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Last Modified: 4/18/2017
Job Description
JOB TITLE: Director of Maintenance and Operations
REPORTS TO: Executive Director of Operational Effectiveness
LOCATION: Maintenance
DEPARTMENT: District Operations
PRIMARY PURPOSE:
Direct the daily execution of districtwide maintenance, custodial, grounds, and assigned facility operations to ensure
campuses are safe, clean, functional, and ready for instruction. Supervise M&O personnel, maintain critical building
systems, manage work orders, vendors, budgets, inventory, and safety practices, and deliver timely, documented
operational results to the Executive Director of Operational Effectiveness.
QUALIFICATIONS:
Education/Certification:
Bachelor's degree or equivalent experience
Clear and valid Texas driver's license
Special Knowledge/Skills:
Knowledge of construction principles, school plant maintenance, custodial and grounds operations, HVAC,
preventive maintenance, and energy management.
Ability to inspect facilities, interpret plans and schematics, manage personnel and budgets, and apply District
procedures.
Ability to use work-order, inventory, purchasing, and reporting systems; interpret performance data; and
communicate effectively with campus leaders and staff.
Experience:
Five years of supervisory experience in maintenance operations.
Five years of experience maintaining a large plant or building.
MAJOR RESPONSIBILITIES AND DUTIES:
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Building Maintenance, Repair, and Service Delivery
- Ensure District facilities remain functional, safe, clean, attractive, and ready for full educational use.
- Develop, implement, and maintain written procedures for maintenance, repairs, custodial and grounds operations,
and equipment care.
- Manage daily work-order intake, prioritization, assignment, response, completion, quality verification, and backlog
reduction; escalate urgent or overdue matters.
- Implement documented preventive maintenance schedules for HVAC, electrical, plumbing, mechanical, and other
critical systems.
- Coordinate emergency repairs and critical HVAC or utility failures to minimize instructional disruption; provide
prompt escalation and status updates.
- Conduct and document campus custodial, grounds, and facility inspections; assign corrective actions and verify
completion.
- Prepare or coordinate repair scopes and specifications for Purchasing review and competitive procurement as
required.
- Administer the District's energy management plan and identify opportunities to reduce utility and operating costs.
Safety, Compliance & Emergency Preparedness
- Coordinate the district textbook warehouse receiving, storage, inventory, sorting, and campus delivery processes in
collaboration with Curriculum & Instruction; maintain accurate distribution records and resolve fulfillment issues.
- Ensure compliance with applicable federal and state laws, Board policy, safety standards, environmental requirements,
and District procedures.
- Maintain preventive safety and inspection programs; promptly secure, mitigate, and escalate critical deficiencies.
- Track deficiencies from facility assessments, audits, and District Vulnerability Assessments to verified closure.
- Participate in District emergency and severe-weather planning; coordinate facility response with Police, Safety &
Security, and emergency personnel.
Budget, Purchasing, Inventory & Contractors
- Direct and monitor the assigned coordinators responsible for (a) grounds, warehouse, locksmith, and paint; (b) HVAC,
electrical, and plumbing; (c) custodial services; and (d) energy, asbestos, carpentry, and general maintenance. Establish
written duties, service expectations, and escalation protocols for each portfolio.
- Develop and administer the M&O operating budget based on documented needs and approved District priorities;
monitor expenditures and variances.
- Maintain inventory and stock-control procedures; recommend disposal and replacement of obsolete or unserviceable
equipment.
- Initiate purchasing requests and bids within approved budgets and District policies; ensure timely and accurate invoice
review and forwarding.
- Direct day-to-day contractor coordination, schedules, workmanship inspections, deliverable verification, and correction
of deficient work.
- Provide data and recommendations for deferred maintenance, capital repairs, facility improvements, and equipment
replacement plans.
personnel Leadership & Campus Support
- Coordinate asbestos-related work and documentation through appropriately qualified personnel and approved
procedures; monitor energy conservation activities and report significant compliance or operational concerns.
- Select, train, supervise, coach, and evaluate assigned M&O employees; recommend assignment, retention, discipline,
or dismissal in accordance with District policy.
- Review and update departmental job descriptions, staffing assignments, coverage schedules, training, and succession
needs.
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- Review and update departmental job descriptions, staffing assignments, coverage schedules, training, and succession
needs.
