Adoption, Artificial Intelligence (AI), Attorney, Certified Public Accountant (CPA), Change Management, Continuous Improvement, Cross-Functional, Customer Support/Service, Finance, Investment Services, Leadership, Legal, Lift/Move 20 Pounds, Marketing, Metrics, Microsoft Product Family, Performance Metrics, Physical Demands, Process Improvement, Professional Services, Profit & Loss, Project Management Professional (PMP), Project/Program Management, Team Player, Technical Leadership, Technical Operations, Willing to Travel, iManage
LOCATION
Charlotte, North Carolina
POSTED
27 days ago
The Director of Legal AI & Innovation leads the firm’s strategy to improve client outcomes, efficiency, and profitability through legal technology and AI. This role sits at the intersection of legal practice, technology, and operations, partnering with attorneys, IT, and leadership to design, implement, and optimize innovative solutions.
Where You’ll Work
The Director of Legal AI & Innovation is an exempt position and will work fully remote or hybrid from one of our office locations. Occasional travel may be required.
What You’ll Do
Set and execute the firm’s legal technology and AI innovation roadmap
Advise leadership on technology investments, risks, and adoption strategies
Evaluate, pilot, and implement AI-enabled tools and legal technologies
Optimize workflows, systems, and processes to enhance productivity and quality
Establish governance, standards, and responsible AI use practices
Translate attorney needs into scalable technology solutions
Lead cross-functional implementation efforts and vendor partnerships
Drive adoption through training, engagement, and change management
Measure impact using productivity, adoption, and client service metrics, and continuously refine solutions
What We’re Looking For
8+ years’ experience in legal operations, legal technology, or related field
Strong understanding of law firm workflows and platforms
Practical experience implementing technology or process improvements
Experience evaluating or implementing AI strategy in legal and/or professional services environments
Performance measurement and continuous improvement skills
Ability to influence stakeholders across legal and technical teams
Experience with tools like iManage, Microsoft 365, and legal AI platforms (e.g., Harvey)
Background in professional services, legal operations, or a JD/CPA strongly preferred
Technology deployment and project management experience (PMP or similar certification preferred)
Who We Are
We’re not just another law firm - we’re something different. At Shumaker, our professional staff are the backbone of our success, providing the essential support that enables our firm to thrive. From operations and finance to marketing and technology, our team members enjoy a collaborative, people-first culture where their contributions truly make an impact. As one of the 200 largest law firms in the United States, we’re looking for talented professionals who want to grow their careers and be part of a firm that values dedication, teamwork, and innovation.
Physical Requirements
Ability to sit frequently (up to 6 hours per day)
Static sitting position for up to 1 hour at a time
Occasionally lift and carry up to 20 pounds (about 30 minutes per day)
We are committed to providing reasonable accommodations to individuals with disabilities to ensure equal access to employment opportunities. If you require accommodations during the application or interview process, please let us know.
Notice to Recruiters: If you have a candidate you would like to submit for consideration, please reach out to Colleen Miller, Director of Recruitment at
cmmiller@shumaker.com
. Kindly do not contact any other attorneys or staff directly.
About the Company
S
Shumaker, Loop & Kendrick, LLP
Founded in 1925, Shumaker, Loop & Kendrick, LLP is a full-service business law firm with more than 260 lawyers and five offices in Toledo and Columbus, Ohio; Tampa and Sarasota, Florida; and Charlotte, North Carolina. Shumaker is a premier provider of quality legal services. Whether it's commitment to clients or work in the community, involvement lies at the core of all of Shumaker’s initiatives.