Director of Luxury Sales - Minor Hotels Eu&Am - West Coast of the USA

The Global Account Director – Luxury Segment is responsible for developing and executing the global sales strategy for the luxury leisure segment across the Minor Hotels portfolio. This role will lead strategic relationships with high-end travel partners (including Virtuoso, Signature and more), drive revenue growth in key source markets, and position Minor’s luxury brands as top-of-mind for premium travelers.

• Educate and build brand awareness within the US market.
• Develop and implement a comprehensive global sales strategy for the luxury leisure segment aligned with overall commercial goals.
• Lead luxury preferred partnership negotiations globally from the North American market.
• Understand the business needs and booking patterns for the individual properties and deliver qualified demand to secure budget objectives.
• Cultivate and strengthen relationships with luxury travel consortia, tour operators, luxury agencies, and wholesalers.
• Identify key internal and external sources of information to detect and understand market trends.
• Build and deploy an annual action plan in coordination with the property sales team focusing on:
  • • Roadshows and Flythroughs
    • Customer FAM Trips
    • Industry Event Tradeshows
    • Agency Presentations
• Collaborate with regional sales teams to ensure alignment in luxury customer engagement.
• Partner with Marketing, PR, Revenue, and Operations teams to drive integrated luxury campaigns and promotions.
• Act as a brand ambassador internally and externally, championing the unique selling points of the Anantara, Elewana, Tivoli, and other luxury brands.
• Monitor monthly results; implement timely adjustments to maximize revenues and profits.
• Update commercial CRM with all the activities planned and executed.
• Responsible for meeting deadlines and submitting reports in a timely manner.

EXPERIENCE

• The candidate must have a minimum of 7 - 10 years of sales experience in luxury hospitality sales, with a strong focus on the leisure segment.
• Strong understanding of consumer behaviors and network within North American luxury travel industry – notably Consortia and Agency environment.
• Expert in outbound business and a thorough understanding of sales practices, methodologies and customer buying patterns and channels.
• Established experience, and reputation with a Global Strategic Vision.
• Sales focused, results oriented and proactive style with excellent presentation skills.
• Global mindset with the ability to see the “big picture” of the Company needs, Global trends, and Competitive environment.
• Excellent communications capabilities, and negotiation skills, while developing effective collaborative methods with clients, industry partners and internal company teams.
• Ability to analyze data, business performance and reporting
• Solid organizational, analytical, and problem-solving competencies

QUALIFICATIONS

• Degree level - preferably in Travel & Tourism, Hospitality Management. Value given to post graduate qualifications.
• Eagerness and desire to work in a multinational environment within the travel industry in a high sale driven role.
• Experience working with international teams.
• MS Office, Advanced Excel, Advanced PowerPoint, SAP.
• Fluent spoken and written English. Other languages are an advantage.

OTHER INFORMATION

• The position requires flexibility to travel internationally up to 40–50% of the time.
• The candidate must be located on the West Coast of the United States.

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.