within 60 days.

• BLS required as per St. David’s HealthCare Policy Required Upon Hire

• National Institutes of Health Stroke Scale (NIHSS) Certification

7. Annual Education

As a Registered Nurse caring for acute stroke and trauma patients, you will be required to: *Complete assigned stroke and trauma education upon hire and maintain annual stroke and trauma education per your unit direction 

Heart Hospital of Austin, a proud member of St. Davids HealthCare, stands as a leading 72-bed facility renowned for its exceptional performance in cardiovascular care. Specializing in the diagnosis and treatment of cardiovascular disease, the hospital provides a comprehensive 24-hour emergency department to address urgent health needs. With innovative programs like the Executive Wellness Program and the Advanced Heart Failure Program, including cutting-edge therapies such as extracorporeal membrane oxygenation (ECMO) and the left ventricular assist device (LVAD), patients receive world-class treatment. Boasting six operating rooms—three of which are hybrid—alongside three catheterization labs and expert electrophysiology services, Heart Hospital of Austin is equipped to handle complex cardiovascular cases effectively. With an impressive track record as a 12-year recipient of Meratives (formerly PINC AI) 50 Top Cardiovascular Hospitals award and recognition from Healthgrades as Texass No. 1 cardiac program for six consecutive years, the hospital is a beacon of excellence. Additionally, it hosts one of the largest non-academic cardiovascular research programs globally, solidifying its commitment to advancing heart health for patients everywhere.