- Communicate directly with principals and campus staff regarding needs, service priorities, timelines, and completion;
promote consistent service across campuses.
- Coordinate with Finance, Purchasing, Human Capital & Talent, Technology, Police, Communications, and other
departments as needed.
Performance Reporting & Accountability
- Direct the M&O Office Manager and Financial Clerk when assigned to M&O; establish controls for timekeeping,
scheduling, purchase-order documentation, invoices, and financial reconciliation. If positions are shared across
departments, follow the approved reporting and service-assignment structure.
- Direct the M&O Office Manager and Financial Clerk when assigned to M&O; establish controls for timekeeping,
scheduling, purchase-order documentation, invoices, and financial reconciliation. If positions are shared across
departments, follow the approved reporting and service-assignment structure.
- Maintain accurate work-order, inspection, safety, purchasing, inventory, timekeeping, and personnel records.
- Submit weekly M&O performance updates to the Executive Director, including work-order completion and backlog,
preventive maintenance, critical HVAC reliability, custodial and grounds inspections, safety deficiencies, contractor
performance, textbook warehouse delivery issues, and spending variances.
- Review performance trends with supervisors, assign corrective actions with owners and deadlines, and document
verified closure.
- Review performance trends with supervisors, assign corrective actions with owners and deadlines, and document
verified closure.
- Support monthly and quarterly operational reviews, benchmarking, and continuous improvement initiatives.
- Perform other duties as assigned by the supervising administrator.
Policy, Reports, and Law
- Ensure compliance with federal and state law, State Board of Education rule, and local board policy.
- Compile, maintain, and file all reports, records, and other documents required including timekeeping records.
- Approve and forward invoices and purchase orders for maintenance department to accounting department.
Personnel Management
- Select, train, supervise, and evaluate staff and make recommendations relative to assignment, retention, discipline,
and dismissal.
- Prepare, review, and revise departmental job descriptions.
Safety
- Maintain safety standards in conformance with federal, state, and insurance regulations and district requirements and
develop a program of preventive safety.
- Ensure that equipment is maintained in optimum operating condition.
Other
- Participate in development of the district's disaster plan and be prepared to take an active role in responding to
emergencies as needed.
- Perform other duties as assigned.
PROPOSED PERFORMANCE EXPECTATIONS:
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The Director is responsible for execution, documentation, and reporting of M&O measures through the four coordinators;
the Executive Director monitors department-level results. Proposed targets require baseline review and District approval.
Preventive maintenance completed on schedule: 95%.
Work orders completed within approved service-level deadlines: 90%.
Emergency maintenance response within established time standards: 95%.
Critical HVAC availability during occupied hours: 98%.
Required custodial inspections completed and documented: 100%.
Assigned corrective actions completed by deadlines: 95%.
Required weekly reports submitted on time: 100%.
Deferred maintenance: documented improvement against an approved baseline.
SUPERVISORY RESPONSIBILITIES:
Directly supervise and evaluate the four assigned functional coordinators and other designated M&O personnel.
Coordinators direct daily assignments, scheduling, service quality, and first-level performance follow-up for their teams. The
Director retains formal supervisory and evaluation responsibilities in accordance with District policy. The Executive Director
of Operational Effectiveness supervises and evaluates the Director.
EQUIPMENT USED:
Standard office equipment, computer and peripherals, District vehicle, and equipment used during facility inspections.
WORKING CONDITIONS:
Mental Demands
Maintain composure under stress; manage urgent service disruptions, competing deadlines, and occasional extended
or irregular hours.
Regularly work irregular hours; occasional prolonged hours
Physical Demands
Environmental demands: Districtwide travel; indoor/outdoor worksites; exposure to temperature extremes, dust,
noise, vibration, machinery, and potential electrical or chemical hazards.
Environmental Demands
Work outside and inside, on slippery or uneven walking surfaces
Frequent exposure to extreme hot and cold temperatures, dust, noise, vibration; exposure to chemical and electrical
hazards
Work around machinery with moving parts
Frequent districtwide travel
The above statements describe the general purpose and responsibilities assigned to the job and are not an exhaustive list of all responsibilities, duties, and skills that
may be required. This job description is not an employment agreement or contract. The administration has the exclusive right to alter this job description at any
time without notice.
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ADM - Director Maintenance And Operations.Docx
Approved by Immediate Supervisor: Date:
Reviewed by HR Director: Date:
Received by Employee: Date: